Wency Pan
更新時間 2022-08-08 06:16:58 UTC

Dear customer,


Please check the wires. Are they loose or disconnected from the slots? Please also check the common wires and the master valve if you have one. If you believe the wires are correctly installed,  please check if there is a main valve/faucet that is turned off manually. 

To test if the controller is working properly, use a multimeter (AC voltage mode) to test the voltage between the common wire and the zone wire when the zone is active. Normally the voltage should be between 24V and 28V.

You might also want to check whether there are shorted zones or open zones. You just need to use a multimeter to measure the resistance between the common wire and each zone (remove the wires from the slots before testing the resistance). The normal reading would be 20-60 Ohms. If the reading is less than 10 Ohms then you might have a shorted circuit in the solenoid and if it is larger than 80 Ohms you might have an open circuit. 

Thanks,

Wency

Netro Support

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Jeff Davidson
2022-08-09 18:49:34 UTC  
All wires are connect. I have hrs restrictions in place although this never was an issue. I tested again last night when restrictions where off and it did work. This use to not happen and assume an update has occurred and stopped manual from working when restricted hrs are in place. This should be removed as I position heads when sun is out and restrictions are in place.
Wency Pan
2022-08-10 06:45:46 UTC  
Hi Jeff,

Our R&D are looking into it and will get back to you soon.

Thanks,
Wency
Wency Pan
2022-08-12 01:17:25 UTC  
Hi Jeff,

Our R&D cannot reproduce this issue now. Did each zone have the same issue?

Thanks,
Wency