Rain today and it will water tomorrow?

Javier Palomino
Updated at 2020-03-18 02:11:35 UTC 

I had consistent rain yesterday and today and foreseen by smart watering but it still announces watering tomorrow!!?? Why? Attach screenshot



View: 247   Answer: 1

Netro now supports Spanish, Italian, French and German for Amazon Alexa

Netro Inc
Updated at 2020-03-16 02:40:52 UTC 

Great news! We now support Spanish, Italian, French and German for Amazon Alexa voice control. Please find the new skill "NetroHome" in your Alexa app and link your Netro account.


In case you experience difficulties in using the NetroHome skill, please write to support@netrohome.com or contact us in the Netro app.


Thanks,

Netro Inc

View: 20506   Comment: 0

Whisperer issue

Saul Perez
Updated at 2020-03-15 19:07:50 UTC 
So my whisperer began to fail aboit a few weeks ago. I try reconnecting it and all it does when i press the button is flash a red light. Any help? Cant reset it or do anything at this nm point. 
View: 212   Answer: 1

Delivering term please

yodiego
Updated at 2020-03-14 18:08:21 UTC 
Hello, I buyed your power adapter the mars 8. what's the deliverying term to receive it in France? I didn't receive any notification...

Hope to hear from you soon. Best regards
View: 179   Answer: 1

Sprinkler is on during rain

Wahid Ameni
Updated at 2020-03-14 00:12:38 UTC 

Hi,

The sprinkler is not automatically shut off during rain. I have to go to the apps to shut off 

View: 227   Answer: 1

Benedetto
Updated at 2020-03-11 14:44:38 UTC 

Hi 

Sprite has been successfully installed and tested once each zone (12).

The next day, the decide was offline without any reason and all the attempts to switch off and reset were failed. How I can solve the issue?

Thanks for the support

Br

BG

View: 221   Answer: 1

alexa & pixie

stefano banfi gaslini
Updated at 2020-03-11 14:30:37 UTC 

hi,
I have activated the skill for alexa but no pixie device is added to me
(while in google home instead after adding the service my pixie appeared)


what can i do or check to solve?


TNKS

best regards


stefano

View: 211   Answer: 1

Is it working correctly? 0v test multimeter

yodiego
Updated at 2020-03-07 12:14:59 UTC 

Hi good morning,

I’m making the first installation and I see the valves don’t open when I tested it, so I test the connections with a multi-meter and sometimes it gives 24v and sometimes 0.
The last 10 tries it gives 0. I changed the cables and I now I test directly the controller connections and keep giving me 0.
I’m using the manual watering to make the tests.
Is it working correctly?
Thank you for your help.



View: 237   Answer: 1

Best weather forecast for south of Italy

Carlo D'Ippolito
Updated at 2020-03-01 14:55:14 UTC 

Hello,

first of all, thanks for your product.

I would like to know which Is the best and most reliable weather forecast for the south of Italy (Apulia region).


Waiting for your feedback.

Kind regards

View: 304   Answer: 1

Distance between controller and solenoid valves

Steve Cary
Updated at 2020-03-01 14:42:55 UTC 
My controller will be about 20 meters from the solenoids.  What size cable do I need to make this work? Thankyou!!
View: 245   Answer: 1

Watering stops after 5 mins

D String
Updated at 2020-02-29 17:22:32 UTC 
The system was working fine when I 1st got it but now when it comes on no water comes out it works for about 5 minutes 'then stops . For when I water all zones the 1st stone will water and then it will cycle through and not water any of the other zones Please help
View: 253   Answer: 1

Order to open eletrovan stil on

Claude Bedarride
Updated at 2020-02-29 14:28:34 UTC 

Hello

After connecting, my smart watering controller works well. But when the time of programm os elpased, or i order to stop watering, the current in the wire is still on. I need to open the circuit and disconect zone wire to permit the electrovan to close water flow.

Why smart controller don’t stop the current order to the ev ?

View: 231   Answer: 1

Netro now supports Spanish, Italian, French and German for Google Assistant

Netro Inc
Updated at 2020-02-28 07:49:20 UTC 


Great news again! We now support Spanish, Italian, French and German for Google Assistant voice control. Please say "Talk to Netro Home" in your Google Assistant app on your phone and link your Netro account before using your google devices.  


In case you experience difficulties in using the Netro Home skill, please write to support@netrohome.com or contact us in the Netro app.  


Thanks,  

Netro Inc


View: 319   Comment: 3

App Crashes on adding product

Tarudro
Updated at 2020-02-24 20:24:10 UTC 

Hi,


I just received my Pixie and Whisperer and wanted to set them up using my iPhone. 

Therefore I launch the app and go to "Add Product", select the Pixie and then I'm promted to enter my location and a name for the timer.

When I click on "next" the app crashes and returns to the home screen. 100% reproducible. I tried to enter different adress and name, but couldn't make it work. Crashes every time. 

Reinstall also didn't solve the problem.


Netro App: 2.4.0

iPhone 11 Pro

iOS 13.3.1

German (also tried English)


Let me know, if you need anything else to reproduce/solve this issue or if there is something that I could do to prevent it. 
So far, I couldn't find anything in the forum here.


BR Lukas


PS. I just tried also on my iPad Air 2 - same crash.


View: 528   Answer: 4

new dripping system using Pixie and Whisperer

Markus Matula
Updated at 2020-02-20 08:52:39 UTC 
I am in the process of designing my dripping system for my beach house in FL. I am thinking about using 2 Pixies and several Whisperers. I have several questions: 1) What happens when the WIFI is down? Does Pixie turn watering off/on on its own? 2) Does Pixie skip a watering cycle when raining? 3) Are the Whisperers connected to the Pixie and App in that the humidity information guides the amount and frequency of watering? 4) What is the recommended soil humidity for new planted palm trees? Thanks, Markus
View: 282   Answer: 1

Watering stop problem

lekter
Updated at 2020-02-14 14:43:36 UTC 

When I start watering to give it a try. Everything's going well. But when I want to stop watering it's impossible. I have to turn off the power so that netro stops the watering.

WeatherPro is the problem ?


For information, I have an electrovanne rainbird.

 Best regards

Arnaud

View: 242   Answer: 0

Changing ownership of home

Dario Sindicich
Updated at 2020-02-14 01:48:40 UTC 

I'm selling my house with a sprite 12 zone system already set up. How do I transfer this to a new owner without having to reset zones, naming the zones, selecting type of plants and timers?


I know they will have a new wifi router. I think I can set that up. 

View: 255   Answer: 1

Master Valve

Simone Nolletti
Updated at 2020-02-07 09:53:47 UTC 
Topic: General
Hello, is it possible to implement Netro with the master valve function? I have both well water and drinking water I would like to be able to choose which water to irrigate.
View: 296   Answer: 1

Netro Whisperer no longer measures soil moisture accurately

Robert Bayes
Updated at 2020-02-07 03:39:19 UTC 
I have the Netro Whisperer and, recently, it is only indicating 1% soil moisture even though it’s inserted into a fully wetted pot.  I’ve tried cleaning the sensor stake and recalibrating it but it still only indicates 1% soil moisture on the app.  How can I correct this?
View: 286   Answer: 1

Light still blinking fast after pressing RST button

marcplesh
Updated at 2020-01-20 23:27:20 UTC 
Any suggestions? Thanks. Already unplugged from outlet for about 10 seconds and plugged back in. 
View: 273   Answer: 1