Wency Pan
Updated at 2022-04-19 02:02:54 UTC

Dear customer,


Are you adding an existing sensor to your Pixie timer or moving standalone sensors to a zone?

To move the stand alone sensor to a zone, first you have to go to Settings->Sensors->Edit(upper right corner) and then delete the sensor. Next you will have to go to the home page. There is a drop down menu and please select your timer, then tap the "+" button on the upper right corner,  go to Add a Product->WifiDevice-> Plant sensor and then complete the following procedures to add the sensor. You will need to press the button 6 times on the back of the sensor to change its mode to Setup mode (light blinking slowly).


Please let us know if it works.


Thanks,

Wency

Netro Support


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idpitt
2022-04-20 16:06:25 UTC  
I want to add an existing sensor to a pixie.
Wency Pan
2022-04-21 01:49:44 UTC  
Dear customer,

To move an existing sensor to a pixie, please first delete this sensor and then reset your sensor( press the button 6 times on the back of the sensor to change its mode to Setup mode (light blinking slowly). After resetting your sensor, please add this sensor to your Pixie timer.

Please let us know if it works.