It’s like the app doesn’t know it’s connected
To the correct WiFi although it is. 
Bought a new sensor - not connecting since upgrade to iOS 13. Please advise. See pictures. 
話題:
智能庭院
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Can you please try to enable location service for the Netro app? Please refer to this article:
https://forums.developer.apple.com/thread/121348
Thanks
Netro Inc