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Spanish translation problem

Updated at 2023-07-02 20:49:46 UTC 


At some places in the Netro App and in the website (like in the program edition screen) somebody translated the english word "Back" (the caption in the button you use to go back to the previous screen) to the spanish word "Espalda".

That is absolutely wrong, in spanish "Espalda" refers only to the anatomic back side of the human body.

You should use instead the words "Retroceder" or "Atrás", both mean to go back or to undo something.

Greetings from Spain.

View: 578   Answer: 1

Previsioni meteo sbagliate

Manuel Mancini
Updated at 2023-07-01 15:59:30 UTC 
Le previsioni del tempo sono completamente sbagliate, quindi non si può usare in modalità risparmio acqua, addirittura o segna che piove sempre anche quando non piove per una settimana o proprio le date sono completamente sbagliate. A qualcuno funziona correttamente? Grazie
View: 569   Answer: 2

Battery LED Blinking

Updated at 2023-06-29 15:33:28 UTC 
The battery LED on my Netro Pixie-1 is blinking between red and green. After charging it for a time, it stays in this state, and the Pixie will not turn on. I assume that this is cause the battery cell is shot. Can anyone confirm this? If so, can someone point me into a direction to repair? 
View: 615   Answer: 1


Updated at 2023-06-28 07:10:08 UTC 
Topic: General

Hi, trying to register my geographical position (in Italy) I don't have the possibility to modify the fields in the photo, remaining in the USA.  For this reason the application time is totally wrong.  How can I fix?

Salve, cercando di registrare la mia posizione geografica ( in italia) non ho la possibilità di modificare i campi in foto, rimanendo USA. Per questo motivo l'orario dell'applicazione è totalmente sbagliato. Come posso risolvere?

View: 807   Answer: 1

Repeating same area in the same day

David Gomez
Updated at 2023-06-27 22:03:51 UTC 
Why netro smart is doing watering repeated in the same day until 4 times?
View: 619   Answer: 1

Connection issue

Federica Musmanno
Updated at 2023-06-27 12:16:35 UTC 


My netro is not connecting today, it is offline, is there any system update?

View: 631   Answer: 1

Very low humidity given by my sensor but no watering planned

Christophe Benoit
Updated at 2023-06-27 08:48:51 UTC 


My basic issue is the one given by the title of my question but behind there is a more simple question:

1. My zone is given as 99% humidity by GET /npa/v1/moistures.json

2 This zone is linked to a Whisperer Sensor indicating a humidity level of 36% (very low)

3 The next valid schedule is within 2 days. It seems very late for an advanced/new plant mode configuration and sunny conditions in the next few days

What is the value of humidity (99% or 36%) Netro is relying on to calculate the next watering schedule ?

Further more, if I set 36% using POST /npa/v1/set_moisture.json, the next watering is in 11 hours, what inspires me more confidence

Thank you in advance for your explanations, I am a little lost

View: 624   Answer: 1

Automatic shutdown when it's raining

Jay Fahar
Updated at 2023-06-26 12:06:15 UTC 

I want to be able to turn off regularly scheduled watering automatically when:

  1.  it's raining or
  2.  it is expected to rain based on the weather forecast.
The automatic shutoff watering could be done by an App or a gadget connected to the Netro mechanism. Appreciate letting me know how I could do this?

View: 585   Answer: 1

Malfunzionamento durata irrigazione

Updated at 2023-06-25 21:45:29 UTC 
Topic: General


quando avvio l'irrigazione, sia in manuale che in automatico, la centralina attiva per circa 2 secondi la zona e la pompa e poi si spegne, mentre  dal APP sembra che proceda tutto regolarmente.

View: 709   Answer: 1

Not recognizing rain forecast or actual

120 Sweet Bailey
Updated at 2023-06-23 23:14:09 UTC 
My unit does not skip watering on days where it’s forecast for 1 inches or even it's raining.
View: 616   Answer: 1


Ralph G
Updated at 2023-06-23 18:56:48 UTC 

In the whisperers manual it says it will show up in the weather section but I don't see it. Anyone else have this issue?

View: 631   Answer: 1

Zones not watering

Updated at 2023-06-22 16:54:38 UTC 


I have 6 zones setup, all of them with the same characteristics and settings, yet 2 of the zones never water, meaning the next watering time is never set.

Your help is appreciated


View: 684   Answer: 1

Start-end time not working

Fabio Silvestri
Updated at 2023-06-21 05:20:31 UTC 


I set the working time gap between 4 to 8 Am, cause after that i will have the robot mowing.

Most of the time the Smart schedule respects those limits, but in some days The schedule keeps watering till 10am, and restarts at 6pm.

Is there any setting I'm missing? 

View: 637   Answer: 3

Cella fotovoltaica non funziona

Massimo Oldrini
Updated at 2023-06-20 07:57:16 UTC 


da circa un mesa la cella fotovoltaica non ricarica la batteria che piano paino si è scaricata e l’ho dovuta ricaricare con il cavo usb.

L’apparato va sostituito?

Acquisto 20/03/2023 con Amazon.

View: 642   Answer: 2


Carlo Capraro
Updated at 2023-06-19 12:11:17 UTC 

Salve a tutti, aprendo spesso l'app mi sono reso conto che con frequenza mi da Off line, poi basta fare disabilita e riabilita e tutto ritorna nella norma. È normale?? Ci sono opzioni per ovviare a questo problema?

Grazie a tutti

View: 571   Answer: 1

What is the boost factor in smart zones?

Alfonso Olias Sanz
Updated at 2023-06-19 09:25:40 UTC 
View: 689   Answer: 2

Unknown irrigation zone that did not work

Luis T
Updated at 2023-06-18 15:30:17 UTC 

Hi there,

I have an irrigation system in my garden with 7 zones. The solenoid valves and the irrigation controller are new. Irrigation was already in place when I bought the house, so I don't know where the underground pipes run.

When I open one of the zones, no sprinkler pops up. I don't know if the pipe is clogged or if the sprinklers were removed or just don't work. Digging in my garden is very difficult because the soil is very stony.

Is there any technique, trick or machine that will allow me to track the underground pipe in that area? I would like to rehabilitate it.


Any comments are welcome.


View: 1184   Answer: 3

Zone doesn't stay on

Brent S
Updated at 2023-06-18 02:05:28 UTC 
Topic: General

Hi just installed a sprite 6. I can here zone turn on then immediately turns off but the timer is still running on the app. I can hear the water stop and start in each zone ; the app thinks it's watering but the valve closes. Same for all zones


View: 719   Answer: 1

Rainy day shut off

Jay Fahar
Updated at 2023-06-16 13:18:25 UTC 

Wondering how to use the online weather forecast and be able to use that information to turn off the next day scheduled watering. 

I'm checking the rainy days manual and turn on/off the system which is cumbersome! Appreciate letting me know.

View: 602   Answer: 1

Netro App

Updated at 2023-06-15 00:40:38 UTC 

I bought a new phone today and am unable to water my lawn and vegetable garden because the app asks for a password, which I have forgotten.

I have tried number of times to get it to open up with a new password and the app still does not go back to normal.

Please call me on my cell phone.  209-482-0316

I would like to be able to get this to work because it is getting hot in California.  It is to be in the 90's tomorrow.

Linda Lundgren

View: 662   Answer: 1