Hello 

Actually i have 3 sensors in my garden and 2 are properly seitched on instead one randomically switched off and i see it because there is no data in statistics

How csn i solve it? 

Czn i check snything?

Thanks

Won't connect to the internet. Tried all day

Hello! For a few days the watering has stopped in the middle of the program, although in the app it tells me that it is watering. Sometimes I try to irrigate manually and the irrigation does not connect either, but in the app it tells me that it is watering.

Hello I’m currently trying to connect my spark 16 controller to my Wi-Fi network. In the Quickstart guide it is asking me to enable my Bluetooth and find the device that way. I’ve done so and it is not popping up. I tried connecting it via Wi-Fi, and it would not work as well. if I can, please get a solution quickly if that would be great. My grass field is currently not getting water.

Hello I’m currently trying to connect my spark 16 controller to my Wi-Fi network. In the Quickstart guide it is asking me to enable my Bluetooth and find the device that way. I’ve done so and it is not popping up. I tried connecting it via Wi-Fi, and it would not work as well. if I can, please get a solution quickly if that would be great. My grass field is currently not getting water.

I followed video instructions and will not connect 

Hello, 

Problem: Ventiles open by Netro successfully (by schedule or manually. But after the run time the Ventiles do not close. The only option i have is the switch off the Netro. Than the ventiles close. 

Ventilttest successfully done (see screenshot)

Whats wrong? 

Hi there

also calling from Spain. Since today my Netro device is not connecting to the cloud. Re-assigning to WIFI via the APP is not working.

In my network + configurations nothing has changed.

Can you check maybe log file on your side?

Serial No of the device is cc50e34a7616

Strangely my Netro hubs are working.

UPDATE: reconnecting with an Android app + device worked like a charme. BUT if I start watering manually the watering is not starting, status is showing "communicating" for ages also after restarting devices many times.

My Netro control does not conect to internet. I think is broken. Do you know if there is any technical support in Spain to repair it?

Thank you

Have just installed the NetroHome Spark 16 station unit. All working, connected to wifi and Alexa.  Have written a Program called "A" to water zones 2-8 for 6 minutes, however, I do not want it to water according to a set time on any given day but when I choose to manually run the program  via voice through Alexa.  I've disabled smart watering on all my zones.  I've saved the program but Alexa does not support "open NetroHome and run program A"...how would I manually word it to Alexa to water zones 2 to 8 manually?  Or, how to save a "manual" program that I can run at whim via the app but preferably through Alexa when I choose to run it (without start times etc)...the app clearly allows a manual run but I don't want to run all 16 zones for certain minutes...just zones 2-8 for the same amount of time when I choose without commanding Alexa for individual zones or configuring through the app every single time....I bought the unit for voice control with Alexa, I don't want to fiddle with phone app each time. Please advise how to save a manual program without a regular start time that I can easily use with Alexa (I can write a custom command Alexa routine to run it).  Thank you in advance and looking forward to figuring this out.

Hola buenas tardes, he intentado cambiar la red wifi pero siguiendo las instrucciones, la red Netro-xxx no aparece.

Ahora la luz no parpadea y está fija pero fuera de línea.

Espero su ayuda.

Gracias 

My watering hub is offline. I’m away from home. Will it continue to water?

The app always shows a “1” indicating that there is an unread message.  I have opened any and all messages and can’t get rid of it…am I missing something?

I have a v1 Whisperer that’s almost 3 years old. The temp readings are now showing up as over 800 degrees.  I’ve tried to reset it and it’s still reporting the same.  Perhaps another ‘harder’ reset?  Software update?  Out am I just going to need to buy a new one?

How do I check if my pixie one is still in warranty?

How do I set system so that it does not water between the hours of 10 pm and 8 am?

How do I set system so that it does not water between the hours of 10 pm and 8 am?

Hello there,

I'm making use of Netro API to:

• Update the soil moisture of my zone in order to get precise and updated data
• Update past-1-day, current and 5-day forecast

API calls works, but I get weird values for the zone: I put 38% as humidity and I see a 23% in the app, if I send 100% then I get 70%. How this works? There are some kind of calculations that take in account historical data? (I have a Whisperer sensor I've stopped using since it give quite random data).

As I've seen even meteo information change humidity value of the zone. 

Thanks 

Is this unit capable of running unrestricted? My shit is dying here and I'm not happy with the difficulty associated with running this thing! I find it way too complicated! I sincerly wish I hadn't purchased it!

I just bought a Sprite 6 for my new house. It will not connect to WiFi. I checked the password, added a range extender, made sure I was connecting to the 2.4 channel, and opened up guest access, but it still won’t connect. I even unhooked the pump wires and tried to set it up right next to my router and still nothing.I have one set up at my old house and have never had issues.