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Netro Inc


Comentarios

Cycle And Soak?

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Netro Inc
Actualizado 2021-04-27 08:49:07
Dear customer, You can add rest time for watering and it can be configured in the app (setting->preferences->scheduling->Rest time)  Thanks, Netro Support …

Internet connection

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Sergio Di Patria
Actualizado 2021-05-03 20:00:44
I have the same issue since yesterday... what happened??

Whisperer in the UK

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Netro Inc
Actualizado 2021-05-05 05:53:50
Dear customer, You can buy the Pixie timer from Amazon.uk and it will be directly shipped to you. https://www.amazon.co.uk/Netro-Faucet-Connected-Powered-Weather/dp/B08…

One of my zones isn't smart watering

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Netro Inc
Actualizado 2021-05-05 01:41:31
Hi Mitch, The smart watering level of one of your zones is level basic so there are not smart waterings for this certain zones. Please go to Settings->Zones->Smart Zone…

Internet connection

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Netro Inc
Actualizado 2021-05-05 01:45:43

Hi Sheryl,


We have received your email and we have replied to you through email.


Thanks,

Netro Support

Where do I have to install the whisper sensor?

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Netro Inc
Actualizado 2021-05-12 05:05:47

Hi Paolo,


Sensor is waterproof and you can put it outdoors to know the soil condition.


Thanks,

Netro Support

Run Off Adjustment?

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Netro Inc
Actualizado 2021-04-26 06:58:23
Hi Carey, Could you try to insert the sensor again and make sure the soil around it is tight enough. If there is large gap between the soil and sensor, the ai between them …

Latest software update

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Netro Inc
Actualizado 2021-05-11 01:06:07

Hi Sheryl,


2.5.3 is the latest Netro Sprite software version and we will release the next version this month.

Watarering modes

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Netro Inc
Actualizado 2021-05-17 06:52:52
Hi Alfonso,  EPA mode allows the moisture level to deplete to a lower level  than deep mode before next watering, and it has  longer watering duration than any other sm…

Programs Setup

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Netro Inc
Actualizado 2021-05-18 08:05:41
Hi fernando,  I think what you are looking at is the watering duration for the instant manual run (not the user program) in the zone sections shown on the home page. Th…

Sensor usage

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Netro Inc
Actualizado 2021-05-24 05:43:26
 Dear Ilya, Netro allows one sensor to monitor up to 3 zones but you will need to make sure the zones have similar environmental conditions. You can go to  Settings->Se…

How do I do long uninterrupted watering?

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Netro Inc
Actualizado 2021-05-28 05:04:34
Dear customer, Netro breaks the watering into many pieces to avoid water runoff. You can create muliple programs for each zone to water for 4 hours.  The maximum water…

Set a kind of alarm to know when the controler is working

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Netro Inc
Actualizado 2021-05-31 02:35:19
Hi Petro,  We have implemented the app notification when the device starts to water. Currently it is ready for beta testing. Please let us know if you are interested in…

Moisture level correction

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Junglim Huh
Actualizado 2021-06-03 10:01:28
I would like to modify zone 2,3,4 and 8,9 to read same moisture readings as what zone 5 reads. That would help to water those zones properly. Not sure if you can locate my accou…

Looking for Beta testers

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Netro Inc
Actualizado 2021-06-11 06:11:28
Tema: Netro App
Dear all Netro customers, The long waited new version (3.0.0) of the Netro app is on the horizon. The major improvements of this version are 1. faster in loading…

Watering adjustment settings

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ducati1198804
Actualizado 2021-06-16 13:43:09

Hi,


I have the exact same question.  I have tall fescue/kentucky bluegrass mixture.  

Watering adjustment settings

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Netro Inc
Actualizado 2021-06-16 01:12:29

Hi Lyndon,


Could you please let us know your plant type? 


Thanks,

Netro Support

Confused....to sensor or not to sensor?

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Netro Inc
Actualizado 2021-06-15 02:24:52
Hi Kevin, We checked and we found you have enabled the self-learning feature and currently the learning is 70%. Is the moisture data not proper? Thanks, Netro…

Text overlap in App

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Netro Inc
Actualizado 2021-06-15 02:30:34

Hi Kevin,


I will forward this issue to our R&D. Could you please reduce the number of words as a workaround?


Thanks,

Netro Support

Junk box pixie

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Ray Williams
Actualizado 2021-06-17 22:30:16
Tema: Hogar conectado

Biggest pos cant turn on the timer just to water then goes to sleep cant even connect when away never been able use this junk box

So Dissatisfied