Just got the new Spark 16 sprinkler controller and installed it yesterday.  I'm trying to add "New Manager" in the app (& tried it on the website too), but keep getting this error message:  "ERROR:  Can't find user [email]"   (I've omitted the specific email address of the manager/player I'm trying to add and simply used [email] as a placeholder for this thread)

I've also tried to add "New Player" and get the same error message.  

Has anyone else had this issue?  Am I doing it wrong?

Hi,

Can I ask how long you plan to support the present Pixie and accessories now that the super-dooper new zig bee version is being released? I believe that there is a 10 year legal obligation in the EU for new designs and what’s the news on compatibility with the original units?

Andy

the manual runs aren’t working anymore. can you tell me why?

Do you know how we can  change the location.

En el Spark aparece la zona de riego (05) y en el tiempo aparece (E2) y la zona no riega, ¿me pueden indicar que signfica la E2?. Gracias

Hi there, 

I'm currently using the smart watering feature on all my zones. However, I have a few zones with turf that are on a slope. It seems like the smart watering feature uses long duration watering sets (more than 25 minutes) that's causing unwanted runoff. Also, since I'm on a well, the longer irrigation sets really taxes my water pressure. My pressure drops after 13 minutes or so making the spray pattern uneavenly distributed with less water and also changing the application rates. Having shorter duration irrigation would help my well recharge and maintain pressure during the irrigation.  Is there a way to minimize the duration or set a max duration irrigation setting for a group of zones so I don't continue sending water down the road? Ideally, having many shorter sets rather than one long set would be helpful, a cycle and soak approach. Thank you! 

I want to be able to manually turn on one zone without having a I create a schedule to do so. Turn on and turn off. It would be great if I could do this from the screen with the pics uploaded. 

I am a Rachio guy but love the sensors by Netro. I’m trying to figure out how to set my watering recommendations from Netro with Rachio. What I’m lacking is ability to set my zones up and amount of water flow from different head types. How can I do this with Netro?

I cannot "Edit" an existing schedule!? I wish I didn't have to delete my account and start the installation all over again!!! 

And after putting the new schedule data, the programming went bezerk! I've capture the weirdest program that was injected by Netro, not me!  

I've taken the snap shots of the wired vs good program off of my screen, but cannot share these images here!?

Hello, the metro app does not work well, it closes when I check the weekly status in the following menu. 

my phone is samsung A32 ,Android version 12.

I have just installed a 12 zone Sprite controller and am definitely not impressed.  Over waters, in my experience.  So I've turned off the fully autonomous "smart" part and am trying to set up "basic" watering schedules like the old days.

I have been installing residential sprinkler systems since the 1970s and this little controller has me flummoxed.

What would help is a detailed operator's manual to help explain icons and features.  I've looked for one online and to no avail, can't find anything.

Here's one for example...  I want to remotely turn on one zone for a set amount of time, either for testing or additional watering.

Any help would be greatly appreciated.

Hi all.

Do tou know how much time  "autolearnig" function needs to be completed? 

Best regards, 

Angel

Hey All!

I have a Netro sprite. I want to water my grass everyday unless it rained or is going to rain. It rained something crazy last night and yet it still watered this morning. What am I missing? 

Also I hit rain delay earlier and hit done showing a 5 day delay, how do I change that once I hit it. It still shows the next watering is in 5 days. 

I’m pretty good with computers and apps but this one isn’t easy for me to wrap my head around. Things just don’t seem to be easy to make things happen. IMHO! 

Thanks. 

Buenos días desde España

Hay alguna solución para esto?

Mil gracias 

Is there some kind of local control except directly on the spark itself? I cant seem to find a way to manually turn on a zone without running a one off program wich is not instant. Let say i want to turn on a valve to do quick test

We currently are under stage 3 restrictions, every other week on certain days. Photo to follow showing our restrictions & the smart app restrictions. 

I haven't seen a response from Netro on this topic for a while so wondered about the status. Does Netro plan to support "Home Assistant" integration?  HA is a very popular open source home automation platform that already has support for most other irrigation controllers.

I am having issues with my zones running when they aren't scheduled to and I can't shut them off. The runs are not showing in the app either. I unplugged Zone 1 from the controller (currently the zone that is running unscheduled) and it didn't shut it off. What do I do?

The Sprite LED light is not lit even though the controller is working fine. 

Hello.

Everything was fine so far with my sprite controller and I must say I like it a lot.

During this Saturday, I was not able to reach the app. It was opening and closing right after. I reinstalled it. Same behaviour. I installed it on another phone with the same result.

I went to the main website and could witness no login or forum was available allegedly due to a high volume of traffic. 

My device should be able to work independently from your servers availability. If your company runs of business today, how are your customer going to use the devices they bought from you?

It is urgent, you update your app to be able to work autonomously in offline mode, regardless the state of your servers