Manual watering stops before end of schedule

Hi,

I’ve got a sprite 6 system with 3 zones configured and no master valve

The watering stops before the end of planned schedule. 

So I’ve deactivated all smart function to check, manual launch planned for 5 minutes. 

It starts and after 15seconds it stops watering. 


Any idea why?

回覆來自 Wency Pan

19
Wency Pan
 更新時間 2021-08-30 06:38:02 UTC

Dear customer,


What power adapter are you using? Could you please send us email to support@netrohome.com with your Netro account registered email?

We will have our technician look into this issue. 

Thanks
Regards, 
Netro Support

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13
Patrice Kestenberg
 2021-08-30 13:15:17 UTC  
Hi, it's the MKA-2400800 adapter
I just sent a mail to the support address

34
richard.c.chapman@gmail.com
 2022-05-31 20:59:15 UTC  
Mine is doing the exact same thing