Hello everyone, I have a problem with the link between Google Home and the service of Netro Home, when I have to enter my account and password, it didn't work. Don't link the accounts. There is a problem? 

Hi, during the installation phase of the controller, it was not possible to change the position regarding the geographical state of the machine, a US state remains by default and consequently, I can assume, the start times of the irrigation cycles are carried out with the time zone american time. How can I fix it?

Can you please set my pws for a new pixie timer to KNYFORTS6?

Thank you. 

How do I rename one of my controllers ? Thanks. 

Come si cancella un inserimento del ritardo?

Is it possibile to invert the zone order? I mean start from zone 6 to zone 1 

Hi everyone. When I try to add another user in the app, I get the message „Network Error with code: 3405“

Any solution for this?

Hi everyone, 

I have a 6-channel Sprite with 6 hunter valves. 5 channels work perfectly, one seems to be always on. I tried a brand new valve, a reset of the Sprite, unplugged it from power, changed the wiring but nothing helped. Any ideas?

Cheers, Stefan

This morning I had to reset the 6 zone control unit. After the reset everything is fine from the Netro app. Instead, when I log in from a PC with my account, the old setting is detected and it won't let me delete it. The system returns error nvalid group ID 33131: invalid device status.
What to do?

I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?

I’m upgrading from my Netro Sprite to a Netro Spark. I have very complicated watering schedule and I have 12 zones already programmed and set. I prefer to not have to sit there and reprogram everything manually. Is there an option to backup and restore my water programs and zones?

Why is it when I hit manual run? There’s always a delay.

My zones 5-12 won’t work but my zones 1-4 are working fine .    Any ideas what to do ? 

Hello,

I've just been using a Netro Spark to water my garden. I have set up 3 zones. Two of these zones have a rotor head sprinkler. However, they don't cover the same area. One of them rotates over 90 degrees. The other rotates 180 degrees. So I think the rotor head that covers the 180 degrees needs to run double the time of the 90 degree one. How can I set this? I've set the sqm for each head, but smart irrigation used the same times for both.

Kind regards,

Sjors

Hi

Just bought a Spark and realized my home wifi sig doesn’t reach the location where it is installed. 

While I sort out how to increase the signal I wonder if there is a way to program the Spark to operate without Wifi 

Thanks 

Hi there,

I have a Netro Spark with firmware version 3.2.1. Firmware updates are done without user intervention or how can I perform a firmware update?

Thanks!

Regards,

Hi there!

I live in Madrid, Spain and use AccuWeather as my weather provider, since NetroWeather does not provide a correct forecast for this area for some reason.

This week we have had heavy rain forecast so Netro will not activate the irrigation system for several days. The problem is that as the day goes by the forecast is changing and Netro's planning is not updated.

It has already been several days in which according to the initial forecast, it was supposed to rain and it did not, so I have had to launch manual irrigations.  

Is there any way to force the smart irrigation program to update according to the new weather forecast?

Thanks!

Regards,

My device is always offline unable to connect to the wifi. I have to reset it and then the connection works for a while.

There is a repeater  2 meters from it. The signal is strong.

Hi

I am not able to successfully connect to my new pixie

1. Pixie lifht flashing white

2. Login to App

3. Add Product

4. Select device

5. Enter name and addess info

6. Begin

7. Connext phone to Netro wifi

8. Next

9. Select homw wifi

10. Enter password

11 next

... Connecting... 

Pixie light flashes white, eventually turns red

App errors

Wifi password is correct, and i am in same room as router aand pixie is next to me. 

How dobi check port is not beinf blocked hy router? I have Huaweu Q2 Pro, dont see anything tonsuggest iit is. 

Hi

Does Netro supply an equipment with 2 output

I need watering 2 different areas?

Thks