Hi, I have one out of 4 zones who won't start watering. I have changed the valve and the problem still persist. I have checked the connections and the cables, all looks good. There is voltage. 

Any ideea? 

Thank you 

Dear netro team

I have a  hub with more than 1 timers. But via the app it is only possible to manage 1 of the 2 timers. Is this a bug. So I can't explore the second timer timer and therefore I can also not get the data via API, because I can't see the MAC or Serial No. Can you please help here?

I solved the problem.

I just noticed a yellow triangle with black exclamation mark on one of my zones. Will you please tell me how yo fix this?

When trying to link my Netro Sprite with Google home, Google responds with "No compatible devices were found in your Netro account". I have updated Google Home to the latest version.

I have the Sprite 12 controller with zone 3 failing to work after 10 months.  Traced error to low voltage on controller. Anyone else having zone failures caused by controller?  

No consigo que la aplicación permita 2 zonas activas a la vez. Solo funciona de manera secuencial (Zona 1, luego Zona 2, luego Zona 3, etc).

Yo necesito activar 2 a la vez para regar y abonar al mismo tiempo.

Alguien tiene una solución por favor?

Hi, A few months back I purchased 2x Whisperer sensors and paid the shipping from America. However when they arrived a couple of days later and they had been sent from a UK address not from America. I was a bit annoyed at the time knowing I had paid $25 delivery but the were sent from the UK. You currently have an offer on these sensors is it possible to purchase them in the UK yet and claim the discount?

Kind regards

Phil

Hello, 

I have been trying to add back one of my Whisperer 2 sensor and got a message saying that the serial has been already in used. Not sure what to do at this point. I was wondering if someone had encountered the same issue and if there is a solution to fix it.

Thanks

Kevin

Can a Whisperer be assigned a Sprite zone, and the Sprite use Whisperer's data to optimize the watering schedule?

How do I clear out the schedule and start over. 

Hola, sería posible que en la programación, en la hora de inicio se pudiera elegir la hora y los minutos?

Gracias.

Hello everybody, maybe someone can help. 

This morning I found the irrigation system on, watering the garden, with no schedule active. More, the master enable/disable switch on the app homepage was set to off.

I'm using manual zone scheduling, not smart watering.

The controller is a Netro Sprite 6 zones, Wifi was on and fully functional. 

Any ideas? Thanks.

Claudio

can somebody explain the two way of rain skipping. forecast and expection. I wanna know how it really worked 

My original netro spark died and I have received a new one.  Is there a way to copy the zone settings from the old to the new

i 

How can I reconnect to Wi-Fi

the controller light is green
I have disconnected it from the network and plugged it back in but it doesn't work
Please i need help

Is there a way to leave a sprinkler valve open all the time? I don't want to make a schedule. I have a valve connected to a motion activated sprinkler. I need that valve open all the time.

Thank you in advance

David

in the SMART Advanced zones section of the APP in the SI system the mm/hour scale goes from 10 to 100
in the US system Cubic inch per hour [in³/h] from 0.1 to 5

the data refers to the single zone therefore VALVE in my case PIXIE 1. 

The scale of values used does not seem to be correct a 3/4 hose with a pressure of 1 Bar brings about 9000 liters per hour 

perhaps the data in the app and mm³/seconds and in³/second I'm doing something wrong.
Thanks for the reply

Leandro

I replaced the router, the extender remained unchanged.  Unfortunately I am unable to reconnect the 6-channel control panel.  It's like it doesn't reset.  After the reset the LED remains off.  The wifi network is present, but it gives me an error when connecting after entering the password.  How to solve 🙏 

Hello I have two questions that I hope someone can help with.

First.

I have my schedule set to skip Rain on Previous Day, Rainy Day, Next Day. It just rained for two days here locally and the system still kicked on today. Am I missing a setting?

Second.

When I set my schedule it will only populate for the current month even though I set the program I have for 5 months. Am I missing a setting?

Thank you. 

Is there a way to manually adjust the soil moisture levels? For example, I have a zone that is reading as saturated (above 80). However the irrigation in that zone has not been connected prior. It would be useful in the app to be have the user adjust soil moisture levels manually to help with issues like this in the future. I do not have any soil moisture probes installed so the moisture levels are being automaticaly calculated by the smart watering algorithm.