Hi 

Sprite has been successfully installed and tested once each zone (12).

The next day, the decide was offline without any reason and all the attempts to switch off and reset were failed. How I can solve the issue?

Thanks for the support

Br

BG

回覆來自 Netro Support

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Netro Support
 更新時間 2020-03-12 01:36:08 UTC

Hi Benedetto,


Could you please let us know your light status and send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look to this issue. 


Thanks

Regards, 

Netro Support

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