Netro Inc
Updated at 2020-03-09 01:25:24 UTC

Hi yodiego,

Can you please let us know what power adapter you use? Are you using the Android app? There is a known bug that only zone 1 can be opened if you use the Test Run mode which has been fixed in the beta version of v2.5.0.


Netro Inc

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2020-03-13 15:01:17 UTC  
Hi there, thank you for the answer. I used this power adapter : AC/DC output 24V 3A
But now I shoped the one you sale. By the way, what's the deliverying term to receive it in France? I didn't receive any notification...
I'm using the Apple app.
Hope to hear from you soon. Best regards