Spark showing error 1 on all solenoids

My Spark has stopped watering and is showing error 1 short circuit on every solenoid. I have tested each solenoid individually and they all operate disconnected from the spark. After multiple hard resets it started working correctly for a short time now it is saying all the solenoids are open circuit. I have tested all the solenoids and they are working perfectly.

Answer From Wency Pan

19
Wency Pan
 Updated at 2024-02-05 02:50:21 UTC

Dear customer,


Would you be able to power on the device and keep it online at your convenience? We'd like to take a closer look at the device's status.


Thanks,

Wency

Netro Support

View: 144    Like: 0

17
Mick Faulks
 2024-02-05 04:08:19 UTC  
K it is back online

17
Mick Faulks
 2024-02-05 06:47:04 UTC  
Also is saying short circuit again.
19
Wency Pan
 2024-02-07 02:16:41 UTC  
Dear customer,

Can you plug in and unplug the power adapter and tell us how the light on the device changes? This will help us identify the problem. Thank you very much. If you have any further concerns or questions, please do not hesitate to reach out to us.

Regards,
Netro Support