Can't get our Netro to reset

Neil Hobbs
Updated at 2021-09-13 20:54:12 UTC
Topic: Troubleshooting

We recently had chipmunks chew through  the fiberoptic connection for our computer hookup, not before we were advised to install a new Bell router with a different ID and password. But I can't seem to get the Netro system to recognize this new router and its ID, and it has gone offline. Several attempts to get it to go online failed.

The control panel has a slowly flashing white light indicating that it is in a holding mode, I understand.

Can you help me through a re-connection please? The system has been a life-saver to date....


Neil Hobbs, Sydenham, Ontario.


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