Stand alone Whisperer 2 Sensor

Hi,

We have a Netro Pixie that we have been using to water trees in our backyard.

We purchased two Whisperer 2 sensors to help understand how much to water.

We paired and installed one sensor which is linked to the Pixie.  This sensor works well and reports light, moisture and temperature and appears in the app in the zone watered by our Pixie.

The other sensor installed as "standalone".  This sensor does not show up on our app including in settings.

How do we access this "standalone" sensor or data?

thank you.



Answer From Wency Pan

19
Wency Pan
 Updated at 2024-01-02 02:04:54 UTC
Dear customer,

Thanks for reporting and we are looking into it. One Pixie can only assign one sensor. If you want to add a standalone sensor again after adding it once, you need to switch the group to the plant sensor to add it again.


Thanks,
Wency
Netro Support
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