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Installation help

Francesco G
Updated at 2020-07-31 18:47:07 UTC 

Greetings from Italy

this Monday I will receive my Netro Smart Irrigation controller and I have some concerns about the power supply.

On the YouTube video guide I saw there are 2 slots to put the power cables but I was only able to find a regular 24V power adapter with one single output.

Do I have to cut the power jack off and split the cables in order to put them in the controller?

thanks in advance for your help, can’t wait to become part of the Netro family!


this is the power adapter I ordered: Alimentatore 220 V – 24 V/1000mA https://www.amazon.it/dp/B00AWU8NUM/ref=cm_sw_r_cp_api_i_OBgjFbJ8Q41F1



this is the Netro device I ordered: Netro Sprinkler Smart Controller, WiFi, Meteo consapevoli, Accesso remoto, 12 Zone, w/o Adattatore di Alimentazione https://www.amazon.it/dp/B07DGT7ZK1/ref=cm_sw_r_cp_api_i_iCgjFbP0QZ4DH

View: 2315   Answer: 0

Whisperer reset WIFI does not work

ozieaev
Updated at 2020-07-19 14:38:29 UTC 

Got 2 Whisperer sensors recently. They came up not new (see some scratches on them and signs of use). As a part of install had to reset WIFI settings in order to connect to my WIFI. Pressing power shows red led. Issue is - pressing power 6 times (should switch to WIFI setup mode), does not work either. Still RED light.

Does anyone knows how to fix this?

Thanks.

View: 2536   Answer: 4

Does Pixie timer have an integrated water back flow?

Sierra Kiner
Updated at 2020-07-13 17:27:01 UTC 
Is water backflow integrated into the Pixie timer or does installation require a separate one?
View: 2556   Answer: 1

Installed perfectly

Lakeside Gardens
Updated at 2020-07-12 14:57:53 UTC 
And we are off and running.   Whisper went in the ground and started reporting right away.  Would be nice to connect it to my Ambient weather station as well.   
View: 3318   Comment: 1

how do I add a whisperer to one of my accounts?

Douglas Ely
Updated at 2020-06-12 23:52:57 UTC 

I purchased a whisperer to automatically adjust the watering of problem areas. I received the product and turned it on. The white light began pulsing. I went to the Netro app and selected the account I wanted to add the whisperer to. When I go to "settings" and select "sensors" there is a blank screen. There is no "+" or add button or even any choices other than "back". I then tried to set it up under my own account. I clicked the "+" and there were choices to setup 1) irrigation controller, 2) Hose faucet Timer and 3)Shop Products.  Im  still looking for detailed instructions...


View: 2649   Answer: 1

Alimentatore per Netro Sprite e’ corretto?

Simone Nolletti
Updated at 2020-06-07 19:32:59 UTC 
View: 2546   Answer: 1

Upgrading from 6 to 12 zones

Carlos Oliveira
Updated at 2020-06-05 21:10:19 UTC 

Hello,


I am upgrading from 6 to 12 zones controller.


Is there a way to move all the historical data and zone settings to the new device ?


Thank you

View: 2465   Answer: 1

Netro Sprite non apre le valvole

Simone Nolletti
Updated at 2020-06-03 09:40:36 UTC 

valvole hunter 24vac, netro non apre le valvole.

i collegamenti sono stati eseguiti come da istruzioni.

Quale può essere il problema?

Alimentatore 24v 1000ma e’ corretto?

View: 2634   Answer: 1

Missing Whisperer

guags99
Updated at 2020-05-29 18:11:36 UTC 
This season when I put my whisperer back out to monitor my garden bed I looked on the app and no longer saw that device. So I went through the process to re-add it to my network and my Netro account and I get an error message stating that that serial number is already registered.  Anyone have any thoughts on how I can de-register and re-register this device?  Thanks
View: 2506   Answer: 1

Pressure compensated drip hose

Simon Clark
Updated at 2020-05-24 17:22:21 UTC 

Hi


I use Netafin pressure compensated drip hose on all my beds and there doesn’t seem To be an irrigation type for that. Is it OK using the drip setting which seems to be for micro drippers. 


Thanks

View: 2642   Answer: 0

No 2.4GHz wifi

Carlos Oliveira
Updated at 2020-05-16 11:29:24 UTC 

Hi,


My netro has been working fine for the past many months.


Suddenly it stopped working and light blinks.

I try to configure the Wifi again and it states 



I am sure my 2.4 GHz network is available there as I have 2 other devices 10 Cm away from the netro and are working fine at 2.4GHz

I can confirm that in my Orbi Router.


Any ideas ?


Thank you

Carlos 

View: 2690   Answer: 1

2 different water sources

Carlos Oliveira
Updated at 2020-05-09 14:51:27 UTC 

Hi,


I have the netro connected to one water source.

Now I am going to install a vertical garden with very low flow and I want the source of water to be a different one from the main source for the garden.


Is there a way I can connect it as an independent solenoide valve that doesn't need to have the master turned on ?


Thank you,

Carlos

View: 2584   Answer: 1

Whisperer

Andrea Merito
Updated at 2020-05-04 13:18:10 UTC 

hello, 

finally the Whisperer sensors are wonderful.  I installed the 3 sensors divided by zones, a single problem that I encountered is this: the sensor that I called Prato should group 4 zones because they are part of the same type of plant, instead it only groups 3 zones.  I need your help.  


Thanks

Andrea

View: 2626   Answer: 2

Selezione tipologia prato

Marco
Updated at 2020-04-30 06:49:27 UTC 

buongiorno 

Volevo sapere cortesemente in Italia centrale  Roma che tipo di erba selezionare nelle zone.

Grazie 

M.


View: 2369   Answer: 1

Whisperer ans sprite zone

lekter
Updated at 2020-04-23 14:40:17 UTC 
When i install the whisperer sensor i can’t choose a zone. The installation begin without possibilities to choose. 
The sensor is ok but it is not paires dithyrambiques a zone. 

how i can do please ?

I leave un France 


Best regards 

View: 2424   Answer: 1

How protect Netro Sprite

Stefano Carucci
Updated at 2020-04-21 09:14:57 UTC 
I need to install the Netro Sprite in a tool shed covered by tiles and closed only on three sides that I have in the garden (L 2mt, W 1.5mt, H 1.8mt).

I would like to know if, to protect it from humidity, dust and insects, I can install it in a box like this:


https://www.amazon.com/Fielect-Transparent-Switchboard-Distribution-115x90x50mm/dp/B07ZR2HN5B/ref=sr_1_17?dchild=1&keywords=transparent%2BDistribution%2Bbox&qid=1587458726&rnid=2941120011&s=hi&sr=1-17&th=1


and if this box can decrease the reception of the wifi signal.


Thank you,

View: 2395   Answer: 1

Range of whisperer

Fraco
Updated at 2020-04-16 19:35:32 UTC 

Is there a maximum distance I can place the whisperer(s) in the garden. Largest distance it should cover is approx. 30 mtrs.

The sprite probably will be placed inside.

View: 2494   Answer: 1

Faucet Connector Broke

Larry Griggers
Updated at 2020-04-14 18:49:27 UTC 

I was having difficulty getting a leakproof seal when attaching my Smart Hose Faucet Timer (Pixie-1) to my new faucet. I finally was able to tighten it tight enough not to leak, but after a week, it broke and popped off. It is probably under warranty, but is there somewhere I can buy a new connector and repair it myself?

View: 2526   Answer: 1

Power adapter - eu

David B.
Updated at 2020-04-08 13:43:20 UTC 
Hi

I have a netro sprite with an original power adapter.
How ca i connet this to my 220/230 Volt energynet in Austria pls?

A normal Adapter will not work since i have to tansform volt and ampere to 800ma and 110volt as far as i could find informations.

Kind regards david
View: 2618   Answer: 1

power adaptor

paolo cellini
Updated at 2020-04-04 14:39:25 UTC 

Hi 

just received a Netro Sprite controller 12 sone without power adapter 

I am in Rome , Italy

We have 240 volts energy supply

what adapter have i to buy ?

thanks 

paolo 

View: 2701   Answer: 2