alexa & pixie

stefano banfi gaslini
Updated at 2020-03-11 14:30:37 UTC 

hi,
I have activated the skill for alexa but no pixie device is added to me
(while in google home instead after adding the service my pixie appeared)


what can i do or check to solve?


TNKS

best regards


stefano

View: 57   Answer: 1

Is it working correctly? 0v test multimeter

yodiego
Updated at 2020-03-07 12:14:59 UTC 

Hi good morning,

I’m making the first installation and I see the valves don’t open when I tested it, so I test the connections with a multi-meter and sometimes it gives 24v and sometimes 0.
The last 10 tries it gives 0. I changed the cables and I now I test directly the controller connections and keep giving me 0.
I’m using the manual watering to make the tests.
Is it working correctly?
Thank you for your help.



View: 75   Answer: 1

Best weather forecast for south of Italy

Carlo D'Ippolito
Updated at 2020-03-01 14:55:14 UTC 

Hello,

first of all, thanks for your product.

I would like to know which Is the best and most reliable weather forecast for the south of Italy (Apulia region).


Waiting for your feedback.

Kind regards

View: 86   Answer: 1

Distance between controller and solenoid valves

Steve Cary
Updated at 2020-03-01 14:42:55 UTC 
My controller will be about 20 meters from the solenoids.  What size cable do I need to make this work? Thankyou!!
View: 74   Answer: 1

Watering stops after 5 mins

D String
Updated at 2020-02-29 17:22:32 UTC 
The system was working fine when I 1st got it but now when it comes on no water comes out it works for about 5 minutes 'then stops . For when I water all zones the 1st stone will water and then it will cycle through and not water any of the other zones Please help
View: 68   Answer: 1

Order to open eletrovan stil on

Claude Bedarride
Updated at 2020-02-29 14:28:34 UTC 

Hello

After connecting, my smart watering controller works well. But when the time of programm os elpased, or i order to stop watering, the current in the wire is still on. I need to open the circuit and disconect zone wire to permit the electrovan to close water flow.

Why smart controller don’t stop the current order to the ev ?

View: 73   Answer: 1

Netro now supports Spanish, Italian, French and German for Google Assistant

Netro Inc
Updated at 2020-02-28 07:49:20 UTC 


Great news again! We now support Spanish, Italian, French and German for Google Assistant voice control. Please say "Talk to Netro Home" in your Google Assistant app on your phone and link your Netro account before using your google devices.  


In case you experience difficulties in using the Netro Home skill, please write to support@netrohome.com or contact us in the Netro app.  


Thanks,  

Netro Inc


View: 129   Comment: 3

App Crashes on adding product

Tarudro
Updated at 2020-02-24 20:24:10 UTC 

Hi,


I just received my Pixie and Whisperer and wanted to set them up using my iPhone. 

Therefore I launch the app and go to "Add Product", select the Pixie and then I'm promted to enter my location and a name for the timer.

When I click on "next" the app crashes and returns to the home screen. 100% reproducible. I tried to enter different adress and name, but couldn't make it work. Crashes every time. 

Reinstall also didn't solve the problem.


Netro App: 2.4.0

iPhone 11 Pro

iOS 13.3.1

German (also tried English)


Let me know, if you need anything else to reproduce/solve this issue or if there is something that I could do to prevent it. 
So far, I couldn't find anything in the forum here.


BR Lukas


PS. I just tried also on my iPad Air 2 - same crash.


View: 163   Answer: 4

new dripping system using Pixie and Whisperer

Markus Matula
Updated at 2020-02-20 08:52:39 UTC 
I am in the process of designing my dripping system for my beach house in FL. I am thinking about using 2 Pixies and several Whisperers. I have several questions: 1) What happens when the WIFI is down? Does Pixie turn watering off/on on its own? 2) Does Pixie skip a watering cycle when raining? 3) Are the Whisperers connected to the Pixie and App in that the humidity information guides the amount and frequency of watering? 4) What is the recommended soil humidity for new planted palm trees? Thanks, Markus
View: 90   Answer: 1

Watering stop problem

lekter
Updated at 2020-02-14 14:43:36 UTC 

When I start watering to give it a try. Everything's going well. But when I want to stop watering it's impossible. I have to turn off the power so that netro stops the watering.

WeatherPro is the problem ?


For information, I have an electrovanne rainbird.

 Best regards

Arnaud

View: 80   Answer: 0

Changing ownership of home

Dario Sindicich
Updated at 2020-02-14 01:48:40 UTC 

I'm selling my house with a sprite 12 zone system already set up. How do I transfer this to a new owner without having to reset zones, naming the zones, selecting type of plants and timers?


I know they will have a new wifi router. I think I can set that up. 

View: 91   Answer: 1

Master Valve

Simone Nolletti
Updated at 2020-02-07 09:53:47 UTC 
Topic: General
Hello, is it possible to implement Netro with the master valve function? I have both well water and drinking water I would like to be able to choose which water to irrigate.
View: 101   Answer: 1

Netro Whisperer no longer measures soil moisture accurately

Robert Bayes
Updated at 2020-02-07 03:39:19 UTC 
I have the Netro Whisperer and, recently, it is only indicating 1% soil moisture even though it’s inserted into a fully wetted pot.  I’ve tried cleaning the sensor stake and recalibrating it but it still only indicates 1% soil moisture on the app.  How can I correct this?
View: 114   Answer: 1

Light still blinking fast after pressing RST button

marcplesh
Updated at 2020-01-20 23:27:20 UTC 
Any suggestions? Thanks. Already unplugged from outlet for about 10 seconds and plugged back in. 
View: 102   Answer: 1

all zone at the same time

Sebastian Diaz
Updated at 2020-01-17 15:58:03 UTC 
Topic: General
hello, i have a netro Sprite and work on 3 zone, has con figúrate one at time, its posible configure to work with all zone at same times? 
View: 120   Answer: 1

Whisperer does not save through weeks and months

Christophe Benoit
Updated at 2020-01-16 07:05:52 UTC 
Topic: General

Hello,


I have got a whisperer sensor since 6 months. It gives me each day the expected figures (temp, humidity, ...) but I have got no figures in the week and month view. It looks like the figures are not kept along days, weeks and month. 


Please advice,


Christophe 

View: 113   Answer: 1

setting up sprite location service on cellphone not on ... but it is

Michael Pakalolo
Updated at 2020-01-12 16:51:03 UTC 
hi there, my sprite was working fine for 3 month , now i had no internet for 24 hours and sprite did not connect to the internet anymore . I restarted the router and then the sprite and still no internet connection but my router is fine and i have internet. So i reset the sprite and now it says i need to allow location service on my phone but it is on!!! it will not allow me to setup the sprite and i don't know what to do?
View: 126   Answer: 1

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2019-12-25 01:46:14 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to Settings->Controller->Enabled. 


View: 968   Comment: 0

Netro has updated max day regulation

Netro Support
Updated at 2019-12-25 01:46:02 UTC 

To the Netro Community,


Recently Netro has enabled the max day Restriction in Settings->Regulation for those cities which limit watering to one or two days per week. We are aware that many cities are under mandatory regulation and the penalty for violating the water regulations is large, therefore, we have enabled the max day regulation.

Users can go to Settings->Regulations to check and please feel free to report us if the regulation is incorrect.

For some local regulations, we are not quite sure if it is conservation plan or mandatory regulation. If the regulation is not needed, please write to us support@netrohome.com and we will check and update our regulation database accordingly.


Thanks,
Netro Support



View: 752   Comment: 0

Soil Types

Tim Foster
Updated at 2019-12-14 13:28:44 UTC 

The app asks me to define my soil type and gives me a small list to choose from. I'm no gardening expert by any means and so I'm not really sure I've got this right. I selected the most draining type based on nothing more that guesswork really. We're in Yucatán, México so the entire area is limestone rock, but this website (https://sites.google.com/site/soilsoftheyucatanpeninsula/soil-types) gives more detail about the soil types in Yucatán. All this has done though is confuse me more. 


Is there any reliable way that I can determine my soil type in Netro? The website says it's likely to be one (or a combination) of Gleysols, Histosols, Vertisols, Solonchaks, Leptosols, and Cambisols

View: 207   Answer: 1