Netro Inc
Updated at 2019-09-10 05:55:26 UTC

Hi Tony,


We can send us a newer version of the sensor which could solve the issue. Please email your address to support@netrohome.com if it sounds like a good solution.


Thanks,

Netro Support

View: 652    Like: 1


Tony D.
2019-09-10 10:55:30 UTC  
I have sent an email with my address.
Thank you for your excellent support.
Tony

Tony D.
2019-09-10 10:58:50 UTC  
P.S. Could you please state on the package that it is free of charge so that I don't have to custom fees? Thank you
Netro Inc
2019-09-11 05:59:10 UTC  
Hi Tony,

We will state it as return and repair product.

Thanks
Regards,
Netro Support

Tony D.
2019-09-11 19:50:25 UTC  
Could you, please, also provide me with a tracking number?
Thank you,
Tony