Hi,

We have to take back inside our home the whisperer when the cold season is back I guess ? At what  exterior tempeture we should do this ?

I only got my system delivered yesterday, so this could be something that I doing wrong, I have one whisperer in the back garden and one in the front. I live in Merida Yucatan and so it's hot all the time. The whisperer in the back is in direct sunlight most of the day yet it's reporting the temperature as 24. The one in the front is shaded by the house yet that is reporting 33. Both seem to be reporting incorrect moisture levels in both the topsoil and subsoil. Yucatán drains through stone to underground water sources so I would expect both topsoil and subsoil to be showing very arid.

Can anyone advise?

I have had a lot of trouble with losing netro's connection with internet. My old router failed so I replaced it with an expensive mesh wifi system which provides wonderful service to everything I have tried to connect except my Netro! I have now discovered that it will not work with anything but 2.4 GHz wifi. The new wifi does not provide 2.4 connection. Is there a workaround for this? Or do I have to throw out my new state-of-the-art $400 5 GHz wifi to get my somewhat obsolete $100 Netro to work?

Feature request: On the discover screen, please allow rainfall correction further back than yesterday and allow setting the correct rainfall amount to zero. (Lowest it goes currently is 0.1). 

When is it going to be released?

Hello, how can i remove the plant sensor which i added for error?

We have a hot spot for our internet connection from Verizon. The hot spot keeps going off line and we don’t know what to do to correct it. Our Netro unit is in Florida and we are in Ohio. We don’t have any one close in Florida to help us with our problem. Might there be a inexpensive internet we might be able to acquire, or do you have another solution? We appreciate any suggestions you might have. We are happy with our Netro unit. Morrie Wayne. Address in Florida is. 1673 Abasco Ct. The Villages, Florida 32162. Address In Ohio is 18379 Squirrel Run Dr, Cleveland, Ohio 44130. My cell # is 440-856-9242. Thanks for any solution to our problems.

Hi,

I ordered a sensor and have yet to receive it. It has been well past 4 weeks. 

Number is: 180404 ― May 17, 2019

What is the status of the order?

Thank you. 

I always find cats dejections on my garden but I  cats are not mines. I had an idea to avoid these cats' gift, installing a PIR sensor connected to netro controller by wifi that transmit a signal to water garden at cats presence. Cats don't love water so they leave my garden very quickly.

Do you think you can build a sensor like this?

I.could be a beta tester ;)

Here is something I cannot reconcile. I am dealing with a pretty big water usage reported by the utility. It says in the month of May I used 530 GPD (gallons per day). I seem to be watering every 3 days (set by Netro).

Compared to winter months when I rarely watered the lawn due to the rainy season, it is a jump of ~ 270 GPD.

When I check the Netro app, it reports I used ~ 3.5 CCF for the month of May. 1 CCF = 748 gallons, and that translates to roughly 87 gallons per day. This is less than 1/3 of what the utility is telling me. How can this discrepancy be explained? Any ideas/tips for finding why I seem to be using this much water? Thanks in advance!

How to change start time only for a single day?

I can see the question and can see that someone has answered it. How do I see the answer?

Thanks,

Stan

It is my understanding that you could restore our ability to pull data into netro from our individual weather stations. This would require paying for the API, which you could mark up 20% and offer a paid option to netro clients. $3.99 a year, for example, would be totally worth it to get accurate information to my sprinkler controller. As I have outlined in a previous post, dark sky has proven to be wildly inaccurate. It's Miss estimates rainfall by at least 50%, on average, and is within three degrees plus or minus on high temperature only about 50% of the time.

Does the controller update its own firmware automatically on a specific schedule or you push out when needed?

Notice of obsoleting Weather Underground

Netro has changed the weather source Weather Underground to Dark Sky from the server side for users of Weather Underground. The reason is Weather Underground stopped its API service without any notice. The whole community is looking for solutions. So we have internally disabled the Weather Underground option and used the data from Dark Sky.

We are sorry about the inconvenience. Please contact us if you have any questions.

Regards,

Netro

Rachio has a new leak detection device you can install on the pipe that talks to the controller letting it know if there's water flow that shouldn't be happening. Do you guys have plans to do anything like this? Would absolutely be interested in it!

Hi I was wondering if we could get an update on where Netro is with an EPA rebate? We're aware Netro has applied, but any word or ETA on getting certification for rebates?  Thank you

How best to winterize system

This is a great product with a great application as well. Thanks to the team and the developers for working hard to make this right. This is fantastic!