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ALGORITHM FLOW RATE

Javier NM
更新時間 2023-07-20 07:08:54 UTC 

Looking in the Personalized watering mode of Smart watering, I would ask what is the default water flow rate that Netro app uses to calculate watering. I did some tests and guess that it might be around 38 mm/h. Is that right? Having a domestic flow different could distort the data used by the algorithm and might recommend to use personalized settings instead of the default settings. Thank you.

瀏覽: 1510   回覆: 1

Weather station ID association

Mirko Zen
更新時間 2023-07-21 09:35:33 UTC 
Hi, I can't associate my netro with the IROVAT1 weather station, the system issues "please enter a station ID" error. What to do? Thank you
瀏覽: 1330   回覆: 1

Controller will not operate valves

Kyle Giacomini
更新時間 2023-07-24 00:54:03 UTC 
I cannot get the controller to turn on any valves. I have a netro spark 16 and I can't get the controller to open any valves. Programs, manual runs or manualy at the controller itself. Please advise. Do I need to reset or reboot something? Or is it a server related error. 
瀏覽: 1454   回覆: 1

Pixie app shows checkmark for successful scheduled watering but valve didn't open and no watering took place

misterhoff
更新時間 2023-07-25 03:11:25 UTC 

My Pixie has been intermittent with meeting its watering schedules. I have a reliable wifi router and strong cellular service.

-Some days the app shows checkmark to confirm watering and yet no actual watering took place.

-Other times the app shows the yellow triangle with Exclamation mark and sometimes actual watering took place and other times it didn't water at all.

-On some occasions the actual watering starts a minute late and finishes on time.

瀏覽: 1316   回覆: 0

Feature request update

Alfonso Olias Sanz
更新時間 2023-07-25 06:11:19 UTC 
話題: Netro App
Hi the current app shows the toy water consumption but the starting month is always the current month and what it makes sense is to see you from January to December 
瀏覽: 1477   回覆: 1

Netro - Stopped Working and won’t power up

John Loethen
更新時間 2023-07-25 14:04:38 UTC 

Been a Netro customer for a while and pretty handy. I have three different Netro controllers and my oldest one just stopped working and won’t power up… I have verified the power at the outlet and have changed out the power supply with another 24v power supply that I know works. Still the controller will not power up. 


Let me know if anyone else has suggestions. 


Thanks!


John in Lincoln, NE



瀏覽: 1436   回覆: 1

Netro Sprite 6 valve won’t stop

Alberto Casu
更新時間 2023-07-29 19:25:45 UTC 

I just replaced my sprinkler controller with a new Netro Sprite 6.

Using both a programmed or a manual start, all valves don’t stop unless I remove power to the Sprite.

During a program, where I planned the zones to run sequentially, the zones activate one after the other without stopping and causing the zones to loose pressure and be unable to complete.


On the FAQ, it says to remove power to stop the zone, which actually stop all the watering, but this it totally unusable to me.

I am using the European version with the provided power supplier. I am based in Italy.



Can you please help?

Thank you!

瀏覽: 1613   回覆: 2

Netro phone app won't open

Christopher Scarborough
更新時間 2023-07-30 23:32:37 UTC 
話題: Netro App
Netro app won't open... It opens then closes. I tried uninstalling and reinstalling.  Cleared data. App still won't open. I only have access throughout the beta web app
瀏覽: 1387   回覆: 1

Allow manual run without needing to enable the system

Tim Quach
更新時間 2023-08-01 08:02:49 UTC 
話題: Netro App

Hi,


In Perth Australia, we disable reticulation in winter, sure to winter rains.


In some cases, I've needed manual water parts of the garden sure to warm weather and lack of rain.


In order to do so currently, I need to set the system to enabled,  perform a manual run, and then remember to disable the system again. Sometimes I forget to do the last bit.


Can we allow for manual run without needing to enable the system?

瀏覽: 1350   回覆: 1

Manual Run, 1 zone is not stopping

Atif Siddiqui
更新時間 2023-08-02 04:51:58 UTC 

Hi, I installed the Sprite Netro today. Did a manual test. 


All zones worked fine except one of the zones started running but is not stopping. App shows stopped but the water keep going. 


Any ideas? Is it the metro issue or sprinkler valves? I powered off the Netro but still the water keeps on going.

瀏覽: 1407   回覆: 1

Using Bootlace ferrules.

Bob Howard
更新時間 2023-08-03 06:36:09 UTC 
話題: 安裝
I'd like to use bootlace ferrules for all the wiring to the sprite as shown in your installation video (power connection). I'm using 0.5mm² x 7 core cable and 0.5mm² bootlaces and the unit won't grip them. I've tried other sizes with the same result. What size ferrule is required?
瀏覽: 1836   回覆: 1

Date format

Bob Howard
更新時間 2023-08-03 23:27:42 UTC 
話題: Netro App

How do I change the date format from American? In Australia we use the following format: DD/MM/YYYY. Shouldn't the app be set to read the default setting of the phone?

瀏覽: 1535   回覆: 1

Offline / online notifications

David H
更新時間 2023-08-04 17:15:09 UTC 
話題: Netro App

Hi, what causes this and any suggestions to resolve?

I have unplugged it and plugged it back in. Still does it. 


瀏覽: 1467   回覆: 1

App show’s pending message

Greg Jones
更新時間 2023-08-07 18:46:13 UTC 
The app always shows a “1” indicating that there is an unread message.  I have opened any and all messages and can’t get rid of it…am I missing something?
瀏覽: 1481   回覆: 1

Continued watering if offline?

Drew M
更新時間 2023-08-08 17:48:40 UTC 
My watering hub is offline. I’m away from home. Will it continue to water?
瀏覽: 1322   回覆: 1

We had 4 inches of rain

Jay Fahar
更新時間 2023-08-09 03:08:18 UTC 
Netro started watering my lawn this evening despite havng four (4") inches of rain all day today! I thought Netro has the mechanism andthe technology to detect rainfall and stops watering when there is heavy rain!?
瀏覽: 1432   回覆: 2

Cambio wifi

jmgrau
更新時間 2023-08-09 15:10:03 UTC 

Hola buenas tardes, he intentado cambiar la red wifi pero siguiendo las instrucciones, la red Netro-xxx no aparece.

Ahora la luz no parpadea y está fija pero fuera de línea.

Espero su ayuda.

Gracias 

瀏覽: 1214   回覆: 1

App is not installing

Martin Trevino
更新時間 2023-08-09 16:40:50 UTC 
話題: Netro App
Your updated 3.2.0 app is hung.  Not installing on my iphone.
瀏覽: 1400   回覆: 1

Option to Manually Run a designated Program with Alexa control

Louise Brinkman
更新時間 2023-08-10 05:52:23 UTC 
Have just installed the NetroHome Spark 16 station unit. All working, connected to wifi and Alexa.  Have written a Program called "A" to water zones 2-8 for 6 minutes, however, I do not want it to water according to a set time on any given day but when I choose to manually run the program  via voice through Alexa.  I've disabled smart watering on all my zones.  I've saved the program but Alexa does not support "open NetroHome and run program A"...how would I manually word it to Alexa to water zones 2 to 8 manually?  Or, how to save a "manual" program that I can run at whim via the app but preferably through Alexa when I choose to run it (without start times etc)...the app clearly allows a manual run but I don't want to run all 16 zones for certain minutes...just zones 2-8 for the same amount of time when I choose without commanding Alexa for individual zones or configuring through the app every single time....I bought the unit for voice control with Alexa, I don't want to fiddle with phone app each time. Please advise how to save a manual program without a regular start time that I can easily use with Alexa (I can write a custom command Alexa routine to run it).  Thank you in advance and looking forward to figuring this out.
瀏覽: 1395   回覆: 1

Spark and Sensors

C He
更新時間 2023-08-10 06:45:57 UTC 
話題: Netro App

Hi all,

I use 1 Netro Spark with 2 Whisperer sensors.

All devices are added to the app and i can see in the app.


In the app I can open by dropdown on top the Spark OR the Sensors. When i open there the Spark and go to setup, then i can can see the entry sensor, but the i can not add the sensors i have. 


I want to connect the sensors to the spark and the spark should Start the watering in relation to the real condition measured from the sensors. 


But how to connect the Whisperer to the Zones? 


Thanks for support!

瀏覽: 1459   回覆: 1