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Service

Matt Lasser
Updated at 2018-10-31 16:01:30 UTC 
Listen.  This timer is really bad.  How do I let a service man run my timer I don’t want to give him my phone at least with the Rachio I can grant temporary access this is not worth the money at all
View: 2800   Answer: 1

Is there a way to water multiple times during the day?

George Zraick
Updated at 2018-10-27 20:05:15 UTC 
I have this fern area in a desert climate. Is there a way to do short spirt misting multiple times a day?
View: 2885   Answer: 1

Moberley

moberleyj@verizon.net
Updated at 2018-10-17 16:59:29 UTC 
My controller is blinking. Hasn’t done that before. Ideas?
View: 2754   Answer: 1

connecting to wifi..

Phani Gade
Updated at 2018-10-15 17:20:42 UTC 
Hi: i am having issues connecting to wifi.. i have been using the Netro for more than one year..still having issues with connecting to wifi. it gets connected for some time and disconnects. it is been happening. is it issue with Netro it self or something i have to do. i see all the bars on my phone at netro.. 
View: 2592   Answer: 0

Customization->set rain/temperature/wind threshold to skip watering

Netro Support
Updated at 2018-10-13 06:19:08 UTC 

Customization->set rain/temperature/wind threshold to skip watering

Netro automatically creates dynamic watering schedules according to local weather, so if you turn on the smart zone feature for your zone, season adjustment will be made with smart watering schedules according to weather.

There are different types of weather restrictions: rain, temperature and wind.

By default, If you turn on the smart zone feature, Netro will skip the schedules (including manual schedules from user programs) when there is a chance of significant rain(>0.2inch).

The default threshold to skip watering when temperature is too low is 0 Celsius degree (32 Fahrenheit) for all the Netro controllers.

You can now customize rain, temperature and wind threshold through Settings->Preferences.




View: 4086   Comment: 0

Put Sprite in "paused" mode in winter

Netro Support
Updated at 2023-11-07 06:09:05 UTC 

Put Sprite in "paused" mode in winter 


To put Sprite in "paused" mode in winter, you will have winterize your system. First you will have to blow out the sprinkler. You can look at this video to find some useful information. 

https://www.youtube.com/watch?v=s3YRbJYmvgA&t=99s


This video mentioned that you will have to turn on the sprinkler, so you can use the instant manual run feature in the home page to manually start watering for each zone to make sure all the water is out of system.


Then you should put Sprite in "paused" mode just in case some one (for example the kids) accidentally starts a manually run from the app. To put Sprite in "paused" mode, you can go to the Home page->"Enabled". 






View: 5392   Comment: 1

Controller

Phil Samson
Updated at 2018-10-12 18:41:33 UTC 
My controller shows that it’s online but the app is saying I’m offline. How do I correct this?
View: 2698   Answer: 0

How can I give my landscaper a way to manage the watering cycles?

Joshua Berk
Updated at 2018-10-10 06:22:09 UTC 
I would like to be able to share this account with my wife and my landscaper so they have access to turn things on and off when needed. Especially when I'm going to have my landscaper do work on my sprinkler system to fix the heads he needs to be able to test it easily without me being there.
View: 2891   Answer: 3

New seeding

Douglas Ely
Updated at 2018-10-09 23:09:48 UTC 
Here in ocean city NJ, when we seed for new grass we need the water to come on twice daily to start germination. When I set my Netro to “new plant” and the soil type to “sandy clay” which is the top layer, the controller had only been watering every 2.21 days. The soil is dust dry. I don’t want to have to make gross adjustments. That is why I bought Netro. What’s wrong?
View: 3370   Answer: 3

Disable all zones for winter

Wayne White
Updated at 2018-10-09 23:05:21 UTC 
It’s winter, I have manual zones and 3 sprites. Is there a way to disable the sprites? There has to be. A simple switch I’m missing. 
View: 2673   Answer: 1

winterizing

Ken Siebert
Updated at 2018-09-29 11:26:05 UTC 
Topic: General
How best to winterize system
View: 3311   Answer: 1

App Crashesdevice

Aaron Miller
Updated at 2018-09-16 11:28:35 UTC 
The app crashes on android phone (S8) when attempting to set rain preferences. This is annoying. None of my messages regarding this have been answered by tech support. Perhaps I should return the device and get a Rachio?
View: 2579   Answer: 0

New grass seed

Dan R
Updated at 2018-09-09 21:47:24 UTC 
It would be great to have a feature that runs the sprinklers three times a day for 7 days when I put down new grass seed. I can build a program for this and it does not take very long. It would be a nice feature to have this built into the app. 
View: 2910   Answer: 1

Sprite not running zones after power outage

Rob Platko
Updated at 2018-09-08 17:28:57 UTC 
Hi, my Sprite does not run any program on any zone following a power outage.  The zones are scheduled, I can see them in the calendar, but they don’t run.  Anyone seen this problem?
View: 2688   Answer: 0

Program for new grass seed?

Brian Killian
Updated at 2018-09-04 11:18:30 UTC 
Does netro have a program for new grass seed?  I'm going to oversees later this month and was wondering how to set my sprinklers to get the seed to grow.
View: 2867   Answer: 1

Netro app not work

Rodrigo Echeverria
Updated at 2018-08-31 20:40:48 UTC 
with the new update ios 11.4.1 does not work. the app starts and then stops working,
resets itself
View: 2834   Answer: 1

Alexa skill with multiple Netro controllers?

James Nyazai
Updated at 2018-08-29 21:13:54 UTC 
I have 2 Netro controllers named Front Yard and Back Yard. Alexa can water the Back Yard just fine by specifying a zone and a time to water for. But how do I switch controllers so Alexa will water zones on the Front Yard controller?
View: 2914   Answer: 0

Whisperer

Mike Cotten
Updated at 2018-08-26 17:49:23 UTC 
The sensor shows 0 lux and is in direct sun. Does the black film over the PV panel get removed?  
View: 3340   Answer: 2

How do you set weather cancelling programs

Richard Spooner
Updated at 2018-08-24 01:08:49 UTC 
Can’t figure out how to have the weather app stop the sprinklers
View: 3026   Answer: 1

Reset moisture level

Geoffrey Maslin
Updated at 2018-08-22 23:07:11 UTC 
Is there a way to reset the moisture level for a zone. It is currently showing 100% but soil is dry. 
View: 3061   Answer: 1