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Clicking off before scheduled time

paul hewitt
Updated at 2023-11-24 01:07:07 UTC 
Hi

This morning my retic was coming on the usual schedule but I noticed that it seemed to only be on for a few minutes instead of the set 30 mins.

The system said it was watering but it had turned off. I set a station manually for 10 minutes and after approx 4.5 mins it clicked off at the controller but the app said it was still running. I tried another station and it has the same issue ie it is set to run for 30 mins but clicks off after 4.5 mins but the app says it is still watering. I then waited for the next scheduled station to turn on at 8.50am and it clicked on as usual but after approx 5 mins it clicked off but app said it is still running.

I reinstalled the app and that didn't work so then did a hard reset but I still have the same problem.

I can't figure out why the controller is clicking off but the app says it is still watering.

Any ideas?

Regards

Paul
View: 993   Answer: 1

Meaning of Pie-Chart Illustration in Sensor Graph

Mark
Updated at 2023-11-16 08:54:15 UTC 

Hi there, Ive noticed that some of the pie-slices in the moisture/temperature/lux graphs from my Whisperer Plant Sensors are heavily coloured (darker) and some are lightly coloured (lighter). Is this supposed to indicate something? 


I suspected that maybe the difference in colour reflects upload as either live (or cached), but I double checked and they all have >50% wifi connection strength and report regularly...

View: 908   Answer: 1

Sprinklers Watering right after rain day

Scott Flanigan
Updated at 2023-11-10 17:04:48 UTC 
The Netro system seems to not be monitoring the weather as it use to
View: 984   Answer: 2

Smart watering

Chasp
Updated at 2023-11-09 00:44:11 UTC 
Topic: General
Why is my smart watering system now watering at night when my time is set for early morning?
View: 992   Answer: 1

Home Assistant Netro integration

Jose Lao
Updated at 2023-11-07 13:27:20 UTC 

Hi new HOME ASSISTANT integration of Netro. install it using HACS.


thanks to the developer kcofoni!!


View: 16603   Comment: 1

PROGRAMS. "NOTES" FIELD

Javier NM
Updated at 2023-11-02 07:49:07 UTC 

I am using Netro software with a Sprite-6 controller. After some moths use I am delighted with the system. The tools it provides help me a lot controlling my garden, with good results. Congratulations. Normaly I use three out of my four zones in Smart (advanced) mode, and the fourth one in Smart (Basic).

I would be useful if we could have a field (name it "Notes" or similar) so that we could enter useful information about the use of each individual program (for example, "I reduced frecuency to alternate days after Oct 15th", or other information. 

Not having that field causes useful feedback not to be available when managing programs.

Thank you.


View: 927   Answer: 1

Can’t Stop it from watering

Greg Jones
Updated at 2023-11-01 10:42:22 UTC 
Topic: General
I have turned the enabled switch off, skipped the day’s schedule and it has watered the last 3 days.  What am I doing wrong? It has said ‘next run not scheduled’ for 3 days but keeps on watering.
View: 1046   Answer: 1

Time Shift and Sprite-6

Javier NM
Updated at 2023-10-29 10:26:02 UTC 
Topic: General
Is Netro software affected in any degree by changes in official time (summer to wnter time and viceversa)? Thank you.
View: 1009   Answer: 1

Why did the schedule run went it’s raining

Scott Flanigan
Updated at 2023-10-26 19:00:19 UTC 
Why did my system run while we are having constant rain and flood alerts 
View: 937   Answer: 1

More than one valve at the same time

MB
Updated at 2023-10-25 13:02:52 UTC 
Topic: General
Is it possible to turn on more than one valve at the same time? 

How can I do that?
View: 1039   Answer: 1

Good results

R C
Updated at 2023-10-24 18:55:29 UTC 
View: 1581   Comment: 2

The app is full of useless things

MB
Updated at 2023-10-19 17:08:43 UTC 

MAKE IT SIMPLE AND FAST!


- not possible to run multiple valve at the same time

- app and webapp full of useless things such as the BIG clock in the schedule attached

- interface full of too many things. I dont care about smart watering. why my screen should be full of that?

- setting full of useless things.

- apps should be fast and simple, if you focus on professionals. If you focus on housewives is another story.

- example of ewelink

- not possible to run all the time you want. max 60 minutes. Edit program full of things again. 

- under zone there should be the possibility to add the schedule. why you are making an extra menu?? Zone 1 --> prog1 -->start h8.00; finish h.10:00

View: 1052   Answer: 1

Terrible product?

Andrew Martin
Updated at 2023-10-16 14:26:31 UTC 

Three hours to setup 


Is this any good or just return now?


Does it keep causing problems?

View: 1022   Answer: 2

Introducing Stream, Netro's Smart Indoor Watering System

Netro Inc
Updated at 2023-11-07 06:10:16 UTC 
Topic: General


The Next-gen Indoor Watering System

Stream is Netro's first indoor watering product. It is specially designed to perform accurate drip irrigation for your potted plants. Stream is packed with many advanced hardware technologies including low-noise pumps, hall-effect flow sensors and long-range WiFi connection. It fits seamlessly into the Netro Eco-system and works with the Netro app.


Stream is now released for pre-order. Learn more at netrohome.com/en/shop/products/stream





View: 1123   Comment: 0

Sprite 12 Controller Problem

John LaRocca
Updated at 2023-10-14 01:42:23 UTC 

Controller light is off and displays Offline status. Rebooted router resulting in WiFI connections elsewhere in my house and to my other devices except for the Sprite controller. Repowered Sprite controller and also did a reset— same status with no light and Offline status. Help!

View: 924   Answer: 1

Alexa Skill

Louise Brinkman
Updated at 2023-10-13 01:00:17 UTC 
Are there any plans to update the Alexa Skill? ... it's over a year and a half since the skill's been released and does need some urgent attention. One being to be able to run a saved program via Alexa and not just one single zone.  Hugely important.  The other (and quite annoying) is how it is coded into your skill to have Alexa ask "what else can I do for you?" over and over (and it is not Alexa but your skill)..this causes freezing on the Echo Show display so even if one does want Alexa to "do" something it does not respond...again, not Alexa, but your skill. Presently, one has to tell Alexa "goodbye" wait for at least a minute, before using my Show for another purpose...I have follow up turned off on all my devices in my Alexa settings.  No other skill causes Alexa to respond this way - freezing and "what else can I do".  It is unnecessary and needs to be removed for the reasons stated.  Can you advise when the skill will be updated?  Many customers, like myself, purchased your controller because of the Alexa compatibility which presently is very minimal.  Not all of us want to whip out a phone to run a program which is why we have Alexa & Google devices in the first place.  The IOS app has been updated, but the Alexa skill sadly has not.  Thank you in advance and eagerly await your reply,  kind regards 
View: 1120   Comment: 3

Whisperer maintenance

Fabrice GOUFFRAN
Updated at 2023-10-11 02:34:36 UTC 
Hello, I am leaving in Italy  have several whisperer devices in my garden and I would like to know if it is better to remove them during the winter season when my watering network is off? Thank you.
View: 985   Answer: 1

Zone failure to run

Homestead One
Updated at 2023-10-09 08:30:37 UTC 

Hi, I have one out of 4 zones who won't start watering. I have changed the valve and the problem still persist. I have checked the connections and the cables, all looks good. There is voltage. 

Any ideea? 

Thank you 

View: 1054   Answer: 1

Hub with more than 1 timers

Kay Fluhr
Updated at 2023-10-08 07:46:18 UTC 

Dear netro team

I have a  hub with more than 1 timers. But via the app it is only possible to manage 1 of the 2 timers. Is this a bug. So I can't explore the second timer timer and therefore I can also not get the data via API, because I can't see the MAC or Serial No. Can you please help here?

I solved the problem.

View: 952   Answer: 1

Yellow exclamation mark

MyGowdy
Updated at 2023-10-07 23:05:24 UTC 
I just noticed a yellow triangle with black exclamation mark on one of my zones. Will you please tell me how yo fix this?
View: 1047   Answer: 1