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No light

Gabriele Gualtieri
Updated at 2023-05-10 17:13:50 UTC 

Hi

Netro light is off everything is connected but it is always off line. I have already changed cr1220 battery inside but light is off not i also have changed the trasnformer no working at all very sad

View: 643   Answer: 1

Whisperer GPS error

Guido Minciotti
Updated at 2023-05-10 15:11:55 UTC 

Hello,

I'm trying to add a whisperer to my system. 

When I go through the procedure, in the app i get asked the address then I press enter and I receive an error message saying that I must switch on the GPS services, which is already on and I cannot go past this. Anyone can help please?

Thanks! 

View: 474   Answer: 1

Watering adjustment in whisperer sensor

Alvaro Guardado
Updated at 2023-05-08 18:25:58 UTC 

Dear support,


I’ve just bought and installed the sensor and I’m unsure (and other articles haven’t cleared this) which would be the right setting for the watering adjustment. I’ve set 80% to Skip and 20% to Add. This is for a grass lawn. Is this right?


Thank you

View: 386   Answer: 1

Rain delay

David M.
Updated at 2023-05-07 04:30:25 UTC 
Topic: General

Hi. 

I made a mistake on my netro spark and included a rain delay from the main screen.

How can I delete this delay?


Thank you

View: 649   Answer: 1

Registrazione utente finale con utente master

Francesco Zorzetto
Updated at 2023-05-05 23:09:14 UTC 
Salve, vorrei capire come far accedere il client al programmatore, ho provato ad aggiungere l'indirizzo email, ma sembra che l'applicazione non dia accesso slave all'utente.
View: 418   Answer: 1

Looking for business partners in EU

Netro Inc
Updated at 2023-05-04 02:54:48 UTC 
Topic: General

Dear all,


We are looking for individuls in the EU (Spain or Italy preferred) who can work with us on shipping, inventory management and marketing. It is a paid, part-time and low-intensity work. 


Please email to carolguo@netrohome.com if you are interested.


Thanks,

Netro Inc

View: 930   Comment: 3

Home assistant integration

Christophe Benoit
Updated at 2023-05-03 16:22:33 UTC 

I just developed a Netro Smart Garden integration for Home Assistant.

Take a look here if interested: https://github.com/kcofoni/ha-netro-watering.

Best regards

View: 983   Comment: 3

App states watering when it is not

Michael Cayless
Updated at 2023-05-03 15:45:48 UTC 
I have noticed at times when I’m using the app that it states that it is watering when it is not. I checked the schedule, and the schedule does not say it is watering either. Any suggestions as to why this is happening? Thanks.
View: 415   Answer: 1

Pixie Z1

Jason Willis
Updated at 2023-05-02 14:13:57 UTC 
I just got the new pixie z1 and it doesn’t control the water from the faucet. When I turn it on the water simply flows through as if the smart faucet isn’t there. Also I did not receive my smart sensor for the ground and no responses from the emails I have sent you you. 

Jason Willis

Jason@wishsystems.biz

View: 397   Answer: 1

Suggestion

Tom Carn
Updated at 2023-05-01 17:01:12 UTC 

Hello


Quite often I have my Netro controller disabled and then enable it quickly to be able to do some manual watering.


What would be useful is that, after the manual cycles, the unit would return to disabled mode (i.e. preserve the state of the unit as it was before the manual watering). This would stop the automatic watering from starting unintentionally.

View: 409   Answer: 1

Pixie connection

Sarroniz
Updated at 2023-05-01 06:20:22 UTC 
Topic: General

Good morning,


I already have the Sprite 12 and want to add one or two Pixies. 

Do I need the hub for the pixie or the sprite12 acts as hub?

Thank you!

Sergio

View: 743   Answer: 1

Alexa

Federico Gietz
Updated at 2023-04-30 15:28:52 UTC 
I bought a Netro controller, installed it, and everything works. When I try to integrate it with Alexa, it becomes complicated. I already downloaded the skill and associated my user, but it doesn't appear in Alexa. It only works when testing the skill. Does anyone know how to solve this issue? Thank you.
View: 509   Answer: 1

Purchasing in the UK

Phil Middleton
Updated at 2023-04-27 21:05:51 UTC 
Topic: General

I have purchased Netro Sprite from Amazon. I'm now trying to purchase a couple of Whisperer units. Is there anywhere in the UK as purchasing from the online shop the delivery charge is over $26.

Thanks

Phil

View: 735   Answer: 1

How to cancel schedule

Wayne Curdy
Updated at 2023-04-27 01:15:38 UTC 
How do I cancel a schedule watering on the Netro App? I set up a schedule for heavy watering but only wanted to run it 2 days, now I can’t figure out how to cancel the schedule! 
View: 407   Answer: 1

0 Minute Zones?

Stephen Wyatt
Updated at 2023-04-26 12:59:02 UTC 
I have 10 zones set up in my Netro system.  How can I create a program that will "zero out" specific zones while setting up desired minutes on other zones?  Right now, I had to select the minimum "1 minute" for the unwanted zones since "0 minutes" is not an option. 
View: 395   Answer: 1

2 new devices. One not working.

Katie Woggins
Updated at 2023-04-24 18:40:07 UTC 
I have 2 new Pixie faucet timers.  One seems to be working just fine so far.  The other will not shut off the water.  They are both set to Advanced Smart watering but the one never shuts off the water even when it is not on a scheduled watering and it says it is online.  Do I possibly have something set wrong?  Or is it a faulty device?
View: 500   Answer: 1

One zone not getting smart watering

Jim
Updated at 2023-04-24 17:38:25 UTC 
Five zones. One not getting smart watering. Ideas on how to correct this? Thanks. 
View: 524   Answer: 2

problem with Netro sprite 12 controller

paolo cellini
Updated at 2023-04-24 14:27:08 UTC 
Topic: General

Hi 

i have continous problems with 

Sprite / app

Never before

Disconnection to wifi

Even when say : online 

it works randomly ( start/ no start  manual 

irrigation )

View: 664   Answer: 1

Master error “open circuit”

Neil Lucey
Updated at 2023-04-24 14:09:12 UTC 

I swapped out a Hunter ProC controller with a Netro Spark 16 zone controller  The zones all work fine, but the pressure is now too low   When I ran a valve test all of the zones were normal but I had an error message for the Master that says “open circuit”   Not sure what it means or how to resolve it   I checked the wiring connections and they seem fine. Has anyone else run into this ? Thanks 


Neil 

View: 495   Answer: 1

valves under relay

Alek
Updated at 2023-04-22 17:48:29 UTC 
good evening, I have 4 valves connected under relay and 3 direct, the 3 direct valves work correctly but on the first 4 I always get an E2 error. is it possible to disable the open valve control?
View: 664   Answer: 1