Whisperer not working as expected

Tony D.
Updated at 2019-09-09 12:57:04 UTC 

I've been using my sprite with a Whisperer since a few months. The sprite works wonderfully but the whisperer has serious probloms. I get incorrect readings. Specifically my whisperer is stating 1% topsoil moisture level. Honestly this is impossible after a sprinkling succeded at 6:00 this morning. This misbehaving is going on since the first week. It works for the first day or two after resetting the whisperer but then it goes weird. On other occasions instead the topsoil moisture was stuck at 98% even after several days of not sprinling in full summer with temperatures over 35°. 

I have tried anything from resetting the whisperer to changing spot. At this point I'm led to think that the whisperer is broken.

Is anybody else having this strange behavior?

Do you have any other suggestion to solve this problem?


I have noticed that you are not giving due importance on support requests in this forum about whisperer problems. In my opinion you should put more effort into this.

https://netrohome.com/forum/posts/73/show_question

https://netrohome.com/forum/posts/132/show_question

https://netrohome.com/forum/posts/199/show_question

https://netrohome.com/forum/posts/289/show_question

https://netrohome.com/forum/posts/366/show_question

https://netrohome.com/forum/posts/392/show_question


Thank you

View: 484   Answer: 1

Windows 10 APP or web page

Emanuel Di Giusto
Updated at 2019-09-06 19:46:57 UTC 

Good product but there is not a windows 10 APP or the possiblity to setup by browser directly to IP address of netro. There is not web server inside.


View: 440   Answer: 1

How do I know how long a zone watered on its last schedule?

Ron White
Updated at 2019-09-04 16:44:17 UTC 
How to determine prior watering schedule?
View: 467   Answer: 1

System went basqerk?

Ron White
Updated at 2019-08-27 01:21:18 UTC 
My system says it watered yesterday, which it didn’t, and it’s telling me the next watering is in 8 days during my 100 degree days.  What’s going on?
View: 480   Answer: 2

Why water twice a day?

Ron White
Updated at 2019-08-19 19:05:12 UTC 
My 2nd watering cycle on even numbered days is during the highest heat of the day and it’s burning my shrubs in zone 4.  Why not once a day in evening hours for good soaking?
View: 480   Answer: 2

Drain

Moe
Updated at 2019-08-17 23:31:13 UTC 

Hi. 

We r in Toronto canada and we have extremely cold winter , every year we are asking expert to come and drain the water from the system. I would like to know can i do same with running cycle or still i have to ask expert to come and drain the system?

View: 478   Answer: 1

Feature Request: API

cjmulk2
Updated at 2019-08-17 03:18:34 UTC 
Would it be possible to publish your API? I (and I'm guessing many others) would like to be able to integrate Netro into tools like Home Assistant
View: 523   Answer: 3

Alexa skill

Tony D.
Updated at 2019-08-16 23:42:33 UTC 

Hi,

I have searched the Netro skill in the Italian Amazon market but wasn’t able to find it.

What do I need to search for?

Thank you

View: 409   Answer: 1

Zones Shut Off But Show Running in App

Kirk Davis
Updated at 2019-08-16 02:54:33 UTC 

Having a problem since upgrade of the app. Doesn't seem possible unless the main unit updated as well. Valves close within a few minutes of being activated by manual start, or programmed schedule. Have not test with smart watering disabled, but it happens on manual starts, so not sure that is even a variable. The Zone still shows as actively watering in the application. If you submit a stop  action by pressing the red square,then restart, via the sideways triangle, the zone will come back on again. However, it shortly shuts back off, while still showing the zone as being actively watered. This is happening across all four of my zones. Curiously, if you unplug the controller after the valve shuts off, but the app still shows it watering, wait a bit, and then plugit back int-the zone comes backon shortly after reboot.


View: 440   Answer: 1

Suport MQTT? Suport REST API?

Sergio Albarran Rebull
Updated at 2019-08-09 14:25:13 UTC 


I'm thinking of buying Netro Sprite, but I have some questions ...

Suport MQTT? 

Suport REST API?

any plans to integrate with Home Assistant?


Thanks in advance...

View: 558   Answer: 3

Netro on Apple Watch

Netro Support
Updated at 2019-08-07 06:39:26 UTC 

To the Netro community:


We recently have launched an update for the Netro app on App Store. In the newest iOS version (2.3.0) of the app, Apple Watch is now supported.

In the watch app, users will be able to check the status of the device, the weather data, zone status and view watering schedules in the next 7 days.



Please feel free to explore other new and exciting features that we just added (also available on Android) : 

1.Support Weather Underground PWS

(Settings->Controller->Weather Provider)


2.Rainfall adjustment

(Please go to the Discover page and tap the "+" button on the upper right corner,  select "Correct Rainfall")


3.Enable plant sensors to monitor multiple zones

( Settings->Sensors, select a sensor, go to Zones and select the zones you would like to monitor)

Regards,

Netro Support




View: 35221   Comment: 0

Firmware update for System reboot after power issue

Junglim Huh
Updated at 2019-08-06 11:03:17 UTC 
When are you planning release firmware update for sprite having issue connecting to wifi after power issue? This happens quite a bit and my sprite is off line.
View: 447   Answer: 1

Install

Daniel Alman
Updated at 2019-08-05 15:17:08 UTC 
Post install and after first unsuccessful run, it says it watered but it definitely did not, I found an extra wire that I had plugged into ‘C’ next to the ‘M’, that I had left unplugged in my last successful Netro setup. I have now unplugged it and did another unsuccessful run. My question is, when making a wiring tweak like that do I need to press the ‘RST’ before proceeding with a run?
View: 409   Answer: 1

sprite losing connection

Robert hays
Updated at 2019-08-04 15:42:10 UTC 
 good install and was working but later lost connection... what firmware version should it have? how about a windows app ? sprite connects to tablet but claims no internet connection....   your sprite is extremely frustrating compared any other smart devices that does't ask to reset router if it loses connection looking for issues. if every device did this i would need a tech full time so i can have a life
View: 407   Answer: 1

Promise Made- Promise KEPT!

Kirk Davis
Updated at 2019-08-03 04:32:30 UTC 

The new version is exactly as promised! I can't wait to see how it works!

I have configured my WU PWS, and setup a secondary rain guage as well! 

View: 416   Answer: 0

Where's our promised update?

Kirk Davis
Updated at 2019-07-31 11:19:38 UTC 
It's the last day of the month and the new version still hasn't dropped. You are already a month past your original commit date. Please stop marketing products that are add-ons, when the software is lagging substantially. The big companies are going to catch, kill and eat you unless you start running faster. 
View: 427   Answer: 1

Hunter sprinklers

Richard Mundy
Updated at 2019-07-28 20:37:35 UTC 
Hello, does Netro work with Hunter sprinklers - having trouble getting them to work!
View: 432   Answer: 2

Connection-during Initial Set Up-Sprite Smart atering System

riteshmantravadi@gmail.com
Updated at 2019-07-28 15:22:01 UTC 

During step 8, It says "Netro Connected but no internet"

Can you pleas ehelp?

View: 483   Answer: 2

Netro Whisperer

Christopher Martinez
Updated at 2019-07-24 06:20:37 UTC 
I was wondering if anyone knows where you can buy a whisperer sensor?  I am not finding them on Amazon.
View: 472   Answer: 2

HomeKit?

pintapass
Updated at 2019-07-15 03:55:15 UTC 

Are there any plans to add HomeKit support to Netro? I have Alexa but prefer Apple's smart home platform.

View: 640   Answer: 1