Netro has power, but suppendly stoped working.

jasoncar
Updated at 2021-04-20 21:49:32 UTC 
It is offline and has no lights.  It it inside the garage and has had no environmental changes. 
View: 9   Answer: 1

Can’t start Netro

Joe Horner
Updated at 2021-04-05 14:47:49 UTC 
After 4 months of non use over winter, I cannot restart my Netro system 

1 sec  blinking of light and have pressed reset button but still get  message “off line” and blinking persists.  

I have a good WiFi signal. 

View: 45   Answer: 1

No power to controller

Barbara Williams
Updated at 2021-03-23 16:10:05 UTC 
Our controller has been working fine, and we had to replace some solenoids that were faulty. The controller is plugged into a verified live socket but no lights turn on. I can't hook up wifi, and it appears to be dead. 
View: 49   Answer: 1

App non si configura con IPHONE 7 Plus iOS 14.4

Antonino Marretta
Updated at 2021-03-08 08:10:40 UTC 

Salve a tutti, come da titolo la app durante la configurazione con smartphone in questo caso un IPHONE 7 PLUS con iOS 14.4 non riesce a completare l’accoppiamento con Netro , ho riprovato con smartphone Android con successo.

Ho fatto presente l’anomalia anche all’azienda costruttrice, la quale ci sta lavorando.

Chiedo a qualcuno di voi se ha avuto lo stesso problema.

View: 64   Answer: 1

Ignoring Restrictions for one zone

Brodie Lewis
Updated at 2021-03-01 02:55:53 UTC 

Hey Team,


Have one zone that is connected to drippers in an undercover area with hanging baskets


Need to set a regular schedule for watering in this area, that ignores restrictions for this area, but still applies for other zones. 

Is this available in the app at the moment?

View: 78   Answer: 1

How many electro valves

javyto98
Updated at 2021-02-25 21:52:58 UTC 

Hello I would like to know how many electro valves I can open at the same time?


Thanks


Regards 

View: 91   Answer: 1

WiFi link

Benedetto
Updated at 2021-02-20 17:56:18 UTC 
Hi, i would appreciate if someone could help me. I need to link the netro to the router without password, however the procedure need a password in any case: how can I do? Thanks for the support 
View: 75   Answer: 1

Turning off

Rony Z
Updated at 2021-02-15 13:58:39 UTC 
Can I turn Netro off on the app ?
View: 93   Answer: 1

Cancel

Awilda Betancourt
Updated at 2021-01-24 13:09:23 UTC 
I’m having problems with the runs zone one don’t go on and the other ones go on twice a day I’m trying to reset but I don’t know how thank you
View: 124   Answer: 1

MAC address

John Conley
Updated at 2021-01-07 15:26:26 UTC 
Where is the MAC address found?
View: 145   Answer: 1

Whisperer Not lighting up at night

Darren Cassar
Updated at 2021-01-05 11:03:18 UTC 

Hi,


I have two Whisperers connected to my system and neither are lighting up at night - they are set to report every hour and batteries of both are currently around the 66% mark.  Can you please advise?


Thanks,

Darren

View: 161   Answer: 1

Pixie Valve Issue

Alec Simonson
Updated at 2020-12-15 05:48:10 UTC 

Hello!  Purchased a Pixie from Amazon.  Easily set up the device, charged the battery, connected to the outdoor faucet, but the valve won't open.  I tried both through the app and using the 2-push manual button.  Both changed the light to blue, but no water came out.  A click could be heard though.


The tap was most certainly on.  Is there a solve for this or did I just get a bad lot?


Thanks,

Alec

View: 170   Answer: 2

Battery dead

Arthur
Updated at 2020-12-07 22:00:27 UTC 
Hi. My sensor doesn't seem to charge battery it's been at 0% all day. Can you look into it? Sensor name BY Right
View: 180   Answer: 1

Sprinker offline (again) but watered without wanting (again)

Haris Eliades
Updated at 2020-11-25 06:25:20 UTC 

Hello

I was going to cut the grass today, went outside and....saw that already watered 2 zones... Then i went into the app, nothing was recorded... 

Should we expect an update of the interface?


I am really thinking of returning the item back right now..

Haris

View: 223   Answer: 3

Meaningful integration to any home automation platform

Jens Wymeersch
Updated at 2020-11-17 13:25:17 UTC 

Dear,


I've now integrated Netro with amazon, google and IFTTT. None of these integrations are meaningful. I don't want to use a smart speaker to control the Netro devices. The weather and the plant types define my watering schedules, they don't need my voice.

What i'm looking for is the data collected from the Whisperer, watering schedules (past, present and future) and the health of the devices (offline/online, battery, etc.). 

My main home automation platform is Home Assistant and it would be great if we would have a Netro plugin to this system like you see with Rachio (https://www.home-assistant.io/integrations/rachio/).


Thank you so much,

Regards,
Jens

View: 247   Answer: 1

Offline buy watered

Haris Eliades
Updated at 2020-11-09 06:22:11 UTC 

Hello, today i received a pop up at 2 o'clock at night, that the app was offline.

No manual program was enabled.

But at 7 oclock, netro was watering! (I have a manual program, but this is disabled).

Then Netro has not recorded in calendar the watering...


I had to restart both WiFi extender and netro in order for it to come back online. This is the 4th restart in 2 weeks..


Thanks

View: 208   Answer: 1

Manual winter program not working

Curt Lizzi
Updated at 2020-11-03 18:41:08 UTC 
Hello, I’m in Texas and have set up a manual program to water every 2 weeks. I see it as a program but when I log in the default screen shows a completely different watering schedule. 

Am I doing something wrong?

Thanks

Curt

View: 196   Answer: 1

Sprite - Manual Access for Technician

dinzdale
Updated at 2020-11-03 16:00:28 UTC 
Is there a way to give a technician manual access to open each zone for blowing out lines on a Netro Sprite? My guess is no, unless he pulls the cover and shorts the zone connection. I had to work with the tech and use the app to open each line one at a time. I might be missing something, but is there a better way to do this? 
View: 211   Answer: 1

How do I turn off for Winter?

Paul A
Updated at 2020-10-30 20:59:47 UTC 
Do I just delete the schedule?
View: 222   Answer: 2

New user

Haris Eliades
Updated at 2020-10-28 20:35:38 UTC 

Hello!

Is there a way to manually create a schedule to water in the following order for example? 

Zone 4, 2 minutes

Zone 5, 2 minutes

Zone 1, 4 minutes

Zone 2, 4 minutes

Zone 3, 4 minutes

Zone 4, 4 minutes

Zone 5, 2 minutes

View: 232   Answer: 1