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Netro Customer

居住在: 嘉兴市, Zhejiang Sheng, CN
使用: PIXIE-1

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Shut off one zone

6
liyi
更新時間 2024-06-07 02:04:14 UTC

Dear customer,


Could you send us the problem to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks
Netro Support

Problem with flow interruption

6
liyi
更新時間 2024-06-05 08:16:17 UTC

Dear customer,


Could you send us the problem to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks
Netro Support

Rainbird R Van rotator

6
liyi
更新時間 2024-06-05 08:06:08 UTC

Dear customer,


Our controller can easily replace Rain Bird systems and is operated through the app, eliminating the need for rotary switches.


Thanks
Netro Support

Rain skip only

6
liyi
更新時間 2024-06-05 06:33:51 UTC

Dear customer,


You can enable basic level selection for Smart Zones to avoid scheduling on rainy days and prevent the generation of a Smart schedule.


Thanks
Netro Support

Pump shuts off after 5-10 mins

6
liyi
更新時間 2024-06-05 06:32:17 UTC

Dear customer,


Do you use a DC power supply?  Can you send us the problem to support@netrohome.com with your registered Netro account email?
We will have our technician look into this issue. 

Thanks
Netro Support

Sensori funziona anomala

6
liyi
更新時間 2024-06-05 06:17:31 UTC

Dear customer,


Could you send us the problem to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks
Netro Support

Mutiple Zone runing at the same time and half the zone (6-12) not actually running

6
liyi
更新時間 2024-06-05 06:12:27 UTC

Dear customer,


Could you send us the problem to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks
Netro Support

Cant connect

6
liyi
更新時間 2024-06-05 06:11:11 UTC

Dear customer,


The Pixie-z1 can be located up to 25 meters away from the hub. Could you send us the problem to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks
Netro Support

one zone not opening

6
liyi
更新時間 2024-06-04 08:34:28 UTC
Could you send us the problem to support@netrohome.com with your Netro account registered email?
We will have our technician look into this issue. 

Thanks
Netro Support