Purchase in Canda for Spain use

Tzontchev
Updated at 2022-08-17 15:34:16 UTC 

Hi,


I did purchase Spark 8 in Canada but I will be using it in Spain. 

When I try to activete the unit, I cannot use my Spainish address for the location of the unit. The app is taking the location from my phone and when I put the Spanish address I get an error that I am located in Canada. When I turn off the location service of my phone I cannot move to the next step at all.


Any suggestions how I can solve this problem?


Thank you,


View: 2   Answer: 0

Overwatering

Kurt Connolly
Updated at 2022-08-17 11:05:22 UTC 

Watering too frequently and not capturing moisture level. We received >1 inch of rain yesterday and says ground is less than 2%.  Schedules 30 minutes of watering each day for most zones.  Says it sound only be watering every 3 days for 23 minutes.  Something is not working correctly.


Kurt.connolly@gmail.com

View: 1   Answer: 0

Whisperer blank

Jean Paul Lasserre
Updated at 2022-08-16 07:24:14 UTC 

Yersterday evening Whisperer was active but today display is totally blank (only grey segments). 

No light on the device.

Everything else OK including weekly averages. The few days before becoming blank was a bit surprised by the readings. According to weather conditions and watering was expecting a rise in humidity but it was on the contrary shown as decreasing.

Is there a way I can re-start it or should I buy a new one ?

Thanks 

View: 28   Answer: 2

How to make it not water when it rains

Rafael M.
Updated at 2022-08-14 18:03:02 UTC 

My model is spark 16
My problem is how each station is configured so that it stops watering when it rains and at the same time respects the times and days that I have in the program that I create. I don't want it to do smart watering, I want it to water according to my schedule and automatically stop watering when it rains. It's possible?

Icono de Validado por la comunidad
View: 41   Answer: 1

Doesn't work with google assistant

Rafael M.
Updated at 2022-08-14 17:57:47 UTC 
Hello. I configured the google assistant according to their document https://netrohome.com/shop/user_guides/4. It asks to link and takes me to a screen that says "try me" and it works perfectly with the instructions. If I close the phone when I go back in, it no longer recognizes instructions and I have to go through the whole process again. That's not how it works. Any solution? 

View: 23   Answer: 1

Why whisper sensor is lighting in red?

David Gomez
Updated at 2022-08-14 16:17:56 UTC 

The sensor is programmed to stay in green in the night, but shows red light. No update if changing in setup. Battery at 98%.

Seems to be working fine.

View: 39   Answer: 1

Netro API throught NODE-RED error: EAI_AGAIN

Jose Lao
Updated at 2022-08-13 23:04:43 UTC 

There is any reason from the server side that I can get data using the API with the url using Chrome, but I get the message below trying to get the data using Node-Red?:

"RequestError: getaddrinfo EAI_AGAIN api.netrohome.com : https://api.netrohome.com/npa/v1/sensor_data.json?key=xxxxxxxxxxxx"

(xxxxxx is my the serial number)

I have to say that I successfully got the data using Node-Red with the first 5 or 10 petitions, but after that seems that I got a DNS block or permission denied using Node-Red, because if I use Chrome or Safari I'm able to get the data and the status OK.

Jose



View: 2531   Answer: 2

Manual operation stopped working

Jeff Davidson
Updated at 2022-08-07 22:23:56 UTC 

Manual operation of zones used to work, but not longer does. Sprinklers operate as desired although when I select manual operation/play, they say they are on, although never turn on, please help resolve this. 

View: 55   Answer: 1

Weather Station

Rob Dog
Updated at 2022-08-07 08:21:44 UTC 

Hi


Please can you add the following weather station to weather underground: ILONDO539


Thankyou 

View: 52   Answer: 1

Second plug had broken

Jannis Drew
Updated at 2022-08-06 12:38:41 UTC 
This is the second plug that has broken. Who can I contact for a replacement? 
View: 62   Answer: 1

Optimum moisture level

Spiros Koutmos
Updated at 2022-08-06 06:35:33 UTC 
What is the optimum moisture level for grass and bushes? 
View: 59   Answer: 1

Offline

Kevin Naylor
Updated at 2022-08-05 14:39:53 UTC 
Why does this thing keep going offline?  I have added a signal booster to extend the Wi-Fi and when I reconnect it finds the network automatically and connects with no problem. Why does this thing keep going off-line? Beginning to doubt the quality of this product.
View: 57   Answer: 1

Rain

Rob Nelson
Updated at 2022-08-05 11:08:18 UTC 
Two days of street flooding rain. Forecast of more rain today. The system started running this morning. It is set to run automatically. Is there any intelligence? 
View: 79   Answer: 1

Weather Underground

Kirk Davis
Updated at 2022-08-03 13:52:50 UTC 

Can’t set my WU to my weather station. It says invalid like others have experienced. The Netro rain numbers are WAY off. For example, 7/31/2022 shows as .24 inches of rain. Both my stations show .83 and .85 respectively. Could you please set mine to station ID KNCWASHI55 ?  


Much appreciated 

Kirk

View: 80   Answer: 1

Dark mode/ font update?

Kirk Davis
Updated at 2022-08-03 13:48:59 UTC 
Hoping to find out if dark mode and more legible fonts for the light gray in the interface will be more noticeable at some point. Hey this is the only app I have difficulty reading a font that size. Can you at least make it black instead of super light gray? Seems like a pretty quick change. Dark mode I’m sure is more difficult, so an interim step would be appreciated. Any idea when the next release will be out?
View: 68   Answer: 1

Severe water restrictions

Michael Wheatley
Updated at 2022-07-31 02:18:20 UTC 
In California we are experiencing drought conditions.  I need to cut back the amount of water I use on my gardens.  I want to use you Smart Zone feature, and I want to describe my gardens accurately (shade, soil, sprinkler type …).  I know I can use the ECO setting, or I can say it is shadier than it actually is but I would prefer to use correct settings and the say “use 75% or 50% of recommended water.  That would be a helpful improvement for to your app.
View: 116   Answer: 1

Offline

Francesco V
Updated at 2022-07-30 22:01:37 UTC 
Many times i found the system offline. i had tried many things, i had changed wifi using mesh wifi with a second unità nearvthe Netro unit. I wrote for an answer in the chat. Seems not to be a solution. Probably I Will change irrigation system. Very disappointed of It. 
View: 102   Answer: 1

Old v new

Andy Fiore
Updated at 2022-07-28 17:19:05 UTC 

Hi,

Can I ask how long you plan to support the present Pixie and accessories now that the super-dooper new zig bee version is being released? I believe that there is a 10 year legal obligation in the EU for new designs and what’s the news on compatibility with the original units?

Andy

View: 87   Answer: 1

manual runs not working

john streit
Updated at 2022-07-28 13:23:25 UTC 
the manual runs aren’t working anymore. can you tell me why?
View: 71   Answer: 1

Change the location

JAVIER FRESNO
Updated at 2022-07-27 16:50:51 UTC 
Do you know how we can  change the location.
View: 66   Answer: 1