Service-outage Notice: Technical Problems with Google Home/Assistant and iOS Notifications

Netro Inc
Updated at 2021-10-07 05:53:59 UTC 

Dear Netro users,


We are experiencing technical issues with Google Home/Assistant and iOS notifications due to a recent server update. Currently these services are unavailable. All other features in the Netro app and website are working normally.


Our R&D team is working on the solutions with priority and hopefully they will back online in a few days. We apologize for the inconvenience.


Thanks,

Netro Inc

View: 1703   Comment: 0

Home assistant integration

Christophe Benoit
Updated at 2023-05-03 16:22:33 UTC 

I just developed a Netro Smart Garden integration for Home Assistant.

Take a look here if interested: https://github.com/kcofoni/ha-netro-watering.

Best regards

View: 232   Comment: 2

Looking for business partners in EU

Netro Inc
Updated at 2023-05-04 02:54:48 UTC 
Topic: General

Dear all,


We are looking for individuls in the EU (Spain or Italy preferred) who can work with us on shipping, inventory management and marketing. It is a paid, part-time and low-intensity work. 


Please email to carolguo@netrohome.com if you are interested.


Thanks,

Netro Inc

View: 199   Comment: 3

Android devices logout issue

Wency Pan
Updated at 2022-07-12 06:35:45 UTC 

Android devices logout issue

 

Recently some android devices (Samsung galaxy S20/21) has battery optimization feature which prevents the app running at back stage. So it will have logout issue.

 

If you smart phone do have this feature, please disable the battery optimization and deep sleep mode in the installation. Put unused apps to sleep.


Check this article for turning off battery optimization

https://nine-faq.9folders.com/articles/8698-how-to-turn-off-battery-optimization-on-the-samsung-galaxy-android-6-7-and-8-devices

https://www.samsung.com/us/support/answer/ANS00088422/


Check this article for turning off battery optimization for putting unused apps to sleep. 

https://dontkillmyapp.com/samsung

 

Then close all the apps and reboot your phone to see if it works. 

 

Thanks,

Netro Support



View: 1025   Comment: 1

This smart controller system is filled with bugs. I'm returning this this awful junk evice

Vincent Coutinho
Updated at 2023-02-18 16:26:02 UTC 
This thing creates a smart schedule and never follows through.  Give me my money back you thieves.
View: 432   Comment: 1

Netro Plugin for Jeedom

Christophe Benoit
Updated at 2022-11-30 22:07:13 UTC 

Hello guys,


Thanks to Netro public API, I have developed a plugin for Jeedom which allows us to take control of our great netro devices within this famous home automation system. if you are interested, don't hesitate to take advantage of it, it's free of charge !

Please find the documentation right here for further details : https://kcofoni.github.io/jeedom-docs/plugin-netroarrosage/docs/en_US/

kcofoni


View: 696   Comment: 1

Kickstart the Netro Zigbee Hub and Pixie-Z1

Netro Inc
Updated at 2022-09-13 06:23:11 UTC 
Topic: General

To the Netro community:


We are excited to introduce our new products, the Netro Zigbee Hub and the new smart timer Pixie-Z1. They combined deliver a different experience of smart watering system. 




The Netro Zigbee Hub hosts a long-range local Zigbee network that links all the end devices. It connects to your router (wireless or wired) to transfer data between the end devices and the Netro cloud service. The Hub will work with all our Zigbee products including the new timer Pixie-Z1(introduced below) and the new soil moisture sensor coming this year, as well as the new 4-Zone sprinkler controller and the new weather sensor coming next year.


The new host timer Pixie-Z1 is re-designed from the original Pixie timer in many ways:


1. Always online for instant quick runs. No more sleep mode

2. Powered by two AA alkaline batteries with approximately one year of battery life. Notifications on low battery

3. Supports Google Home and Google Assistant


The Netro Zigbee Hub and Pixie-Z1 are expected to ship in September. To join the Tester program please email to info@netrohome.com and we will send you a discount code in return for feedbacks.


Thanks, 

Netro Inc



View: 97555   Comment: 3

Daily Backup of System

Zsolt Karman
Updated at 2023-03-20 08:35:47 UTC 

Hi Team,


I would need your help how can I take like an daily backup of my system?

I have Spark-16, Smart Watering Controller.

Or do you have any script for that then could be provide to me?


Regards, Zsolt


View: 307   Comment: 2

Mi experiencia con Netro

Marcelo Vasquez
Updated at 2021-11-25 18:21:23 UTC 
Topic: General
Hola les cuento mi experiencia con Netro, trabajo actualmente en el estado de Nueva York, y tengo 500 plantas de bluebery en Chile souh America, y lo controlo desde acá, he tenido excelentes resultados con el sensor de humedad, me hubiese gustado que el sensor fuera más largo, pero con el actual se ha manejado perfecto, también creo que deberían diseñar una caja más robusta para exteriores, estoy muy feliz con la aplicación con el equipo y el sensor. 
View: 1339   Comment: 2

Nuova interfaccia penosa!!

Andrea DiPi
Updated at 2021-11-05 03:00:01 UTC 

La nuova interfaccia fa pena!!!

Per agire in manuale ci ho messo 10 minuti X capirete dove l’avevano messo!!!

È molto meno intuitiva, poi che mi facciano vedere la foto delle piante non importa!!! Manco posso mettere le mie!! 

View: 2394   Comment: 1

High Quality Weed Seeds For Sale

Lloyd Walter
Updated at 2022-03-23 08:31:18 UTC 

- indica weed seeds - these will grow into a short, bushy plant with fruity flavors and effects.

- sativa weed seeds - these will grow into a taller, lanky plant with more cerebral effects.

- ruderalis weed seeds - these will grow into a short, bushy plant with potent effects.

The cannabis plant is a flowering plant that is used for both recreational and medical purposes. The plant has been used by humans since the beginning of recorded history. Cannabis use can be traced as far back as 10,000 years ago.

There are many benefits to using cannabis, such as relieving chronic pain, stimulating appetite, reducing nausea and vomiting during chemotherapy, and treating sleep apnea. It is also effective in reducing the symptoms of PTSD and other anxiety disorders.

Cannabis can be consumed in many forms including smoking it or drinking it in tea form. Smoking cannabis has been shown to improve lung function and reduce chronic pain symptoms while drinking it can help with nausea and vomiting caused by chemotherapy treatment.

View: 1131   Comment: 2

Netro and Home Assistant

Jens Wymeersch
Updated at 2021-07-28 18:18:16 UTC 

Although that I'm still hoping Netro will start understanding their appliance/app is only a smart part of a smart home ecosystem and start integrating with Home Assistant. Even huge vendors like Tuya, have understood that this is essential for most Home Automation Enthusiast. 

For the time being, some folks have used the API to get some data to home assistant https://community.home-assistant.io/t/netro-integration/51012/13


I believe a lot of us are happy with the appliance, but aren't looking at it often enough. Result in my case at least that my whisperer was out for more than a month. This could have been avoided if we had an integration to Home Assistant who would have alerted me.

So please Netro, do the extra mile !

View: 3080   Comment: 6

Junk box pixie

Ray Williams
Updated at 2021-06-17 22:30:16 UTC 

Biggest pos cant turn on the timer just to water then goes to sleep cant even connect when away never been able use this junk box

So Dissatisfied

View: 1801   Comment: 1

Looking for Beta testers

Netro Inc
Updated at 2021-06-11 06:11:28 UTC 

Dear all Netro customers,


The long waited new version (3.0.0) of the Netro app is on the horizon. The major improvements of this version are


1. faster in loading data 


2. new manual run interface


3. new home view design


4. more languages supported


We sincerely invite you to join the Beta testing program. Please email to support@netrohome.com or leave a message below if you would like to try the new app. Any feedback would be greatly appreciated !


Thanks,

Netro App Team




View: 16213   Comment: 60

Maximum wire distance between controller and valves

Netro Inc
Updated at 2021-01-16 14:20:49 UTC 

Below is a chart indicating the maximum wire runs that can be used when installing AC solenoids and valves.


22 AWG: 600 feet 

20 AWG: 700 feet 

18 AWG : 850 feet 

16 AWG: 1300 feet 

14 AWG: 2000 feet

View: 1700   Comment: 0

Notifications

Addiel Isaac Moldes
Updated at 2020-07-19 11:43:54 UTC 
It would be great if you add an option for notifications once irrigation starts/finishes.Sometimes we need to start it manually and need to wait until one zone is completed to start the next one. A notification in the phone would avoid opening the application all the time to see if the current zone is completed. 
View: 1890   Comment: 2

Installed perfectly

Lakeside Gardens
Updated at 2020-07-12 14:57:53 UTC 
And we are off and running.   Whisper went in the ground and started reporting right away.  Would be nice to connect it to my Ambient weather station as well.   
View: 1839   Comment: 1

User Guide - Manual watering with your Pixie timer

Netro Inc
Updated at 2020-06-22 07:37:55 UTC 

The Pixie timer is designed for automatic watering. However, occasionally you may still need to turn on/off the water manually. Before explaining manual watering from the app, it would be helpful to understand how the Pixie communicates with the Netro cloud server.


By default, your Pixie turns on its WiFi module once every hour to sync up with the server. The sync-up usually takes less than one minute. For the next 59 minutes the timer will be sleeping and disconnected from the WiFi until the next sync. When the timer is sleeping, it is unaware of the schedule changes, including the manual watering.


Therefore, when you start a manual run, the timer is most likely in sleep mode. It will have to wait until the next sync-up to start the watering. The waiting time will be less than 60 minutes. Take the following screenshot for example:



The current time is 5:24AM and the next sync is scheduled at 6:17AM. Therefore the waiting time is going to be 53 minutes. After you press the Start button, you can go to the Schedule page and the manual run at  6:17AM will appear on your calendar.


View: 2365   Comment: 5

Netro is live on IFTTT

Netro Inc
Updated at 2020-06-07 09:01:11 UTC 



The Netro service is now live and available for all IFTTT users! Please download the IFTTT app on your phone or use the official IFTTT website to connect Netro with other smart devices or services. For more information, please visit the following webpage: https://ifttt.com/netro


In case you experience difficulties in using the Netro service on IFTTT, please write to support@netrohome.com or contact us in the Netro app.   


Thanks,  

Netro Inc






View: 3271   Comment: 4

Server upgrade scheduled on May 16th between 8:30PM and 9:00PM (Pacific Time)

Netro Inc
Updated at 2020-05-17 03:23:28 UTC 
Topic: General

To all Netro customers:


Due to rapid increase of active devices connected to the Netro cloud server, we are going to upgrade our server on May 16th Saturday night from 8:30PM to 9:00PM (Pacific Time). During that time frame, all cloud service will be temporarily unavailable but your watering schedules will run normally. If you have a smart watering controller, the light on the unit will blink fast.


Thanks,

Netro Inc


View: 2833   Comment: 0