Doesn't work with google assistant

Rafael M.
Updated at 2022-08-14 17:57:47 UTC 
Hello. I configured the google assistant according to their document https://netrohome.com/shop/user_guides/4. It asks to link and takes me to a screen that says "try me" and it works perfectly with the instructions. If I close the phone when I go back in, it no longer recognizes instructions and I have to go through the whole process again. That's not how it works. Any solution? 

View: 278   Answer: 1

Why whisper sensor is lighting in red?

David Gomez
Updated at 2022-08-14 16:17:56 UTC 

The sensor is programmed to stay in green in the night, but shows red light. No update if changing in setup. Battery at 98%.

Seems to be working fine.

View: 274   Answer: 1

Netro API throught NODE-RED error: EAI_AGAIN

Jose Lao
Updated at 2022-08-13 23:04:43 UTC 

There is any reason from the server side that I can get data using the API with the url using Chrome, but I get the message below trying to get the data using Node-Red?:

"RequestError: getaddrinfo EAI_AGAIN api.netrohome.com : https://api.netrohome.com/npa/v1/sensor_data.json?key=xxxxxxxxxxxx"

(xxxxxx is my the serial number)

I have to say that I successfully got the data using Node-Red with the first 5 or 10 petitions, but after that seems that I got a DNS block or permission denied using Node-Red, because if I use Chrome or Safari I'm able to get the data and the status OK.

Jose



View: 23051   Answer: 2

Manual operation stopped working

Jeff Davidson
Updated at 2022-08-07 22:23:56 UTC 

Manual operation of zones used to work, but not longer does. Sprinklers operate as desired although when I select manual operation/play, they say they are on, although never turn on, please help resolve this. 

View: 260   Answer: 1

Weather Station

Rob Dog
Updated at 2022-08-07 08:21:44 UTC 

Hi


Please can you add the following weather station to weather underground: ILONDO539


Thankyou 

View: 245   Answer: 1

Second plug had broken

Jannis Drew
Updated at 2022-08-06 12:38:41 UTC 
This is the second plug that has broken. Who can I contact for a replacement? 
View: 297   Answer: 1

Optimum moisture level

Spiros Koutmos
Updated at 2022-08-06 06:35:33 UTC 
What is the optimum moisture level for grass and bushes? 
View: 280   Answer: 1

Offline

Kevin Naylor
Updated at 2022-08-05 14:39:53 UTC 
Why does this thing keep going offline?  I have added a signal booster to extend the Wi-Fi and when I reconnect it finds the network automatically and connects with no problem. Why does this thing keep going off-line? Beginning to doubt the quality of this product.
View: 261   Answer: 1

Rain

Rob Nelson
Updated at 2022-08-05 11:08:18 UTC 
Two days of street flooding rain. Forecast of more rain today. The system started running this morning. It is set to run automatically. Is there any intelligence? 
View: 347   Answer: 1

Weather Underground

Kirk Davis
Updated at 2022-08-03 13:52:50 UTC 

Can’t set my WU to my weather station. It says invalid like others have experienced. The Netro rain numbers are WAY off. For example, 7/31/2022 shows as .24 inches of rain. Both my stations show .83 and .85 respectively. Could you please set mine to station ID KNCWASHI55 ?  


Much appreciated 

Kirk

View: 303   Answer: 1

Dark mode/ font update?

Kirk Davis
Updated at 2022-08-03 13:48:59 UTC 
Hoping to find out if dark mode and more legible fonts for the light gray in the interface will be more noticeable at some point. Hey this is the only app I have difficulty reading a font that size. Can you at least make it black instead of super light gray? Seems like a pretty quick change. Dark mode I’m sure is more difficult, so an interim step would be appreciated. Any idea when the next release will be out?
View: 284   Answer: 1

Severe water restrictions

Michael Wheatley
Updated at 2022-07-31 02:18:20 UTC 
In California we are experiencing drought conditions.  I need to cut back the amount of water I use on my gardens.  I want to use you Smart Zone feature, and I want to describe my gardens accurately (shade, soil, sprinkler type …).  I know I can use the ECO setting, or I can say it is shadier than it actually is but I would prefer to use correct settings and the say “use 75% or 50% of recommended water.  That would be a helpful improvement for to your app.
View: 324   Answer: 1

Offline

Francesco V
Updated at 2022-07-30 22:01:37 UTC 
Many times i found the system offline. i had tried many things, i had changed wifi using mesh wifi with a second unità nearvthe Netro unit. I wrote for an answer in the chat. Seems not to be a solution. Probably I Will change irrigation system. Very disappointed of It. 
View: 311   Answer: 1

Old v new

Andy Fiore
Updated at 2022-07-28 17:19:05 UTC 

Hi,

Can I ask how long you plan to support the present Pixie and accessories now that the super-dooper new zig bee version is being released? I believe that there is a 10 year legal obligation in the EU for new designs and what’s the news on compatibility with the original units?

Andy

View: 331   Answer: 1

manual runs not working

john streit
Updated at 2022-07-28 13:23:25 UTC 
the manual runs aren’t working anymore. can you tell me why?
View: 264   Answer: 1

Change the location

JAVIER FRESNO
Updated at 2022-07-27 16:50:51 UTC 
Do you know how we can  change the location.
View: 278   Answer: 1

Where can I get an operator's manual??

Mario Brusasco
Updated at 2022-07-25 13:56:44 UTC 

I have just installed a 12 zone Sprite controller and am definitely not impressed.  Over waters, in my experience.  So I've turned off the fully autonomous "smart" part and am trying to set up "basic" watering schedules like the old days.


I have been installing residential sprinkler systems since the 1970s and this little controller has me flummoxed.


What would help is a detailed operator's manual to help explain icons and features.  I've looked for one online and to no avail, can't find anything.


Here's one for example...  I want to remotely turn on one zone for a set amount of time, either for testing or additional watering.


Any help would be greatly appreciated.

View: 298   Answer: 1

Wishper sensor

Angel
Updated at 2022-07-24 13:18:57 UTC 

Hi all.

Do tou know how much time  "autolearnig" function needs to be completed? 

Best regards, 

Angel

View: 283   Answer: 1

Home Assistant integration

Ken Wiens
Updated at 2022-07-19 01:24:57 UTC 
I haven't seen a response from Netro on this topic for a while so wondered about the status. Does Netro plan to support "Home Assistant" integration?  HA is a very popular open source home automation platform that already has support for most other irrigation controllers.
View: 339   Answer: 1

Controller LED Light

Don Carli
Updated at 2022-07-18 00:16:22 UTC 
The Sprite LED light is not lit even though the controller is working fine. 
View: 338   Answer: 1