netro shows offline.  The app says zones are watering but no watering is occurring.   Plants are dying.

Retro device has a white light.

How do I fix this?

Have netro installed with sprinkler system. It works well. I have an above ground pool that I want install a solar heater to. I'd like to use the Netro to open a valve at a specific time and close it later, either at a time or interval. The longest program run is 60 minutes. I'd like to see something around 8 hours. Also, to be able to turn on/off via the app like the sprinklers would be perfect. Is this possible? I have looked but haven't found a way yet. 

Maybe I missed something....

Just installed the controller and app. With “Smart” options Enabled with all zones, some zones will repeat themselves up to 4 times in one day, a few days in a week, some zone seems never scheduled at all(?). Is this how I should  use it or I have to use a fixed program only? How the auto scheduling is calculated?

My device appears to be connected and working, but I noticed the light on the unit is blinking constantly.  Is it supposed to be doing that?

The sprite worked perfect for about 3 weeks. Went out of town for a week, during that time it snowed for the entire duration of my trip. The unit worked as it should and didnt water. However when it should have picked up its schedule after weather cleared it did not. It will not run its zone at all. I have checked the resistance on all zones solenoids and they are fine at 28 ohm. I reconnected my old hunter system and all zones worked properly with that controller. So whats the next step?

My customer has a network name that contains an apostrophe. Larry Arch's Wifi. He uses an AirPort Extreme router and two AirPort Extreme range extenders. They have many household devices connected to this network and all of their service contractors use it too. Is there a workaround? They will not be able to use Netro products if there isn't.  

Hi.

I bought Netro Sprite because of the possibility to connect itto with Amazon and/or Google Home.

So, in Germany the Alexa skill is not in the Amazon store.... 

And Google Assistent can't find Netro Sprite.

In the list of home automation devices Netro ist also not included. 

The description to connect Google and Netro can't help me.

Ist it possible that you list the Amazon skill in Germany too?

And can you tell me, step by step, how I could connect Netro Sprite with my Google home?

Many thanks in advance

Peter

Can the time be changed on the schedule to AM/PM and not 24/hr clock? 

AccuWeather.com if selected waters in the AM. If i switch it to the other 2 it changes the schedule to PM watering. What is the reasoning behind this? I would prefer AM watering but would like to use a different weather provider. 

I have my device set up as "lawn" under my devices.  I have a program set up which has a run time for each of the zones, supposedly scheduled to start June 7.  Why is there no scheduled run appearing under my schedule or anything under my "next run" field under my listed device?

How to change start time only for a single day?

Hello! We just changed out our router and have a new network name and password. We went to the app to change the network and each time the app crashes. Now we are offline and stuck. Please help!!

My Netro Smart Sprinkler Controller, WiFi, Weather aware, Remote access, 6 Zone, Compatible with Alexa disconnects CONSTANTLY from the app/network and I’m about to put back on our old school controller. Today it disconnected IN THE MIDDLE of watering the lawn while I was feeding/putting my baby down for a nap and it ended up watering for 28 mins, flooding my backyard. Ugh. 

Any tips on fixing this? I do not have intermittent internet or power issues. Is there a hardware update? Aside from this, I LOVE it - but this is kind of a deal killer for me. I plan to call customer service on Monday, but thought I’d check here for tips to see if I can fix it sooner. 

I have a google home device but I am not able to find the Netro App, and the commands

I have a lawn that is irrigated by 2 zones. How does Sprite determine that these zones are watering the same lawn? It wasn’t clear when setting up zones to inform that the zones are related to the same lawn. 

 Or, does it not matter, since the parameters are the same (lawn species, soil type, slope, area/2, etc.)?

My smart schedule seems to be working very well and is adapting to weather, etc.  However on days where it waters it seems to be doing everything twice.  For example many days it runs through all my zones and then immediately runs through them all again, each zone the same amount of time as the first time through.  Is this a glitch?  Seems like 9-14 minutes two times over the course of a few hours is a lot to me.

Hi, I installed a sprite a couple of months ago and I'm a big fan. Any plans to develop a fertilizer/insecticide injector or can make recommendations for one?

The smart schedule has now watered twice after heavy rains this spring/summer. Any thoughts on what might be going on?

Hello , 

 Is there notifications available in the app ?

- starting watering

- watering report

That would be useful

Thanks

-Christophe Delanoy 

Any chance you folks will add a rain delay feature in the app? It’s hard enough for Netro to predict the weather, and it certainly can’t adjust to every missed forecast. But it’s quite easy for me to hit 24 HR DELAY and make it right.

Thoughts?

It's been nearly two months since you said adjusting actual rainfall would be added to the app. No useful updates at all. We deserve to know if you are spending your time on other products, and are not planning to fix this app. Transparency would help keep me from pulling my hair out.