If you enable the smart zone feature and set Smart watering Level as "advanced", your zones will be watered automatically by Netro with smart schedules. Netro will not water your zones automatically if your smart zone feature is disabled. Please go to Settings->Zones->Smart Zone to check.
If you turn on the smart zone feature, Netro will skip the schedules(including manual schedules from user programs) when there is a chance of significant rain.
If Netro did not water according to your own programs, could you please send us email to email@example.com with your Netro account registered email?
We will have our technician look into this issue.