This morning I had to reset the 6 zone control unit. After the reset everything is fine from the Netro app. Instead, when I log in from a PC with my account, the old setting is detected and it won't let me delete it. The system returns error nvalid group ID 33131: invalid device status.
What to do?

Hi everyone, 

I have a 6-channel Sprite with 6 hunter valves. 5 channels work perfectly, one seems to be always on. I tried a brand new valve, a reset of the Sprite, unplugged it from power, changed the wiring but nothing helped. Any ideas?

Cheers, Stefan

Hi everyone. When I try to add another user in the app, I get the message „Network Error with code: 3405“

Any solution for this?

Is it possibile to invert the zone order? I mean start from zone 6 to zone 1 

Come si cancella un inserimento del ritardo?

How do I rename one of my controllers ? Thanks. 

Hi!

I have sprinklers with 6l/min specification. in the custom sprinkler settings there is a drop down list with flow ratea 10-100 mm/h.

If I make a calculation 6l/min x 60 min = 360 l/h = 360 mm/h? And that's only for single sprinkler. If I add up all the sprinklers in the zone it's even more. Is flow rate unit not specified correctly or am I doing something wrong?

It would be great if there was flow rate specified when selecting sprinkler type for zones .

Thanks!

Can you please set my pws for a new pixie timer to KNYFORTS6?

Thank you. 

Hi, during the installation phase of the controller, it was not possible to change the position regarding the geographical state of the machine, a US state remains by default and consequently, I can assume, the start times of the irrigation cycles are carried out with the time zone american time. How can I fix it?

Hello everyone, I have a problem with the link between Google Home and the service of Netro Home, when I have to enter my account and password, it didn't work. Don't link the accounts. There is a problem? 

Is there a program for multiple watering to start grass seed germination ? 

I setup my device this summer and I don't see the photos I created for my zones that were there las summer. However if I login on the laptop web portal, I do see my zone photos. I also get the error message " invalid group ID 13015 invalid device status" and it shows as offline.

Please help.

I have 4 plant sensors and one has stopped reporting on 5.29

Last report shows it was 98% battery, but nothing since then. When I press the button it blinks once red.

How can I troubleshoot it?

I’ve had the controller since winter so I wasn’t using it much in the winter. When I switched it to smart modes it seemed like it watered all day, multiple times a day. Is this just because it’s the initial watering in smart mode? If it’s a one day thing that’s fine but way too much ongoing. Also, on the averages it says 9 minutes every three days but it watered for over 15 minutes per zone several times that day. Thanks 

System keeps running, can’t shut off smart mode?  What steps to take to clear system and start fresh?

My netro sprite is sometimes working or powered off.  I tried to reset it but no joy

Hi. I’m wondering if anyone has experienced this issue. The timer on my nero still counts down but the water turns off. In one of my zones the water only lasts 1 minute 50 seconds. 

Folks 

I am a newbie in using the App für sprite sprinkler. I have tried the function to delay the time plan. But don’t know how to cancel that? 

Thanx und greetings from Germany 

Hi,

I have 9 zones but 2 of them are not popping up for watering. I can see water is coming out from the ground but not through sprinklers. I have unplugged Netro device and plugged it back but still those 2 zones are not working.

Any help will be appreciated.

Just wanted to provide some feedback. I had B-hyve XR Smart Indoor/Outdoor Sprinkler Timer for 2 years. I noted that it does not water on a schedule sometimes. Either because the internet was down, and it did not reconnect or something else. The contractor who replaced it told me that there is probably an internal battery, and it should have been replaced. Too late.

I Googled the best irrigation timer and found that Orbit B-hyve is the best, followed by Netro. Never heard of it. I chose it because it retains programs in case of Wi-Fi outage. I bought Spark 8 zones and installed it today (my contractor did). Also 2 Pixies.

Pros:

Clean modern packaging, clear web interface, app has installation instructions and troubleshooting tips.

Cons:

Why white cover? I could not see indicators with daylight. How to pair? Did some of your staff try to install it in bright daylight outdoors?

Does it have an internal battery which eventually needs to be replaced? How is the memory retained? I believe this was a problem with B-hyve..

What about Pixie? Is rechargeable battery forever?

Web interface still needs improvement: for example – my order is in a different place than my account, Pixie should state that there is no backup program, other logical flaws.

Created a program on Spark, but when tried to edit time it did not allow, stating that the same program already exists.

Backup should automatically copy the program with the option to edit. Why should it be entered as a separate program if this is a backup in case of Wi-Fi outage?

The outdoor cover can have a transparent wall to see indicators.

Thank you.

Adil