Internet connection problems

danadcock
Updated at 2019-08-20 14:07:11 UTC 
Topic: General
I have had a lot of trouble with losing netro's connection with internet. My old router failed so I replaced it with an expensive mesh wifi system which provides wonderful service to everything I have tried to connect except my Netro! I have now discovered that it will not work with anything but 2.4 GHz wifi. The new wifi does not provide 2.4 connection. Is there a workaround for this? Or do I have to throw out my new state-of-the-art $400 5 GHz wifi to get my somewhat obsolete $100 Netro to work?
View: 98   Answer: 2

Rainfall correction

cjmulk2
Updated at 2019-08-17 03:15:16 UTC 
Topic: General
Feature request: On the discover screen, please allow rainfall correction further back than yesterday and allow setting the correct rainfall amount to zero. (Lowest it goes currently is 0.1). 
View: 88   Answer: 1

Whisperers firmware update

Alfonso Olias Sanz
Updated at 2019-08-15 16:25:53 UTC 
Topic: General
When is it going to be released?
View: 71   Answer: 0

Removing plant sensor

Alessia
Updated at 2019-08-14 20:41:19 UTC 
Topic: General

Hello, how can i remove the plant sensor which i added for error?

View: 102   Answer: 1

Problems with the internet

Morrie Wayne
Updated at 2019-07-15 16:50:35 UTC 
Topic: General
We have a hot spot for our internet connection from Verizon. The hot spot keeps going off line and we don’t know what to do to correct it. Our Netro unit is in Florida and we are in Ohio. We don’t have any one close in Florida to help us with our problem. Might there be a inexpensive internet we might be able to acquire, or do you have another solution? We appreciate any suggestions you might have. We are happy with our Netro unit. Morrie Wayne. Address in Florida is. 1673 Abasco Ct. The Villages, Florida 32162. Address In Ohio is 18379 Squirrel Run Dr, Cleveland, Ohio 44130. My cell # is 440-856-9242. Thanks for any solution to our problems.
View: 137   Answer: 2

Whisper shipping

Matty B
Updated at 2019-06-30 13:31:58 UTC 
Topic: General

Hi,


I ordered a sensor and have yet to receive it. It has been well past 4 weeks. 

Number is: 180404 ― May 17, 2019

What is the status of the order?

Thank you. 

View: 134   Answer: 2

PIR sensor

Vito Favaretto
Updated at 2019-06-26 20:06:49 UTC 
Topic: General

I always find cats dejections on my garden but I  cats are not mines. I had an idea to avoid these cats' gift, installing a PIR sensor connected to netro controller by wifi that transmit a signal to water garden at cats presence. Cats don't love water so they leave my garden very quickly.

Do you think you can build a sensor like this?

I.could be a beta tester ;)



View: 145   Answer: 1

watering usage doesn't match

Sangjin Lee
Updated at 2019-06-21 22:49:22 UTC 
Topic: General

Here is something I cannot reconcile. I am dealing with a pretty big water usage reported by the utility. It says in the month of May I used 530 GPD (gallons per day). I seem to be watering every 3 days (set by Netro).


Compared to winter months when I rarely watered the lawn due to the rainy season, it is a jump of ~ 270 GPD.


When I check the Netro app, it reports I used ~ 3.5 CCF for the month of May. 1 CCF = 748 gallons, and that translates to roughly 87 gallons per day. This is less than 1/3 of what the utility is telling me. How can this discrepancy be explained? Any ideas/tips for finding why I seem to be using this much water? Thanks in advance!

View: 133   Answer: 1

Change start time for a single day only

R Kelley
Updated at 2019-06-06 01:06:07 UTC 
Topic: General
How to change start time only for a single day?
View: 155   Answer: 1

Can't see answers to questions

Stan Bumgarner
Updated at 2019-05-23 00:30:01 UTC 
Topic: General

I can see the question and can see that someone has answered it. How do I see the answer?

Thanks,

Stan

View: 198   Answer: 1

Weather Company API- Revenue stream for Netro

Kirk Davis
Updated at 2019-04-20 12:58:20 UTC 
Topic: General
It is my understanding that you could restore our ability to pull data into netro from our individual weather stations. This would require paying for the API, which you could mark up 20% and offer a paid option to netro clients. $3.99 a year, for example, would be totally worth it to get accurate information to my sprinkler controller. As I have outlined in a previous post, dark sky has proven to be wildly inaccurate. It's Miss estimates rainfall by at least 50%, on average, and is within three degrees plus or minus on high temperature only about 50% of the time.
View: 283   Answer: 4

controller firmware

Magnus Swenson
Updated at 2019-03-27 19:55:40 UTC 
Topic: General
Does the controller update its own firmware automatically on a specific schedule or you push out when needed?
View: 261   Answer: 1

Notice To Users of Weather Underground

Netro Inc
Updated at 2019-03-19 04:52:48 UTC 

Notice of obsoleting Weather Underground


Netro has changed the weather source Weather Underground to Dark Sky from the server side for users of Weather Underground. The reason is Weather Underground stopped its API service without any notice. The whole community is looking for solutions. So we have internally disabled the Weather Underground option and used the data from Dark Sky.


We will support AccuWeather and openWeatherMap in the next release of the app. We expect to launch it early next month.

We are sorry about the inconvenience. Please contact us if you have any questions.


Regards,

Netro

View: 203   Comment: 0

Leak detection

Joshua Berk
Updated at 2019-01-03 15:27:07 UTC 
Topic: General
Rachio has a new leak detection device you can install on the pipe that talks to the controller letting it know if there's water flow that shouldn't be happening. Do you guys have plans to do anything like this? Would absolutely be interested in it!
View: 230   Answer: 0

EPA rebate status?

Joshua Berk
Updated at 2018-11-04 07:39:58 UTC 
Topic: General
Hi I was wondering if we could get an update on where Netro is with an EPA rebate? We're aware Netro has applied, but any word or ETA on getting certification for rebates?  Thank you
View: 333   Answer: 3

winterizing

Ken Siebert
Updated at 2018-09-29 11:26:05 UTC 
Topic: General
How best to winterize system
View: 347   Answer: 1

Great job Team!

robertj51
Updated at 2018-06-11 17:43:40 UTC 
Topic: General
This is a great product with a great application as well. Thanks to the team and the developers for working hard to make this right. This is fantastic!
View: 402   Answer: 0