Just installed the system yesterday and I noticed zone 5 (of 5) for some reason is getting special treatment over the rest. All zones are set identically for the same types of grass, soil and sprinkler heads. However looking at the schedule zone 5 seems to be getting more attention than the rest (i.e.: only zone being watered during off days)  what's going on here? 

I have had my Sprite installed for a couple of weeks and all seemed well, but looking at my garden I realized it was not watering. When I turn it on manually I can hear a short buzz and water entering the valve, but there is no flow. I can open the valve manually and water then flows. I have reverted the valve to the old timer and it then opens the valve, so I don't think the problem lies there. 

I have the black wire on the valve connected to the common terminal, which was how it was set up on the old timer. I cannot figure out what the the problem is. 

I am an international user with a non-Netro PSU, but it seems to as specified: 24VAC 850mA Adapter AC-AC 100V-240V to 24VAC Power Supply Adapter UK PLUG

Can anyone help me overcome this problem with what otherwise seems to be an excellent system?

Hello I’m having an issue when I try to manually turn on a zone it doesn’t go on. It always worked and started doing this. I trying restarting the whole thing and when I turned the zone on by the Solonid the zone comes on fine. Any idea? 

When trouble shooting it would be nice to have a test run button so you could just run all the stations one minute. You can manually run each station but you have to do it for each station which is a pain. I have someone working on my system and I have to run it for them and stand there to run each station.

My Netro worked perfectly last season.  I left it plugged in through the winter and disabled the zones.  At some point during the winter, the light started blinking, and I didn’t worry about it until last week when I went to reactivate the zones.  The app indicated the sprite was offline, so I rebooted and it came back online with a solid light.  System worked with no issues.

The next day, the light was flashing again and app indicated offline.  This time I pressed the rest button and rejoined the network.  Again, worked for a day.  The next day, same problem - this time I rebooted my router.  Again it worked, but offline again the next day.  Don’t understand why it keeps losing connection this year.

How can I manually skip the next scheduled watering?  I am watching it pour outside and the next scheduled watering is at 6 pm this evening.

Can you start the Pixie remotely?  i.e.  if I'm at work (i.e. not connected to my home network) I can start watering my garden?  If so is there anything I need to do to set this up?

Thanks, 

Oliver

I can see the question and can see that someone has answered it. How do I see the answer?

Thanks,

Stan

I just went to check on my sprinkler system since all of my grass has been dying and realized I've had errors on every watering attempt for the last 2 weeks!! I'm worried that a) it's not working and b) when it does start working it's going to flood my lawn again like it did last time because it tries to overwater for all the times it missed!

why aren't there any app notifications when this thing happens I shouldn't have to monitor the system manually to find out that it has not been watering for so long!

I have been away for about 3 days now, and there has been a power failure at home. Netro has been offline since then for couple of days now. I know my wifi connection is good because my nest is working fine. What is up with this connection not being able to reconnect after accidental signal drop. 

I have a problem. May be is the installation. The programm start watering ok, but when finish the App programm never stop watering until I desconnect the cable 24V. Somebody can help me ? It’s possible the cable connection wrong? (I have only 1 zone and the connection is: yellow to C, brown 1 and blue 2 ). Thank you very much

Hello, this morning my Netro still watered my front lawn after we had a massively heave rain last night.

I have Smart Zone enabled for all my zones. The Netro was supposed to be optimizing water usage.  

Why did it run this morning?

Thank you,

Jon Storch

 

How does Netro app calculate subsoil moisture levels? Note that I don’t have any sensors. Please advise 

Why  can't I water two zones at the same time

netro shows offline.  The app says zones are watering but no watering is occurring.   Plants are dying.

Retro device has a white light.

How do I fix this?

Have netro installed with sprinkler system. It works well. I have an above ground pool that I want install a solar heater to. I'd like to use the Netro to open a valve at a specific time and close it later, either at a time or interval. The longest program run is 60 minutes. I'd like to see something around 8 hours. Also, to be able to turn on/off via the app like the sprinklers would be perfect. Is this possible? I have looked but haven't found a way yet. 

Maybe I missed something....

Just installed the controller and app. With “Smart” options Enabled with all zones, some zones will repeat themselves up to 4 times in one day, a few days in a week, some zone seems never scheduled at all(?). Is this how I should  use it or I have to use a fixed program only? How the auto scheduling is calculated?

My device appears to be connected and working, but I noticed the light on the unit is blinking constantly.  Is it supposed to be doing that?

The sprite worked perfect for about 3 weeks. Went out of town for a week, during that time it snowed for the entire duration of my trip. The unit worked as it should and didnt water. However when it should have picked up its schedule after weather cleared it did not. It will not run its zone at all. I have checked the resistance on all zones solenoids and they are fine at 28 ohm. I reconnected my old hunter system and all zones worked properly with that controller. So whats the next step?

My customer has a network name that contains an apostrophe. Larry Arch's Wifi. He uses an AirPort Extreme router and two AirPort Extreme range extenders. They have many household devices connected to this network and all of their service contractors use it too. Is there a workaround? They will not be able to use Netro products if there isn't.