Hi 

just received a Netro Sprite controller 12 sone without power adapter 

I am in Rome , Italy

We have 240 volts energy supply

what adapter have i to buy ?

thanks 

paolo 

I am trying to install my Netro Pixie and the vacuum breaker is blocking the filter on the Pixie. Any suggestions? 

Hi

Following the acquisition of Dark sky by Apple and news that hey will be shutting down the API, will Netro be able to work with dark sky as a weather data provider?

If sprite skips watering as rain is forecasted. But in actual if received less rain, will it increase watering time in schedule for next few days. 

I want to test one zone now. I don't see a way to do that.

Stan 

Hello, Is it possible to water 2 or more zones at the same time? 

Help.  Last summer I installed my new Netro.  each wire color correlated to a specific area ie. front yard, back yard, side yard.  It worked last summer.  Now when I tell the system to turn on my any area such as back yard my front yard turns on each time.  all other areas remain dry.   help. what do I do?  i have already reset my unit and reconnected to wifi but still the same. 

Hi everyone!

My sistem is still without water after the winter. Now temperatures are 12-16C during the day, and 0-4C during night. Is it ok to start watering now or is it too cold?

I am on smart watering.  How do I set up one zone for a garden?  Can it be done, or do I have to seitch over to manual watering? Thanks in advance.

How do I disable all watering indefinitely through the app?

Hi , I'm an Italian happy owner of the netro sprite since last summer :)

Last year I used a classic static programs, this year I want to try the smart side of the platform, I've set my seven zones (square meters,type, etc), but I've some questions:

1) I've two zones with Photinia Fraseri Red Robin (zone3,7), in the database I've set the "Photinia Fraseri", but I've a doubt for the area in sqm, is it square meters or linear meters? If I try to set 50sqm or 25 the water not change, is it correct?

2) The algorithm put 107minutes every 14.5days, I've ask to my gardener and he told me that it's too much water (about double) for that plants in this period. Can i set up only this zone with customs specs?

3) I want to buy the Whisperer sensors, but in Amazon.it there is only the sprite, if I buy by netrohome portal the delivery may be slow, there are additional customs duty,etc. Any chance to see in Amazon.it?

Thanks in advance

This is my set up.

I have a netro device + whisperers 

I have set up the netro to skip the previous day and the next day after raining.

I also have set up the schedule for watering from 6 am to 7 am.

If moisture is above 50%, then watering is skipped.

Yesterday it rained a lot and today all the zones were supposed to be skipped. But one of the zones went down to 45% of moisture and watering was started at 19:22.

1) why this happened?

2) Can I change the moisture level to a lower one? Current limit in the application is 50%

I have a Sprite installed at a healing garden--part of a new transitional home here in Sebastopol, CA  for homeless veterans on which I was the project manager.  However the non-profit team who will bring in the vets has not taken occupancy yet and the wifi will be theirs.  It says in the netro installation that in case of no wifi , it "might work to use the "test run" program on your iphone on the log-in page.  But I cannot see the "Test Run" option  on my iPhone 6S.  

Please help because with the corona virus shut down, Netro is closed and  it could be weeks before I can get to the site to water it manually and all the plants could perish for lack or water!!!

Thanks for any help,  Yohan Morgan.  707/332-3050, USA  cell. 

Good afternoon. 

 I have problems because I don't recognize the wifi.  I'll explain. First I connect by wifi to netro and it does not give me any problems.  But when I go back to the next screen to connect the mobile to the wifi and the wifi from home no longer appears. He's gone. And I can't continue with the installation.

Regards

hi,

I put whisperer in a garden pot, after a few days I noticed that it indicated that the soil was moist even if it was not.
it was particularly dry.
two days ago I moved it, I made the calibration and zeroed the self-learning but still today it shows me that the soil is moist while the soil in the pot is now particularly dry, it is necessary to irrigate!
indicates that it is 98% wet.

what is wrong?

and while because from the app I only see humidity of the top soil while from the web with the webui I also see the humidity of the subsoil?

tnks

best regards

stefano

I had consistent rain yesterday and today and foreseen by smart watering but it still announces watering tomorrow!!?? Why? Attach screenshot

Great news! We now support Spanish, Italian, French and German for Amazon Alexa voice control. Please find the new skill "NetroHome" in your Alexa app and link your Netro account.

In case you experience difficulties in using the NetroHome skill, please write to support@netrohome.com or contact us in the Netro app.

Thanks,

Netro Inc

So my whisperer began to fail aboit a few weeks ago. I try reconnecting it and all it does when i press the button is flash a red light. Any help? Cant reset it or do anything at this nm point. 

Hello, I buyed your power adapter the mars 8. what's the deliverying term to receive it in France? I didn't receive any notification...

Hope to hear from you soon. Best regards

Hi,

The sprinkler is not automatically shut off during rain. I have to go to the apps to shut off