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Netro Inc


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Kickstarters for Pixie, the Smart Hose Faucet Timer
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Netro Inc
Actualizado 2019-06-05 01:59:12
Tema: Hogar conectado, Riego inteligente
To the Netro community: We are very excited to introduce our new product, Pixie, the WiFi-connected Hose Faucet Timer. We have spent almost a year designing and develo…

Weather Company API- Revenue stream for Netro
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Simon Sollberger
Actualizado 2019-05-07 13:59:03
I second that - dark sky for San Francisco has been very inaccurate... for weeks it has been showing partly cloudy with 19% chance of rain even though it was mostly sunny/ today…

Zone 1 manual water time only 1 minute?

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Jannis Drew
Actualizado 2019-05-14 07:03:00
Got it, you have to hold down on the time to select a new one. 

Not watering on any zone
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A Miller
Actualizado 2019-06-02 18:39:10
Tema: Solución de problemas
The sprite worked perfect for about 3 weeks. Went out of town for a week, during that time it snowed for the entire duration of my trip. The unit worked as it should and didnt w…

controller firmware
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Netro Support
Actualizado 2019-04-01 02:36:59
Hi Magnus, We only update firmware when we find bugs. When there is need for update, the new firmware will be automatically downloaded to the device. …

Unexpected smart schedule
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Netro Inc
Actualizado 2019-08-13 06:06:17
Dear Tony,  Netro's smart schedules are dynamic. All smart schedules in the future could be adjusted if new events happen, for example, weather forecast data updates, n…

Introducing the Referral Program

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OK Hitz
Actualizado 2019-08-26 01:40:35
before adding such a “referral” program - how about answering questions in a timely matter here?  My Netro is lagging and it’s honestly a pain working with it. If I wat…

Whisperer not working as expected
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Netro Inc
Actualizado 2019-09-10 05:55:26
Hi Tony， We can send us a newer version of the sensor which could solve the issue. Please email your address to support@netrohome.com if it sounds like a good solution.…

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hanz.blatt@gmail.com
Actualizado 2019-09-29 13:59:02
Tema: Hogar conectado
It’s like the app doesn’t know it’s connected  To the correct WiFi although it is.  Bought a new sensor - not connecting since upgrade to iOS 13. Please advise. See picture…

Black Friday
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John Mayer
Actualizado 2019-11-22 10:40:22
Tema: General
Hello Netro, will you have a black Friday offer? 

App Crashes on adding product
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Tarudro
Actualizado 2020-02-24 20:24:10
Tema: Netro App
Hi, I just received my Pixie and Whisperer and wanted to set them up using my iPhone.  Therefore I launch the app and go to "Add Product", select the Pixie and then …

App Crashes on adding product
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Matthias Resatz
Actualizado 2020-03-08 07:23:57
Hello, I have the same problem in AUSTRIA! Is there any solution? 
Matthias 

alexa & pixie
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Netro Inc
Actualizado 2020-03-12 02:41:52
Hi Stefano, Which Alexa still are you using? It should be the Netro Home skill not the Netro skill. Also, I think you will see the Netro device in the skill. It …

To save newly planted Healing Garden for Homless Veterans I need how to set up a "Test Run" program on Sprite--Netro closed and virus closedown upon us! HELP Please.
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Yohan
Actualizado 2020-03-22 01:02:39
Oh,  Looks like I  may have answered my own question.   In desperation after writing my question just now, I deleted the app from my phone because I could not get to the lo…

Smart scheduling problem
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Netro Inc
Actualizado 2020-03-24 06:02:21
Hi Alfonso, 1. We just checked your account and we found Netro waterd your zone 5 after rain for 20 seconds. Did you turn off the smart zone feature manually? Normally …

Programming time vs Restrictions
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Netro Inc
Actualizado 2020-04-08 07:15:13
Hi Luca, If you create a program or restriction, Netro will strictly follow the watering time and duration, however, preferences will not. Netro will try to water durin…

How to stop watering if device is offline?
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Netro Inc
Actualizado 2020-04-08 03:13:16
Hi Luca, If device is offline, you can not stop watering from the app. You will have to unplug the power the stop watering.  Thanks, Netro Support …

Which Alexa app?
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Netro Inc
Actualizado 2020-04-17 02:21:19
Hi Jeffry, Please use "Netrohome" and disable "Netro". Amazon Alexa needs consistent training, we are still improving the training. Thanks for your feedback, I will bri…

Range of whisperer
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Netro Inc
Actualizado 2020-04-17 02:35:44
Hi Fraco, The sensor can only measure the humidity of the place where it is inserted but not an large area. It cannot measure the soil moisture level within a few meter…

Forecast vs Expectation
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Netro Inc
Actualizado 2020-04-18 02:08:12
DearArvind, Rain expectation uses the amount of rainfall multiplied by the probability of the rainfall to compare the threshold. Example: If the smart zone feature …