My new whisperer is connected inserted into the ground as per the instructions.  It has been there for two days through various watering cycles but the app says the topsoil moisture level is 0% ( the subsoil is 88%).  Is the unit defective or am I missing something?

I installed as directed and only have three zones, but every time the system comes on all zones are watering simultaneously.  I installed the common wire as it was removed from the last controller and each valve wire is hooked to zones 1-3.  Any thoughts or ideals are appreciated.  Thank you

I installed as directed and only have three zones, but every time the system comes on all zones are watering simultaneously.  I installed the common wire as it was removed from the last controller and each valve wire is hooked to zones 1-3.  Any thoughts or ideals are appreciated.  Thank you

Hi there,

My controller has been losing connection to the internet everyday for about two weeks. The controller light stays solid and my app says the controller is offline. I can only reset the controller by physically disconnecting the power supply for 10 seconds and rebooting. This is getting anyoying and is  becoming a daily routine. I have a wifi extender 2 ft from the controller location as well. If I can't depend on the controller to stay online, what's the point of having an internet based sprinkler system? What steps can I take to make the controller stay connected to the internet?

Is there a way to stop the watering in the middle of a cycle?

Good morning

I have a netatmo weather station,

it would be nice to connect it to read the weather data precisely for my area.

Thank you in advance

I changed my network.  Went to change network on sprite.  I get no light.  I pressed the reset button and no light.  Tested my power and I get 24 volts.  Rep luges t in and still no light.  Netro is 1 year old

One of the great features of Netro is it's ability to look up my local (city/state) watering regulations, and apply them to my watering schedule. Bravo Netro!

Months ago, when I installed my Netro controller it looked up the then current (Stage-One) restrictions, and applied them to my watering schedule. However, since that time the watering restrictions have been eased (Year-Round restrictions) , and I'm allowed to water any day of the week. Well, Netro did not follow the changes and is still applying the old restrictions.

I attempted to trick Netro into rereading my local restrictions by turning the feature off, then back on. No luck.

So the questions are:

1) How often does a Netro Controller check the cloud database for updated watering restriction for it's location?

2) How often does Netro Central (you guys) check with communities for watering restriction updates and update your database so that deployed Netro controllers get accurate rules to apply?

I can see where it might be hard to keep up with small communities and rural areas, but my location (San Antonio, Texas, USA) has almost two-million people in the area. A single update on your part would provide a potentially large number of Netro users with current watering restriction information.

Thanks,

Matt 

Are there any plans to add HomeKit support to Netro? I have Alexa but prefer Apple's smart home platform.

We have a hot spot for our internet connection from Verizon. The hot spot keeps going off line and we don’t know what to do to correct it. Our Netro unit is in Florida and we are in Ohio. We don’t have any one close in Florida to help us with our problem. Might there be a inexpensive internet we might be able to acquire, or do you have another solution? We appreciate any suggestions you might have. We are happy with our Netro unit. Morrie Wayne. Address in Florida is. 1673 Abasco Ct. The Villages, Florida 32162. Address In Ohio is 18379 Squirrel Run Dr, Cleveland, Ohio 44130. My cell # is 440-856-9242. Thanks for any solution to our problems.

To the Netro community:

We are pleased to launch the Netro Referral Program. You can earn reward points when your friends become Netro customers!

1.Invite your friends to join Netro using your unique link

2.Your friends get a discount or reward points

Your friends enjoy 10% off their first orders or $10 credits toward their first subscriptions.

3.Get your reward points and repeat to earn more

You will earn reward points* equivalent in value to the discounts or credits given to your friends.

*Reward points: for every US dollar your friends spend on their first orders you will earn 10 points ($0.1). You will earn 1000 points ($10) for every friend who chooses to subscribe. There are 3 ways to redeem the reward points:


1. Use the reward points to purchase Netro products at netrohome.com (100 points = 1 US dollar)

2. Use the reward points to pay for your subscription fee at netrohome.com (100 points = 1 US dollar)

3. Withdraw the reward points to your PayPal account (200 points = 1 US dollar)

Your reward points will never expire.

You can check more info about Netro's Referral Program here https://netrohome.com/shop/refer

Netro Inc

Recently I have been having issues with zones 5-8 stop watering before the cycle is over, but keeps counting down and moves to the next zone and does the same thing. I have tried resetting the unit, re-linking the wifi, but doesn't seem to make a difference. Help!

I have set up all the zones with the whisperers. And there is something I do not understand.

One of the zones usually get flooded in autumn because the type of soil retains lots of water. 

But the whisperer and the smart zone is saying that the zone has to be watered more time than the other zones. 

My question is if the whisperer adapts the irrigation schedules and the time is watering per zone. Depending on the moisture, weather conditions  and type os soil.  It is clear that the soil type determines how much and how often to water. 

Here in the following link (https://www.netrohome.com/shop/products/whisperer)says that "Netro accurately measures the water capacity and drainage rate of your soil, making sure your soil always receives the perfect amount of water at the perfect time."

That is fine, but it is confusing that in the app I can still define the type of soil.

A second question I have is that I can define the watering strategy (Regular, ECO etc...) I want to know if the whisperer and the controller will notify me if I have to change the strategy based on the weather conditions and the type of soil, plants etc...

Any idea?

I was wondering if anyone knows where you can buy a whisperer sensor?  I am not finding them on Amazon.

Hello everyone,

I just noticed a yellow triangle symbol next to a watering schedule that was set for today.

Any idea what that yellow triangle means?

Good morning. 

I like the app, also in Italian is well done and intuitive to understand and to program. It’s full of interesting info and give plenty of advice. You need to modify few words that have probably been translated thru a web based translator. The days of the week are:

Monday = Lunedí

Tuesday = Martedí

Wednesday = Mercoledí

Thursday = Giovedí

Friday = Venerdí

Saturday = Sabato

Sinday = Domenica

Good morning. 

I like the app, also in Italian is well done and intuitive to understand and to program. It’s full of interesting info and give plenty of advice. You need to modify few words that have probably been translated thru a web based translator. The days of the week are:

Monday = Lunedí

Tuesday = Martedí

Wednesday = Mercoledí

Thursday = Giovedí

Friday = Venerdí

Saturday = Sabato

Sinday = Domenica

Part 2 of my observation of the app content:

Months translation:

The month of May is Maggio 

You translated in Potrebbe which is the translation of the verb Can. 

Best regards. 

Sergio    

How do I set my program to run each zone for 30 minutes each, but water 10 minutes 3 times each.  I thought this used to be an option, but I don’t see it.

name is translate with ‘prénom’ (meaning= first name) correct translation is ‘nom’

maybe you can have help from users to have a perfect translation in all languages