I ordered 2x Netro units late October, waiting delivery in Australia, I am glad to see some posts from people having had theirs delivered. Seeing the Netro go on sale heavily advertised up to the Black Friday sale, I cannot help but wonder if the rest of the world market is treated differently to the US customers.

One unit for my daughter’s November birthday and another for Christmas. Looks like an empty sock this year. 

In Australia orders are handled in the order they are received.

I have emailed support but they only respond, they are not initiating updates. They say I will soon get a tracking number but I don’t even get that. Soon it will be the holiday season so hope for a refund of my October payment.

If J could I would give my experience a one star, but the website does not have the capability of showing me what other people are experiencing.

Regards 

A very frustrated Australian customer 

My Spark will no longer turn on any zones the app says that the zone is turned on but there is no activity. The front panel shows no zone number or time. It also won’t water from the front panel.

The Netro system seems to not be monitoring the weather as it use to

Hi new HOME ASSISTANT integration of Netro. install it using HACS.

thanks to the developer kcofoni!!

Why did my system run while we are having constant rain and flood alerts 

MAKE IT SIMPLE AND FAST!

- not possible to run multiple valve at the same time

- app and webapp full of useless things such as the BIG clock in the schedule attached

- interface full of too many things. I dont care about smart watering. why my screen should be full of that?

- setting full of useless things.

- apps should be fast and simple, if you focus on professionals. If you focus on housewives is another story.

- example of ewelink

- not possible to run all the time you want. max 60 minutes. Edit program full of things again. 

- under zone there should be the possibility to add the schedule. why you are making an extra menu?? Zone 1 --> prog1 -->start h8.00; finish h.10:00

Three hours to setup 

Is this any good or just return now?

Does it keep causing problems?

Are there any plans to update the Alexa Skill? ... it's over a year and a half since the skill's been released and does need some urgent attention. One being to be able to run a saved program via Alexa and not just one single zone.  Hugely important.  The other (and quite annoying) is how it is coded into your skill to have Alexa ask "what else can I do for you?" over and over (and it is not Alexa but your skill)..this causes freezing on the Echo Show display so even if one does want Alexa to "do" something it does not respond...again, not Alexa, but your skill. Presently, one has to tell Alexa "goodbye" wait for at least a minute, before using my Show for another purpose...I have follow up turned off on all my devices in my Alexa settings.  No other skill causes Alexa to respond this way - freezing and "what else can I do".  It is unnecessary and needs to be removed for the reasons stated.  Can you advise when the skill will be updated?  Many customers, like myself, purchased your controller because of the Alexa compatibility which presently is very minimal.  Not all of us want to whip out a phone to run a program which is why we have Alexa & Google devices in the first place.  The IOS app has been updated, but the Alexa skill sadly has not.  Thank you in advance and eagerly await your reply,  kind regards 

When trying to link my Netro Sprite with Google home, Google responds with "No compatible devices were found in your Netro account". I have updated Google Home to the latest version.

How do I clear out the schedule and start over. 

i 

How can I reconnect to Wi-Fi

the controller light is green
I have disconnected it from the network and plugged it back in but it doesn't work
Please i need help

I replaced the router, the extender remained unchanged.  Unfortunately I am unable to reconnect the 6-channel control panel.  It's like it doesn't reset.  After the reset the LED remains off.  The wifi network is present, but it gives me an error when connecting after entering the password.  How to solve 🙏 

Hello I have two questions that I hope someone can help with.

First.

I have my schedule set to skip Rain on Previous Day, Rainy Day, Next Day. It just rained for two days here locally and the system still kicked on today. Am I missing a setting?

Second.

When I set my schedule it will only populate for the current month even though I set the program I have for 5 months. Am I missing a setting?

Thank you. 

Whisperer stake cracked when lawnmower hit it. Can it be fixed?

Need manual run to be immediate... obviously. What prevents this?how to overcome.akes trouble shooting horrible 

How do I turn off smarr wartering?

Hello 

Actually i have 3 sensors in my garden and 2 are properly seitched on instead one randomically switched off and i see it because there is no data in statistics

How csn i solve it? 

Czn i check snything?

Thanks

Won't connect to the internet. Tried all day

Hello! For a few days the watering has stopped in the middle of the program, although in the app it tells me that it is watering. Sometimes I try to irrigate manually and the irrigation does not connect either, but in the app it tells me that it is watering.

Hello I’m currently trying to connect my spark 16 controller to my Wi-Fi network. In the Quickstart guide it is asking me to enable my Bluetooth and find the device that way. I’ve done so and it is not popping up. I tried connecting it via Wi-Fi, and it would not work as well. if I can, please get a solution quickly if that would be great. My grass field is currently not getting water.