Hi Jose,
	
	Could you please send us an email to support@netrohome.com with your Netro account registered email and a screenshot of this issue?
We will have our technician look into this issue. 
Thanks
Wency, 
Netro Support
	
Hi Jose,
	
	Could you please send us an email to support@netrohome.com with your Netro account registered email and a screenshot of this issue?
We will have our technician look into this issue. 
Thanks
Wency, 
Netro Support