15

Netro Customer

Lives in: Pressana, Veneto, IT
Using: SPRITE-12
Growing: Climbing Rose, Kentucky Bluegrass

Comments

Zones

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Netro Support
Updated at 2019-05-29 01:57:06 UTC

Hi Jose,


Currently Netro can only run one zone at a time, so different zones for the same time cannot be created. This limitation is due to the fact that the power adaptor can only provide 600mA max current which is only enough for running one valve (when master valve is used).

Thanks,

Netro Support

2 or more zone at same time

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Netro Support
Updated at 2020-03-30 02:59:08 UTC

Hi Mirko,


Currently Netro can only run one zone at a time, so different zones for the same time cannot be created. This limitation is due to the fact that the power adaptor can only provide 600mA max current which is only enough for running one valve (when master valve is used).

We will support running multiple zones at the same time in future.


Regards,

Netro Support

Rain adjustment

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Netro Support
Updated at 2020-04-01 02:30:29 UTC

Hi Arvind,


Netro will check the weather data for the past and get new weather data at 4 am in the morning to adjust following schedules accordingly. So if watering in actual is less, Netro will adjust the watering for next few days. You can also correct rainfall in Dicover page-> tap the "+" button on upper right corner.


Thanks,

Netro Support

Host mode

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Netro Support
Updated at 2020-04-07 02:31:50 UTC

Hi Luca,


If your unit is in Host mode, it means your unit is hosted by Netro internal wifi "Netro_IRC_XXX". During setup,  it will tell you to look for a internal wifi "Netro_IRC_XXX", then connect your smart phone to this internal wifi first.

Thanks,

Netro Support

How to stop watering if device is offline?

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Netro Inc
Updated at 2020-04-08 03:13:16 UTC

Hi Luca,


If device is offline, you can not stop watering from the app. You will have to unplug the power the stop watering. 


Thanks,

Netro Support

Programming time vs Restrictions

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Netro Inc
Updated at 2020-04-08 07:15:13 UTC

Hi Luca,


If you create a program or restriction, Netro will strictly follow the watering time and duration, however, preferences will not. Netro will try to water during your preferred time. However, if Netro believes your watering is not enough, it will still water your zones regardless of you preferred watering time. 


Yes restriction is a more flexible way than programs to set time range and many other rules that can be applied to all or to specific zone.


When you create a program, please make sure it will not conflict with restrictions. If programming time range is different from time range set with restriction rules, Netro will not water.


Netro has three watering modes, please check this article for more information. https://netrohome.com/forum/posts/111

Thanks,
Netro Support

Wifi issue smart disconnection!

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Netro Inc
Updated at 2020-04-10 12:23:59 UTC

Hi Luca,


I am trying to understand the situation here. It sounds like your WiFi connection is unstable. 


Is your WiFi router far way from the Netro devices and is it possible the WiFi signal is not good enough? How many signal bars on your phone at that location?


I can see your second device is connected and there is no reason why the first one could not unless the WiFi signal is an issue. For testing purpose if you move the first Netro controller closer to the router, will the connection be stable?


If you are sure the WiFi signal is strong please let us know and we will need to look at something else.


Thanks,

Netro Inc

Wifi issue smart disconnection!

24
Agustin Urdangarin
Updated at 2020-04-15 21:10:57 UTC

Same problem every time wifi restarts (power off, loss of connection)

I used to reset Netro station (blinking lights) until I realize that the problem was the delay between Netro and the WiFi 

Netro try to reconnect while the WiFi is restarting and negotiating...

Let the WiFi finish it’s startup procedure, the unplug the Netro from the outle and plug it again... 5 seconds later the light stops flashing an Netro returns to its normal situation

Restriction means exactly..when not to water..but if I want specify the opposite?

3
Tony D.
Updated at 2020-04-16 22:04:53 UTC
Go to settings - prefernces - scheduling there you can set start and end time