Hi, my app keeps crashing. Reset everything. I think firmware is not uptodate. Thanks for help (ios 15)

Trying to manually operate Pixie via the Netro app. cannot get out of sleeping mode.   Time/duration field says; “pending”   Never exits that mode.    I tried on/off 10 times as I read in another reply and that did not resolve.   Removing and reinstalling battery unit did not resolve.  Help! 

Hi...stations Turn on when scheduled but ap does not show when a station is on. Ap does show after the fact that the zone ran but not in real time. I Uninstalled and reinstalled the ap but no change. Any help?

Hi there none of the whisperers are sending data. 

I do not see any data of moisture, sun light, temperature etc.

I have changed to a recurrence of 1 hour to send the data.

As you can see, in the app if I try to adjust my existing restriction to start at 7:05am instead of 7:20am, it will not let me make the change because it says the start time must be before the end time (which it is).

But the water is still running, I was testing it with manual and it just says “pending” under manual and never shuts off. There is a check mark on “sleeping” but it obviously is not sleeping.

I would like to see the saving in euro, not dollar.

¿Qué unidad de velocidad del viento utiliza la app para establecer la cancelación del riego?

Gracias,

Every time I try to setup station I’d for weather underground (INEWCA557). The app says invalid station id. Does any of you have a clue? 

La aplicación se bloquea después de hacer una programación. Se queda con el icono de carga y hay que cerrarla para volver a utilizarla

Hello,

Every time I go to login to the app, it crashes back to the iOS Home Screen. I’m running iOS 15.1.1 on an iPhone mini.

Can you help?

Merry Xmas everyone

I am trying to set up a recurring program that all my zones are watered for 15 minutes each every second day as there is currently a summer heat wave in New Zealand. However when I set the program up it does not show n the schedule. Is there a special trick to saving manual recurring programs??

Can anyone explain what it means ?

My controller Sprite-6 is connected with wifi: solid light. The Web app shows that it's running and watering fine (see attachment), but the android app (version 3.0.0) cannot connect to the Sprite-6 and always says "offline". I tried to uninstall and re-install it, but no luck. I also tried installing the iphone app on my wife's iphone, but it's the same. I don't know what's wrong, there's no error message. Is there going to be an updated version of the app to fix this issue? What can I do to resolve this problem?

After app update I’m not able to login. Yes, the id and password are correct. Netro, I need this fixed.

Put Sprite in "paused" mode in winter 

To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s

This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.

Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to the Home page->"Enabled". 

Can you run two zones at once? 

I have updated the app and reset my Netro Sprite and still have the same issue. In manual watering Zone 2 stops after 3mins despite I set 10 mins. 

I have no idea what to do now!