Daylight savings

Craig Neidle
Updated at 2019-11-13 18:34:27 UTC 

My sprinklers are starting 1 hr past when they are programed due to daylight savings ending.


I would have assumed the clocks changed with the clock on my phone but that doesn't seem to be the case. 


Haow can i change this? 

View: 25   Answer: 1

Introducing the Referral Program

Netro Support
Updated at 2019-10-25 06:46:26 UTC 

To the Netro community:


We are pleased to launch the Netro Referral Program. You can earn reward points when your friends become Netro customers!


1.Invite your friends to join Netro using your unique link


2.Your friends get a discount or reward points

Your friends enjoy 10% off their first orders or $10 credits toward their first subscriptions.


3.Get your reward points and repeat to earn more

You will earn reward points* equivalent in value to the discounts or credits given to your friends.




*Reward points: for every US dollar your friends spend on their first orders you will earn 10 points ($0.1). You will earn 1000 points ($10) for every friend who chooses to subscribe. There are 3 ways to redeem the reward points:


1. Use the reward points to purchase Netro products at netrohome.com (100 points = 1 US dollar)

2. Use the reward points to pay for your subscription fee at netrohome.com (100 points = 1 US dollar)

3. Withdraw the reward points to your PayPal account (200 points = 1 US dollar)

Your reward points will never expire.


You can check more info about Netro's Referral Program here https://netrohome.com/shop/refer


Netro Inc




View: 283   Answer: 1

What about blowout?

Burghardi
Updated at 2019-10-18 02:06:15 UTC 
New system owner. When having fall blowout performed, I found I needed to be present to run each zone. I didn’t find a way to provide access to the technician. Other systems on the market provide this function. 

Why doesn’t this one?
View: 83   Answer: 2

Sprinkler Not watering, app shows watering and counting time, controller light remains off

sqwu
Updated at 2019-09-30 13:51:09 UTC 
Manually watering Zone 2, sprinklers stopped watering while the app still showing watering and counting the time, tried all other zones, none is watering though the app shows they’re. Checked wifi works, power to the controller works. The only thing I noticed is that the light on the controller is off all the time except when unplug and plug it back, the light flicks once and then remained off
View: 77   Answer: 1

hanz.blatt@gmail.com
Updated at 2019-09-29 13:59:02 UTC 

It’s like the app doesn’t know it’s connected 

To the correct WiFi although it is.  Bought a new sensor - not connecting since upgrade to iOS 13. Please advise. See pictures. 

View: 112   Answer: 2

Ip address

Kris Y
Updated at 2019-09-25 20:13:08 UTC 

You mentioned you would add the ability to display the ip address in the next upgrade. Having dealt with networking issues for many years. I find it best to be able to assign static ip addresses to my home networked devices so I don’t have random dhcp issues causes by laptops or phones reconnecting and trying to take over an IP address that might be in use by a device that is a permanent resident.


Would you add the ability to assign the IP address to the controller? Many people don’t realize the significance of this but I find it important to a healthy home network.

View: 84   Answer: 1

Whisperer not working as expected

Tony D.
Updated at 2019-09-09 12:57:04 UTC 

I've been using my sprite with a Whisperer since a few months. The sprite works wonderfully but the whisperer has serious probloms. I get incorrect readings. Specifically my whisperer is stating 1% topsoil moisture level. Honestly this is impossible after a sprinkling succeded at 6:00 this morning. This misbehaving is going on since the first week. It works for the first day or two after resetting the whisperer but then it goes weird. On other occasions instead the topsoil moisture was stuck at 98% even after several days of not sprinling in full summer with temperatures over 35°. 

I have tried anything from resetting the whisperer to changing spot. At this point I'm led to think that the whisperer is broken.

Is anybody else having this strange behavior?

Do you have any other suggestion to solve this problem?


I have noticed that you are not giving due importance on support requests in this forum about whisperer problems. In my opinion you should put more effort into this.

https://netrohome.com/forum/posts/73/show_question

https://netrohome.com/forum/posts/132/show_question

https://netrohome.com/forum/posts/199/show_question

https://netrohome.com/forum/posts/289/show_question

https://netrohome.com/forum/posts/366/show_question

https://netrohome.com/forum/posts/392/show_question


Thank you

View: 150   Answer: 1

Windows 10 APP or web page

Emanuel Di Giusto
Updated at 2019-09-06 19:46:57 UTC 

Good product but there is not a windows 10 APP or the possiblity to setup by browser directly to IP address of netro. There is not web server inside.


View: 107   Answer: 1

How do I know how long a zone watered on its last schedule?

Ron White
Updated at 2019-09-04 16:44:17 UTC 
How to determine prior watering schedule?
View: 110   Answer: 1

System went basqerk?

Ron White
Updated at 2019-08-27 01:21:18 UTC 
My system says it watered yesterday, which it didn’t, and it’s telling me the next watering is in 8 days during my 100 degree days.  What’s going on?
View: 170   Answer: 2

Why water twice a day?

Ron White
Updated at 2019-08-19 19:05:12 UTC 
My 2nd watering cycle on even numbered days is during the highest heat of the day and it’s burning my shrubs in zone 4.  Why not once a day in evening hours for good soaking?
View: 151   Answer: 2

Drain

Moe
Updated at 2019-08-17 23:31:13 UTC 

Hi. 

We r in Toronto canada and we have extremely cold winter , every year we are asking expert to come and drain the water from the system. I would like to know can i do same with running cycle or still i have to ask expert to come and drain the system?

View: 157   Answer: 1

Feature Request: API

cjmulk2
Updated at 2019-08-17 03:18:34 UTC 
Would it be possible to publish your API? I (and I'm guessing many others) would like to be able to integrate Netro into tools like Home Assistant
View: 189   Answer: 3

Alexa skill

Tony D.
Updated at 2019-08-16 23:42:33 UTC 

Hi,

I have searched the Netro skill in the Italian Amazon market but wasn’t able to find it.

What do I need to search for?

Thank you

View: 126   Answer: 1

Zones Shut Off But Show Running in App

Kirk Davis
Updated at 2019-08-16 02:54:33 UTC 

Having a problem since upgrade of the app. Doesn't seem possible unless the main unit updated as well. Valves close within a few minutes of being activated by manual start, or programmed schedule. Have not test with smart watering disabled, but it happens on manual starts, so not sure that is even a variable. The Zone still shows as actively watering in the application. If you submit a stop  action by pressing the red square,then restart, via the sideways triangle, the zone will come back on again. However, it shortly shuts back off, while still showing the zone as being actively watered. This is happening across all four of my zones. Curiously, if you unplug the controller after the valve shuts off, but the app still shows it watering, wait a bit, and then plugit back int-the zone comes backon shortly after reboot.


View: 150   Answer: 1

Suport MQTT? Suport REST API?

Sergio Albarran Rebull
Updated at 2019-08-09 14:25:13 UTC 


I'm thinking of buying Netro Sprite, but I have some questions ...

Suport MQTT? 

Suport REST API?

any plans to integrate with Home Assistant?


Thanks in advance...

View: 180   Answer: 2

Netro on Apple Watch

Netro Support
Updated at 2019-08-07 06:39:26 UTC 

To the Netro community:


We recently have launched an update for the Netro app on App Store. In the newest iOS version (2.3.0) of the app, Apple Watch is now supported.

In the watch app, users will be able to check the status of the device, the weather data, zone status and view watering schedules in the next 7 days.



Please feel free to explore other new and exciting features that we just added (also available on Android) : 

1.Support Weather Underground PWS

(Settings->Controller->Weather Provider)


2.Rainfall adjustment

(Please go to the Discover page and tap the "+" button on the upper right corner,  select "Correct Rainfall")


3.Enable plant sensors to monitor multiple zones

( Settings->Sensors, select a sensor, go to Zones and select the zones you would like to monitor)

Regards,

Netro Support




View: 19944   Comment: 0

Firmware update for System reboot after power issue

Junglim Huh
Updated at 2019-08-06 11:03:17 UTC 
When are you planning release firmware update for sprite having issue connecting to wifi after power issue? This happens quite a bit and my sprite is off line.
View: 156   Answer: 1

Install

Daniel Alman
Updated at 2019-08-05 15:17:08 UTC 
Post install and after first unsuccessful run, it says it watered but it definitely did not, I found an extra wire that I had plugged into ‘C’ next to the ‘M’, that I had left unplugged in my last successful Netro setup. I have now unplugged it and did another unsuccessful run. My question is, when making a wiring tweak like that do I need to press the ‘RST’ before proceeding with a run?
View: 124   Answer: 1

sprite losing connection

Robert hays
Updated at 2019-08-04 15:42:10 UTC 
 good install and was working but later lost connection... what firmware version should it have? how about a windows app ? sprite connects to tablet but claims no internet connection....   your sprite is extremely frustrating compared any other smart devices that does't ask to reset router if it loses connection looking for issues. if every device did this i would need a tech full time so i can have a life
View: 128   Answer: 1