Login Error: Can't find user

Patbouvry
Updated at 2022-07-04 01:08:57 UTC 

I'm no longer able to use the Netro app. I'm getting an "Error: Can't find user" message.  I'm using the correct user to login on this forum, so my credentials work, just no longer with the app. How can I fix this please?

Pat.

View: 3   Answer: 0

Why can’t I set a run for more than 60 minutes

Ethan R
Updated at 2022-07-02 17:31:23 UTC 
I’m running drip irrigation and need long runs, way longer than 60 minutes. Why is the max manual run and 1 time run on the schedule only 60 minutes?
View: 6   Answer: 0

longer historic data

Jose Lao
Updated at 2022-07-02 07:50:45 UTC 

Is it not possible to have the watering irrigation of more than 1 year?, today is July 2 and I cannot compare the monthly irrigation of June 2022 with the June 2021… I think a minim of two years data its a must.


Jose 

View: 10   Answer: 0

Dark Mode and/ or Font size

Kirk Davis
Updated at 2022-06-30 23:05:11 UTC 
Topic: General
on my iPhone it is nearly impossible to read a lot of the characters because they aren’t in dark black letters it’s a very light thin font. It seems like it would be a lot easier to read if the application supported dark mode. The other option would be to set a preference to increase the font size. That seems like pretty standard request so I’m hoping you guys might be able to get it in a future build.
View: 25   Answer: 1

iPhone app crashes after making changes via website if you select "Weather flow PWS" for provider

Jeff W
Updated at 2022-06-30 17:16:24 UTC 

I tried out the new web portal to manage my 3 pixies and their connected whisperers. I modified 2 of the 3 (if you're looking at my account, they're named "Potted Plants" and "Front Lawn") to use my Weather Flow PWS that I have in my backyard, since I have one and I noticed that this option does not exist in the iPhone app. Upon doing so, the iPhone app crashes every single time. I went back to the web portal and changed the weather provider back to the default "Netro Weather" and the iPhone app no longer crashes. If I changed it back to the Weather Flow PWS, it'll crash.


I presume it's crashing because the site offers this new choice for weather providers but this same choice hasn't yet been pushed out to your iPhone app yet and the app doesn't know what to do. I guess until the iPhone app gets updated I'll use the default provider, but this is a pretty annoying bug since I constantly get better results with my weather flow pws than any of the iPhone available options.

View: 31   Answer: 1

Val Smith
Updated at 2022-06-30 23:50:46 UTC 

View: 27   Answer: 0

Val Smith
Updated at 2022-06-30 23:51:43 UTC 

View: 24   Answer: 0

Whisperer

pe ti
Updated at 2022-06-29 14:34:04 UTC 
May I use the whisperer to check grass?
View: 43   Answer: 1

Pump Problem

wvfox
Updated at 2022-06-28 16:18:58 UTC 

I have a 2.5 acre site half of which is controlled by an Orbit timer and now the other half (the field) is controlled with the new S-12 .

The water is pumped out of a seasonal pond and the pump is turned on whenever the zone(s) are turned on through a standard switch from the timers to the pump.

The problem is that I get a pump fault on the Orbit timer if the pump wire is left hooked up to the Netro timer. They are wired such that both 

timer"s pump connection is to a common wire to the switch. This was not a problem when I had two Orbit timers. What can be done? - run a separate wire to the switch? Do something in the software? Need to know soonest.

Thanks,

Vance

View: 50   Answer: 1

Weather accuracy

Rafael Lliso
Updated at 2022-06-27 17:31:02 UTC 

Hi, Would it be possible to use Netatmo network as weather provider? Each member on this network has its own weather station and you can connect to see the real time weather on each station. As an example, my brother has one which measures temperature, humidity, wind speed and direction, rainfall,... It would be nice to use real time data instead of expected data.

Regards

Rafa

https://weathermap.netatmo.com/

View: 81   Answer: 2

Controller shuts valve off after One minute

awall
Updated at 2022-06-27 13:10:28 UTC 
To my controller shuts the valve off automatically after a little over a minute every time I turn it on to manual run whether I set for 10 15 20 minutes it doesn't matter this is very frustrating
View: 52   Answer: 1

New Whisperer Issue

Alfonso Marin Salgueiro
Updated at 2022-06-24 15:15:07 UTC 

Hello everyone from Spain.
 I have received my new whisperer but I can't get it to give me the temperature and humidity data correctly.

I am concerned about the excess water that I may waste.

Can somebody help me?

I attach a photo.

Thank you very much.

 
 
View: 70   Answer: 1

Change manual run back

Jack Davis
Updated at 2022-06-24 05:10:45 UTC 

I really hope that you change the manual run portion of the Netro App back to the way it was. As a dealer, installer, and owner, I find the changes made earlier this year make for a very time-consuming, difficult, and glitchy experience. To schedule a runtime of more than 1 minute is a pain and usually the timer is unresponsive.


View: 68   Answer: 1

2 Spark 16s linked?

Jim Simmons
Updated at 2022-06-22 14:56:08 UTC 
I've installed 2 Spark 16s to control a 26 valve system.  All the valves are working fine with this setup.  Are there instructions for the best way to configure this?  I have low water pressure and can't run 2 valves at the same time, so some synchronization between the 2 Sparks is needed.  I could manually setup restrictions on each unit, so they can't overlap, but that seems too coarse.  Any ideas about the best way to program this?
View: 135   Answer: 2

Moisture level %

Haris Eliades
Updated at 2022-06-22 08:48:45 UTC 

Hello!


I can see that the app says what is the moisture levels, however what is the best % level for re-watering a lawn area?

I searched, but couldn't find it in the app.

Thanks!

View: 83   Answer: 1

Sun Rise

Jannis Drew
Updated at 2022-06-20 20:36:54 UTC 

Hi,


It would be nice in further development of the Netro app if there was an option to begin watering at sunrise. With the time of sunrise automatically adjusting day by day. 




View: 94   Answer: 1

Chronological order irrigation

Alex78
Updated at 2022-06-20 20:00:26 UTC 
Topic: General
Good morning.  How do you put the zones in chronological order, starting zone 1 first and so on.thank you
View: 106   Answer: 2

Spark zones do not work

justjeff1972
Updated at 2022-06-20 13:51:18 UTC 
I installed my Spark yesterday and zones 5 through 8 do not work. I metered the valve on zone 5 and it is fine. I also swapped zones 4 and 5 and the fault stayed on 5. I tried connecting the zone to 6 and 8 and still received the fault. Is the controller defective?
View: 87   Answer: 2

How to convert sunlight to something useful like hours

Ethan R
Updated at 2022-06-19 18:52:23 UTC 

For my whisper, what is k lic sunlight?  I googled it and it’s intensity. Like direct sun has higher lux  than overcast


I can’t tell from the app how much hours of good sunlight there was each day last week



View: 73   Answer: 1

Irrigation cancelled over the last 2 days

Alfonso Olias Sanz
Updated at 2022-06-19 07:58:52 UTC 

The system has cancelled watering over the last 2 days. I see at the scheduler window. But I do not know what is the reason. 

Where can I get the logs, or info?

Thanks







View: 71   Answer: 1