Wency Pan
Updated at 2021-12-13 05:13:11 UTC

Hi Alex,


Your username triggers a corner case bug of a third party tool we used in our system. As a workaround, we update your username to "alexepn". Now you can use your new username or email to login. 

Thanks,

Netro Support

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alexepn
2021-12-14 11:50:42 UTC  
Perfect! Thank you for fixing this. Now everything works as before.