Hi there,

My controller has been losing connection to the internet everyday for about two weeks. The controller light stays solid and my app says the controller is offline. I can only reset the controller by physically disconnecting the power supply for 10 seconds and rebooting. This is getting anyoying and is  becoming a daily routine. I have a wifi extender 2 ft from the controller location as well. If I can't depend on the controller to stay online, what's the point of having an internet based sprinkler system? What steps can I take to make the controller stay connected to the internet?

To the Netro android users,

Our Netro app crashes for android on sending messages though Settings->Support->Contact Us suddently. Our R&D are fixing this issue and we expect to have the fixes in place in a few days. We are sorry about the inconvenience.

If you have any questions, please write to us support@netrohome.com and we will make sure to deliver technical support in short time.

Thanks again for your support and trust.

Regards,

Netro Support

I installed as directed and only have three zones, but every time the system comes on all zones are watering simultaneously.  I installed the common wire as it was removed from the last controller and each valve wire is hooked to zones 1-3.  Any thoughts or ideals are appreciated.  Thank you

I installed as directed and only have three zones, but every time the system comes on all zones are watering simultaneously.  I installed the common wire as it was removed from the last controller and each valve wire is hooked to zones 1-3.  Any thoughts or ideals are appreciated.  Thank you

My new whisperer is connected inserted into the ground as per the instructions.  It has been there for two days through various watering cycles but the app says the topsoil moisture level is 0% ( the subsoil is 88%).  Is the unit defective or am I missing something?

Do you have any plan in order to include "spanish language" for controling netro watering with "alexa" and/or "google home"?

Thanks for the nifo and best Regards.

Jcgc

How to change zip code in the addres in the setting/controller?

By mistake I nitroduced a wrong zip code in the address of the controller... How can I change it? Do I have to remove the controller and inmediatelly to add a new one? Thanks.

Jcgc

This isn’t AI!

I just received my new Whisperer and when I push the power button, I get one single red LED flash and that's it.  It won't do anything else.  I put it in the sun for a couple of hours to see if the battery was dead, this didn't solve the issue.

Hi!

For testing reasons I "watered" one of my zones manually, which increased the moisture level (but I did not water this zone actually). How can I reset the moisture level of one or all zones to get a proper calculation again and to have all my zones (that are absolutely identically configured) showing the same level and getting the same scheduled watering?

Thanks!

Good morning, it would be interesting to have the ability to connect via home assistant

Also there is news for google home in Italian? 

Thank you 

hey guys, my smart Sprinkler isn´t working correct. after installing the hole stuff and first testing, i was so happy that everything worked fine. but my hunter valves PGV100 never Closes anymore. for testing i ve connected the valves directly with my trafo 24VDC 1A and it worked fine. so i guess that the zonecontacts working not correctly. any ideas? is the DC Adapter really the reason? i need help, or i send the Netro back to amazon… Hey Leute, mein kluger Sprinkler funktioniert nicht richtig. Nachdem ich das ganze Zeug installiert und getestet hatte, war ich so glücklich, dass alles gut funktioniert hat. aber meine Jägerventile PGV100 schließen nie mehr. zum testen habe ich die ventile direkt mit meinem trafo 24VDC 1A verbunden und es hat einwandfrei funktioniert. Ich denke also, dass die Zonenkontakte nicht richtig funktionieren. irgendwelche Ideen? Das falsche Netzteil? Ich brauche Hilfe, oder ich schicke den Netro zurück zu Amazon ...

How do you turn off smart watering and just have it run a normal program.  It’s a 100 degrees and it isn’t getting nearly enough 

Have you already schedule to connect METEO.it and THE WEATHER CHANNEL ? The available providers are not so fine tuned with ITALIAN forecast data system. Please see attached screenshot of the three different forecast provided today from your three providers :

Hi! I’m excited about Netro App and I’d love to contribute opening a support ticket for a double check of translations. 

There’s a lot of minors but one is always in evidence: the names of the DAYS OF THE WEEK (please see the attached image) .

The right translation is:

SUNDAY : DOMENICA

MONDAY: LUNEDÌ 

TUESDAY: MARTEDÌ 

WEDNESDAY: MERCOLEDÌ 

THURSDAY: GIOVEDÌ

FRIDAY: VENERDÌ 

SATURDAY: SABATO 

THE FIRST day of the week in Italy is always settend Monday 

I understand feature for setting rain delay, but would find it useful to adjust smart scheduling to say there was NO rain on a day it was forcasted. We have had >90 degreeF days and today smart schedule had rain as forcast, but we only had a trace - meaning the lawn needs irrigation but Smart is preventing/delaying it. I know I could increase the amount of rain threshold,  but it will still not correct for when that amount of rain has occured in the area - just not here.

Ciao, è possibile ricevere delle notifiche push tutte le volte che parte l’irrigazione?

Grazie

My controller keeps losing connection to the wifi. Is there a way the app can send a notification when that occurs? 

Also, my smart watering program skipped the zones during this time. I thought if the controller was offline the programs would continue as  scheduledt? it would be nice to know why the program was skipped, like a diagnosis log of the errors.

Additionally, the controller randomly started the irrigation programs outside my set time peramerters. I'm afraid the controller is glitching out. I believe this all occured when the controller was disconnected from the internet. 

Hi, 
I am Lukas from the Netherlands. I have ordered a Netro sprite-6 on without a power adapter. 
In the Netherlands we have 230V AC on the power grid. I am having serious trouble to find a power adapter that goes to 24V AC 800mA. 

The only one I can find has an output of  24V AC 1000mA, will that be ok? 

Or is there a better alternative out there?

Thank you, 
Lukas Zwanenburg (NL)

Will this controller autoconnect to internet after an outage just like my Nest does ?