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Update Feature

Alfonso Olias Sanz
Updated at 2022-08-17 16:09:34 UTC 

In the mobile application and in the web application I can check the history of the irrigation over a period of a year

I would like to know if you store data for more than a year and if it would be possible to export the data. For instance, last 3yr, 2yr


Thanks

Alfonso

View: 953   Answer: 1

Purchase in Canda for Spain use

Tzontchev
Updated at 2022-08-17 15:34:16 UTC 

Hi,


I did purchase Spark 8 in Canada but I will be using it in Spain. 

When I try to activete the unit, I cannot use my Spainish address for the location of the unit. The app is taking the location from my phone and when I put the Spanish address I get an error that I am located in Canada. When I turn off the location service of my phone I cannot move to the next step at all.


Any suggestions how I can solve this problem?


Thank you,


View: 840   Answer: 1

Overwatering

Kurt Connolly
Updated at 2022-08-17 11:05:22 UTC 

Watering too frequently and not capturing moisture level. We received >1 inch of rain yesterday and says ground is less than 2%.  Schedules 30 minutes of watering each day for most zones.  Says it sound only be watering every 3 days for 23 minutes.  Something is not working correctly.


Kurt.connolly@gmail.com

View: 842   Answer: 1

Sync warning even when online

Ethan R
Updated at 2022-08-16 19:08:38 UTC 
I get this warning when I try to add a manual run to the schedule, even when I just woke up the timer outside and even the app home page says it’s online  there is no way around the error, it blocks adding it
View: 929   Answer: 1

Sprite 12 months scription

Tungster Tran
Updated at 2022-08-16 16:37:00 UTC 
Topic: General
Hello, I paid for a 12 months Sprite subscription and wondering when I am going to receive the device.  It has been 2 weeks and NetroHome refused to respond to my emails.  What is the deal with this?  I guessed bad customer service is expected right?
View: 964   Answer: 1

What does the exclamation point mean in the smart watering schedule view

Joshua Dunn
Updated at 2022-08-16 11:00:28 UTC 

Was looking at the smart water schedule this AM and noticed an exclamation points next to several some start times. What does this mean?


View: 936   Answer: 1

Whisperer blank

Jean Paul Lasserre
Updated at 2022-08-16 07:24:14 UTC 

Yersterday evening Whisperer was active but today display is totally blank (only grey segments). 

No light on the device.

Everything else OK including weekly averages. The few days before becoming blank was a bit surprised by the readings. According to weather conditions and watering was expecting a rise in humidity but it was on the contrary shown as decreasing.

Is there a way I can re-start it or should I buy a new one ?

Thanks 

View: 893   Answer: 2

Interval - three days

Elisabeth Dubin
Updated at 2022-08-15 21:18:46 UTC 

Update:  in my original post below, I thought the problem was using the interval function set to three days. Since I posted that, I have also noticed that another zone which used the weekly function set to Monday and Friday also was not operating for the last several weeks. The one thing these all have in common is that the time was set for 60 minutes. Could there be a bug where if you set the zone to water a full 60 minutes, it doesn’t work at all?


Original post: I’ve been mostly satisfied with Netro for a few years now, but this is the first season I tried using the interval of “every three days.“ I started the setting last month in a few areas, and my plants were doing poorly. It took me this long to realize that it just simply isn’t watering them at all. That’s right, my programs are set up for every three days, and when I look at the schedule to determine when the last watering cycle was, they just haven’t been watered at all since I switched to the interval of three days. For now I’ve gone back to my weekly settings where I chose Monday, Wednesday and Friday, but am I the only one who can’t use the interval function?  I have dead plants because of this.

View: 989   Answer: 1

1 or 2 frames

Ken Wiens
Updated at 2022-08-14 20:56:59 UTC 
I always read that it was better to water early in the morning than in the evening. I see Netro gives the option of 2 frames daily though.  I turned on two frames and created a lengthy frame in the morning and evening for watering. Now when Netro schedules my watering it breaks it up between the two zones - even though the morning zone is long enough to hold the entire watering schedule for any partucular day - so presumably Netro thinks it's better to do half the watering in the morning and half in the evening.  My question is "What is the best practice with Netro watering, and why does it choose to water morning and evening rather than just morning? ". I was sort of expecting it would only use the second frame if the first frame wasn't long enough - but this is not the case.
View: 1025   Answer: 2

Upgrading from old rain bird system

Bryan Clarke
Updated at 2022-08-14 20:18:01 UTC 

Hi - I am trying to determine if the 12 station Netro  spark would be easy for me to install.

I currently have a rather old rain bird system with 16 valves.


I think I understand the mapping of the com and individual values. But I am confused about the 24 vlt and my current rain sensor.

It seems like my 24vlt wires come from a pack/converter that is plugged into an outlet. Is this directly convertible - not sure how I take the orange wires and the devices they are connected to on the left of the picture to the new controller?


As well, would my current hunter rain sensor still work with the new controller, or do I need a different one?


Thanks for your help and advice.



View: 1204   Answer: 1

How to make it not water when it rains

Rafael M.
Updated at 2022-08-14 18:03:02 UTC 

My model is spark 16
My problem is how each station is configured so that it stops watering when it rains and at the same time respects the times and days that I have in the program that I create. I don't want it to do smart watering, I want it to water according to my schedule and automatically stop watering when it rains. It's possible?

Icono de Validado por la comunidad
View: 699   Answer: 1

Doesn't work with google assistant

Rafael M.
Updated at 2022-08-14 17:57:47 UTC 
Hello. I configured the google assistant according to their document https://netrohome.com/shop/user_guides/4. It asks to link and takes me to a screen that says "try me" and it works perfectly with the instructions. If I close the phone when I go back in, it no longer recognizes instructions and I have to go through the whole process again. That's not how it works. Any solution? 

View: 670   Answer: 1

Why whisper sensor is lighting in red?

David Gomez
Updated at 2022-08-14 16:17:56 UTC 

The sensor is programmed to stay in green in the night, but shows red light. No update if changing in setup. Battery at 98%.

Seems to be working fine.

View: 692   Answer: 1

Netro API throught NODE-RED error: EAI_AGAIN

Jose Lao
Updated at 2022-08-13 23:04:43 UTC 

There is any reason from the server side that I can get data using the API with the url using Chrome, but I get the message below trying to get the data using Node-Red?:

"RequestError: getaddrinfo EAI_AGAIN api.netrohome.com : https://api.netrohome.com/npa/v1/sensor_data.json?key=xxxxxxxxxxxx"

(xxxxxx is my the serial number)

I have to say that I successfully got the data using Node-Red with the first 5 or 10 petitions, but after that seems that I got a DNS block or permission denied using Node-Red, because if I use Chrome or Safari I'm able to get the data and the status OK.

Jose



View: 23693   Answer: 2

Sprinklers run repeatedly

Sunil Sivanand
Updated at 2022-08-12 01:18:11 UTC 

I see that my sprinklers keep repeating the watering cycling through the zones. I have ser it for manual run. However, once started I cannot stop it from cycling. So I have keep the system disabled and enable only when the watering is to be done. I also have to keep watching to shut it down when the last zone is done.


I do not see any setting that could cause this behavior.

View: 934   Answer: 1

How to calculate Flow rate for drip irrigation?

Ethan R
Updated at 2022-08-11 20:18:04 UTC 
I use the facet tuner for drip irrigation to my dahlias. I want the custom setting to have it run at 40% until it gets to 90%

There is a flow rate with a default option. Is there any value in calculating my actual flow rate? Will it just estimate run time better or will it actually impact the run time?  Or will it run indefinitely till it gets to 90%?

Thanks 

View: 843   Answer: 1

Whisperer and Robot Lawn Mower

Jorge Izquierdo
Updated at 2022-08-11 10:31:39 UTC 
How can I manage to have whisperers around the different areas of the lawn and a robot mowing at the same time? 

Has anyone faced this problem in their garden?


Regards!

View: 1205   Answer: 1

Damages due to constant water pressure on the system

Jorma Spitz
Updated at 2022-08-11 10:20:09 UTC 

Hi

I know this issue already got mentioned by other users over a year ago, but I would like to ask again for fixing this bug. I know that on a technical level fixing this will take only a few minutes. 

To my understanding the main valves is intended to avoid constant water pressure on the system. Unfortunately the closing sequence is mixed up and the main valve closes a second or two after the last watering valve closes. This means that there's contant water pressure on the system. At the moment I would need to manually open one of the valves three times a day to release the pressure (at 5:30AM, at 10AM and at 17PM). This is not exactly what I expect from a smart watering system. 

Just yesterday I had to replace a part of my systems because it broke due to the constant pressure. 

I know it's tempting to point at everybody else in order to refuse acknowledging that there is an important improvement to be made. But fixing this will probably cost less time than I used to write this text, seriously!

And while in my case it wasn't a Desaster because I was lucky that the pipe connection broke during manual activation of a watering program. But in other cases, if this happens without getting noticed, this could easily destroy a whole greenhouse of commercial food production.

That said, please fix this minor but important bug ASAP.

I really can't believe that you guys simply ignored the previous reports of this bug. But I hope you do the necessary steps to initiate the fixing of this bug.


Regards 

View: 873   Answer: 3

Apps closed when introducing a station in weather underground

David Gomez
Updated at 2022-08-11 06:38:39 UTC 
When I introduce a specific weather station (below) for weather underground, the app close suddenly. 

Is the name wrong? Am I doing something wrong.


I am looking for Denia - Spain

SALADAR - IDNIA19

Montgo - IDNIA5


View: 859   Answer: 1

Netro weather

Kyle Giacomini
Updated at 2022-08-10 15:48:18 UTC 

Hi there, 

I'm noticing a very large difference (greater than 5 degrees) in the temperatures forcasted  provided by NetroWeather. Maybe my region isn't covered or forcasted accurately by the netro weather service. I didn't know if I am only experiecing this issue or if it is more widespread. Why is the recommendation 5 stars? 

View: 892   Answer: 2