Smart scheduling problem

This is my set up.

I have a netro device + whisperers 

I have set up the netro to skip the previous day and the next day after raining.

I also have set up the schedule for watering from 6 am to 7 am.

If moisture is above 50%, then watering is skipped.


Yesterday it rained a lot and today all the zones were supposed to be skipped. But one of the zones went down to 45% of moisture and watering was started at 19:22.


1) why this happened?

2) Can I change the moisture level to a lower one? Current limit in the application is 50%



Answer From Netro Inc

Logo
Netro Inc
 Updated at 2020-03-24 06:02:21 UTC

Hi Alfonso,


1. We just checked your account and we found Netro waterd your zone 5 after rain for 20 seconds. Did you turn off the smart zone feature manually? Normally Netro will skip watering after rain, however, the moisture level for you zone 5 is still low after rain because slight rain amount was reported by weather provider (PWS). Your zone 5 is associated with sensor and Netro uses both the top soil and deep soil moisture to estimate moisture level.

2. I talked to our R&D and we will support this feature of changing the moisture level to a lower value in the next release of the app. We can open this feature for you currently from the server side and please let us know if you would like to try.


Thanks,

Netro Support

View: 2752    Like: 0

32
Alfonso Olias Sanz
 2020-03-24 06:52:06 UTC  
Hi there
1) yes, I stopped manually the watering from the app because it suddenly started watering while I was in the garden with the family. So if I understand correctly the moisture level is the trigger. This morning rainned again and the moisture level of zone 5 is 51%. Dos it means that if it goes below 50%, the smart watering will trigger the watering?

2)That´s great. Yes, can you open that feature form me to try? I suppose I can configure it via web app
Logo
Netro Inc
 2020-03-25 03:03:16 UTC  
Hi Alfonso,

Yes Netro will start watering when the moisture level goes below 50%. Please let us know if you have any further questions.

Regards,
Netro Support

32
Alfonso Olias Sanz
 2020-03-24 08:53:51 UTC  
Regarding point 2, I have checked the web app and I have done the changes already

32
Alfonso Olias Sanz
 2020-03-24 16:18:41 UTC  
Great thanks!!!!