Wency Pan
Updated at 2022-03-15 01:34:35 UTC

Hi Judith,


It is possible that the timer was shipped by airplanes and the shipping company may have demagnetize the internal valve. Manually turning on and off the valve (quickly press the button twice) for about 10 times can fix this issue.


Pleaase let us know if it works.


Thanks,

Wency

Netro Support

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