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Valve not opening

paolo cellini
更新時間 2025-07-01 05:11:54 UTC 

I have a Netto controller 12 

It starts the water pump but not opening any valve 

瀏覽: 1598   回覆: 1

Wifi error

nvenezia
更新時間 2025-07-02 14:51:10 UTC 
話題: Netro App

Hello,

I get this error only on a couple of zones.  See the attached photo. As you can see the zone "misc" shows error.  Any ideas 

瀏覽: 1828   回覆: 2

How to increase length of watering time with the automatic metering

Veronica Slaughter
更新時間 2025-07-03 12:43:45 UTC 
I have 2 zone in full sun with hydrangea and Japanese maples. I need to increase the length of watering time on the automatic watering cycle and the frequency
瀏覽: 1976   回覆: 0

Whisperer 1 Dead

Andy Fiore
更新時間 2025-07-03 15:13:13 UTC 

Hi,

My Whisperer 1 doesn’t show any signs of life after two weeks in bright sunlight.

I’m pretty sure the battery or charging circuit is dead after no use for over a year.

Do you offer a repair service or replacement battery?

Regards,

Andy Fiore

瀏覽: 1953   回覆: 0

1 out of 9 zones only work manually

Gyade B.
更新時間 2025-07-03 23:32:35 UTC 
話題: Netro App

Hello,

Zone 4 out of my nine zones will only run when I manually  turn the  controller valve  in the box in the ground, and not from my metro sprite app. I tried removing and inserting the zone 4 wire in the Netro slot , but still no luck . All the other zones will run from the app except zone 4. Please help.

瀏覽: 1998   回覆: 1

Sensors missing

dano
更新時間 2025-07-06 00:06:15 UTC 
話題: Netro App

Hello,

After the winter only one of my three sensors shows in the app.  (Twisty Baby Locust).  The other two do not, and when trying to add back in the app errors out as they are already associated with my account....how do I find them and get them back?  I have charges both to ensure good power, and waited multiple day for them to sync, but still missing.


Thanks

Dan


瀏覽: 1943   回覆: 1

WEATHER CONDITIONS - Rain

Zsolt Karman
更新時間 2025-07-08 10:23:15 UTC 

Hi Team,

I've setup my controller to skip 2 days water if more than 10 mm rainfall is reported.

I have local weather station: https://www.pwsweather.com/station/pws/KADAECOWITT

Which is reported 32 mm, smart zones are enabled , but controller won't skip for 2 days.

Could you please ?

Controller SN: 0cb815314670


Regards, Zsolt

瀏覽: 1939   回覆: 1

Spark 8 zones

Jesus Laso
更新時間 2025-07-10 13:05:31 UTC 
話題: Netro App

Good afternoon,

How could I get The Netro app user’s manual?

I woukd like to understand all the concepts, parámeters and  options in the app

Thais in advance


瀏覽: 1920   回覆: 1

Whisperer Product Enhancement?

Kirk Davis
更新時間 2025-07-10 18:58:03 UTC 

It seems like, from my communications with the support team, that the soil moisture indicated by Netro does not factor into sprinkling times other than understanding how sprinkling time changes soil moisture (essentially guesses soil type). I have had to very expensive weather stations, and both failed to accurately report rainfall in as little as three months. With religious cleaning of them (ladder climbing-dangerous) neither accurately reported rainfall for more than six months. My first station Accurite 5-1) was replaced at three months and I gave up and bought an Ambient Weather WS2902-C, which lasted less than a year. So….


Why not have the Whisperers determine actual rainfall- or better yet- make your next product the only digital rain gauge on the planet that actually works? Or, perhaps gen 3 of the Whisperer can have a rain gauge built in. When you get multiple Whisperers  per zone, working in the software, the soil moisture readings alone could make reported rainfall irrelevant. 


Thanks,

Kirk


P.S. The support team HAS to stop using the term “soil humidity”. It makes them seem like they don’t know the difference between a fluid (water= moisture) and a gas (vapor=humidity). The Whisperer cannot calculate evaporative likelihood and doesn’t know the air pressure above the soil, so it can only measure moisture, which would, to some extent, measure the influence of water vapor on the moisture, depending on how it was being measured. 

瀏覽: 1127   回覆: 1

Valves Turn On manually but dont Turn OFF

Ricardo Ribeiro
更新時間 2025-07-12 13:05:48 UTC 

Hi Friends, on The APP I Turn on a sector manually but when I ask APP to Turn Off, dont do!

ONLY Turn off if I unplug The system .


Can you help?

瀏覽: 1108   回覆: 1

Change the sprinkling schedule

nsutherland
更新時間 2025-07-14 01:33:11 UTC 
How do I reset the length of time sprinklers are on?
瀏覽: 1132   回覆: 1

NETRO PIXIE-Z1 not watering via app or wepage

Daniele Fuccio
更新時間 2025-07-18 17:17:18 UTC 

I cannot activate my PIXIE-Z1 to water, it is with brand new batteries, it says 100%, it is online and app and webpage react as all is fine and watering, but unfortunately nothing happens with the device. It works if I push twice the button on the device.


What could the issue be?

Thank you in advance

瀏覽: 1099   回覆: 1

My programme stop after few minutes

Franck FONTANEL
更新時間 2025-07-18 19:49:49 UTC 

When I Launch the program , it stop after few minutes…

I don’t know why ?

瀏覽: 1846   回覆: 1

Pause

Tamgar chan
更新時間 2025-07-19 10:59:15 UTC 
話題: Netro App
When pausing a zone for any reason during watering cycle, the zone is skipped. Is there any way to pause it then resume the watering cycle in the zone that was paused?
瀏覽: 1849   回覆: 1

Whisperer low battery alert

Jesus Sanguinetti
更新時間 2025-07-19 15:24:34 UTC 
話題: Netro App

My whisperer used outdoor gave me an alert here thru the Netro app saying it has 19% battery remaining. What does it mean? Is the solar no longer working? Is there another way to recharge it or can the rechargeable battery be replaced?


Thank you

瀏覽: 1851   回覆: 1

Problem: Spark 8 controller stuck on “in communication” when activating valves

Stefano
更新時間 2025-07-21 21:17:23 UTC 

Hi everyone,

my Netro Spark 8 controller connects correctly to Wi-Fi and shows as online in the app. However, when I try to start irrigation manually from the app, it just stays on “in communication” and nothing happens.


I’ve already tried:


  • Using a different Wi-Fi network (even a mobile hotspot)
  • Replacing the controller with a new Spark 8
  • Restarting both the app and the device



If I activate the valves directly from the controller, they work fine — so it’s not a hardware issue.


Any suggestions on how to solve this?

Thanks in advance!

– Stefano


瀏覽: 1911   回覆: 1

help Netro Spark 6

Andrea Giannelli
更新時間 2025-08-14 09:03:33 UTC 
話題: Netro App
Hi everyone,

I'm experiencing a serious issue with my Netro Sprite 6 controller. It connects correctly to Wi-Fi and appears online in the app, but when I try to start irrigation manually, the app just stays on "in communication" and nothing happens.

Here’s what I’ve already tried:

- Restarting both the app and the device  
- Using a different Wi-Fi network, including a mobile hotspot  

Despite these attempts, the problem persists.

Thenks

瀏覽: 1222   回覆: 1

Pixie valve won’t close

Geoff Miller
更新時間 2025-08-22 16:06:03 UTC 
One, and only one ,of my 4 Pixies occasionally sticks in open mode, not closing the valve, watering until I notice it. It won’t shut down from button and I have to turn it off or remove battery to get it to reset. It works for a few days and happens again. It has been working well for about 6 months. Any ideas how to fix this?
瀏覽: 1139   回覆: 2

Remote reboot of whisperer

Alfonso Olias Sanz
更新時間 2025-08-17 14:48:38 UTC 

Is there a way to remotely reboot a whisperer sensor?

I am on vacation adn one of the sensors is showing up weird values in all the parameters. 

瀏覽: 1180   回覆: 1

Interoperability with Alexa, Homey, any other smart home platform?

arnaud@brucy.org
更新時間 2025-08-22 19:03:11 UTC 

Hi,

Is there any interoperability/integration existing or planned with home automation/smart home platforms?

Integration with Homey Pro would be great, being able to fetch the watering status for each zone, start a manual watering, or send some external triggers (humidity, rain water tank level, etc.) 

Thank you !

Arnaud 

瀏覽: 1087   回覆: 1